Top Homebuilder Ratings & Reviews

New Home Co.

Marvida

3 Homeowner Reviews Completed Oct 2024 - Jan 2025

New Home Co. << Houston

Overall Satisfaction

4.9
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

5.0

Purchase Experience

4.9

Home Personalization Experience

5.0

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.8

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Cypress, TX, on Jan 18, 2025

The team was Amazing but [name removed] was truly amazing, he was with us every step of the way. He made sure we understood everything. Even when small issues came up he was there instantly to get it taken care of. His communication was impeccable. [name removed] is the guy that all families need when they are buying a home to assure everything goes smooth. [name removed] was truly amazing

5.0
Verified Homeowner
Cypress, TX, on Oct 14, 2024

This is our 2nd time building and we were aware of the step by step process. The overall experience was phenomenal! The agent ([name removed] as the time) was the reason why we chose to build with Hamilton [name removed] Homes (now New [name removed] Co.) - our other option was with Pulte Homes In Katy, TX. [name removed] was very passionate about the product and guided us through everything. She would send us weekly updates via email on what will happen next and also included pictures (plus videos). It gave me confidence in the build process as we did not have to drive by the construction site every so often. If there was a mistake, we would inform [name removed] and the construction manager, [name removed] who will quickly resolve the issue right way. As for [name removed], he is the best construction manager, we've ever had. Very straight forward and picked up (or reply) back to all of my phone calls/texts without any hesitation. He went above and beyond on what we would expected from a builder/manager. Very knowledgeable and took care of all of our concerns before and after the purchase. [name removed] always checked in with us and asked "how we're doing and if we needed anything". Hands down - Best team ever! With [name removed] (New [name removed] C.) being we new builder, we were very skeptical - just like any new brand or product that is introduced to the market. We told ourselves that this will be our forever home and wanted to ensure that we made the right decision. As for the bad part - We like to do a lot of research, especially, when making a huge purchase (like a house). -The company website lacks a few things compared to other brands ([name removed] [name removed], [name removed], Pulte, etc). It needs to be more interactive and user friendly. It seems like the inventory is not always up to date. The website would lag and not load up the correct information. - Asking for prices for upgrades (or structures) was not transparent as we wanted. The cost of certain things was not upfront, as they needed to be requested from management or from the design center (Wisenbaker). This was a bit frustrating and it would take days to get an answer for. Especially, when we were trying to make a quick decision on total cost. - Lastly, the incentives. With this purchase price, we were expecting more assistance ($$$ credits) toward the home. In comparison to the other builder (that we had in mind - Pulte Homes), they offered us a large amount in where we would of been more satisfied. Again, you have a great salesperson like [name removed], who convinced us to build with New [name removed] Co. Overall, we believe we made the right choice in selecting New [name removed] co.

4.9
Verified Homeowner
Cypress, TX, on Oct 09, 2024

Nothing to dislike, quality and finish was very good. [name removed] our builder manager was great answering all our questions. Thanks

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Cypress, TX, on Jan 18, 2025

The team was Amazing but [name removed] was truly amazing, he was with us every step of the way. He made sure we understood everything. Even when small issues came up he was there instantly to get it taken care of. His communication was impeccable. [name removed] is the guy that all families need when they are buying a home to assure everything goes smooth. [name removed] was truly amazing

5.0
Verified Homeowner
Cypress, TX, on Oct 14, 2024

This is our 2nd time building and we were aware of the step by step process. The overall experience was phenomenal! The agent ([name removed] as the time) was the reason why we chose to build with Hamilton [name removed] Homes (now New [name removed] Co.) - our other option was with Pulte Homes In Katy, TX. [name removed] was very passionate about the product and guided us through everything. She would send us weekly updates via email on what will happen next and also included pictures (plus videos). It gave me confidence in the build process as we did not have to drive by the construction site every so often. If there was a mistake, we would inform [name removed] and the construction manager, [name removed] who will quickly resolve the issue right way. As for [name removed], he is the best construction manager, we've ever had. Very straight forward and picked up (or reply) back to all of my phone calls/texts without any hesitation. He went above and beyond on what we would expected from a builder/manager. Very knowledgeable and took care of all of our concerns before and after the purchase. [name removed] always checked in with us and asked "how we're doing and if we needed anything". Hands down - Best team ever! With [name removed] (New [name removed] C.) being we new builder, we were very skeptical - just like any new brand or product that is introduced to the market. We told ourselves that this will be our forever home and wanted to ensure that we made the right decision. As for the bad part - We like to do a lot of research, especially, when making a huge purchase (like a house). -The company website lacks a few things compared to other brands ([name removed] [name removed], [name removed], Pulte, etc). It needs to be more interactive and user friendly. It seems like the inventory is not always up to date. The website would lag and not load up the correct information. - Asking for prices for upgrades (or structures) was not transparent as we wanted. The cost of certain things was not upfront, as they needed to be requested from management or from the design center (Wisenbaker). This was a bit frustrating and it would take days to get an answer for. Especially, when we were trying to make a quick decision on total cost. - Lastly, the incentives. With this purchase price, we were expecting more assistance ($$$ credits) toward the home. In comparison to the other builder (that we had in mind - Pulte Homes), they offered us a large amount in where we would of been more satisfied. Again, you have a great salesperson like [name removed], who convinced us to build with New [name removed] Co. Overall, we believe we made the right choice in selecting New [name removed] co.

4.9
Verified Homeowner
Cypress, TX, on Oct 09, 2024

Nothing to dislike, quality and finish was very good. [name removed] our builder manager was great answering all our questions. Thanks

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet