Top Homebuilder Ratings & Reviews

New Home Co.

Nuvo @ Lincoln

34 Homeowner Reviews Completed Jun 2023 - Dec 2024

New Home Co. << Southern California

Overall Satisfaction

4.5
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.8

Home Readiness

4.9

Installation & Workmanship

4.8

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Jul 12, 2023

Everything with New Home Co. was excellent, only issues were with the preferred lender. Only comment I would make is be a little more transparent about the state of the outdoor area upon purchase as compared to the models.

5.0
Verified Homeowner
Ontario, on Sep 08, 2023

[name removed] is an outstanding worker. I liked his work ethic.

5.0
Verified Homeowner
Ontario, on Oct 21, 2023

i've had quite a few fixes that needed all have been done but seems to be a common trend in some of the fixes all my neighbors including myself had leaks in the garage with plumbing ive had a crack in my kitchen countertop and a broken screen door overall happy

4.2
Verified Homeowner
Ontario, CA, on Jul 11, 2023

It was a smooth process and communication was great between us and the builder, even with any issues or mishaps.

5.0
Verified Homeowner
Ontario, on Jul 25, 2023

[name removed] is what I don't like. I was told [name removed] was covered for a year, then I find out its only covered for 1 month. HOA doesn't even clean the streets or neighborhoods. Random strangers always getting thru the gates so not sure what's the point of the gate. High HOA fee for poor quality control and service.

3.3
Verified Homeowner
Ontario, on May 18, 2023

The problems we reported have been resolved.

4.9
Verified Homeowner
Ontario, CA, on Jun 06, 2023

Everything went smooth, from the sales office to the lender and all the other people helping in the process was very easy.

5.0
Verified Homeowner
Ontario, on Apr 20, 2023

I liked the style and layout of the home. I also like the technology incorporated in the home. I disliked discovering some had left feces in the toilet in the main bathroom toilet on the day I got the keys to my home.

3.8
Verified Homeowner
Ontario, CA, on Jun 05, 2023

The whole process was smooth and everyone was helpful and friendly

5.0
Verified Homeowner
Ontario, CA, on Apr 13, 2023

Language barrier. We need Chinese sales. Our agent help us.

5.0
Verified Homeowner
Ontario, CA, on Apr 12, 2023

ease very upfront and open

4.5
Verified Homeowner
Ontario, CA, on Apr 05, 2023

When we negotiated during contract, I was told that my HOA fees were waived for a year and now I am being told that I have to pay for them. This has caused us to become cynical when it comes to the builder/seller. We was also turned away on the scheduled day to pickup my keys and this really shattered the moment for my GF and I. Had a horrible experience with the builder's escrow; they are unprofessional and unorganized. They clearly lack the experience on how to run a business and how to communicate to their clients. It's ironic that the company is called "escrow specialists," but its clear evident from my experience with them, that they do NOT know how to run a business or deal with escrow. Would NOT recommend it to anyone. The sales team for NUVO [name removed] and other construction team members CARRIED the experience. They are a professional and know how to run a business and know the definition of communication and how to execute properly.

4.0
Verified Homeowner
Ontario, CA, on Jan 01, 2023

Likes: Friendliness of the salespeople The open floor plans Ease of purchase and financing Affordability of the homes Layout of the Floorplans and model home representations Purchase incentives Dislikes: Condition of my home at closing. Upon receiving my keys to my new home, I found that someone had accessed the primary bathroom toilet and neglected to flush the toilet after using it. Leaving excrement in the toilet. I contacted the sales office and they were very apologetic and committed to fixing the issue. In the end I cleaned the toilet myself. Very disappointing after such a great buying experience.

4.5
Verified Homeowner
Ontario, CA, on Jan 01, 2023

I loved that I was able to visit my home weekly to see the progress made. I also liked that my home was finished by the projected time with no delays.

4.9
Verified Homeowner
Ontario, CA, on Dec 04, 2022

The sales team was friendly and informative. The home does have a few minor things that need to be touched up, overall I’m happy with my new home!

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, CA, on Jul 12, 2023

Everything with New Home Co. was excellent, only issues were with the preferred lender. Only comment I would make is be a little more transparent about the state of the outdoor area upon purchase as compared to the models.

5.0
Verified Homeowner
Ontario, CA, on Jul 11, 2023

It was a smooth process and communication was great between us and the builder, even with any issues or mishaps.

5.0
Verified Homeowner
Ontario, CA, on Jun 06, 2023

Everything went smooth, from the sales office to the lender and all the other people helping in the process was very easy.

5.0
Verified Homeowner
Ontario, CA, on Jun 05, 2023

The whole process was smooth and everyone was helpful and friendly

5.0
Verified Homeowner
Ontario, CA, on Apr 13, 2023

Language barrier. We need Chinese sales. Our agent help us.

5.0
Verified Homeowner
Ontario, CA, on Apr 12, 2023

ease very upfront and open

4.5
Verified Homeowner
Ontario, CA, on Apr 05, 2023

When we negotiated during contract, I was told that my HOA fees were waived for a year and now I am being told that I have to pay for them. This has caused us to become cynical when it comes to the builder/seller. We was also turned away on the scheduled day to pickup my keys and this really shattered the moment for my GF and I. Had a horrible experience with the builder's escrow; they are unprofessional and unorganized. They clearly lack the experience on how to run a business and how to communicate to their clients. It's ironic that the company is called "escrow specialists," but its clear evident from my experience with them, that they do NOT know how to run a business or deal with escrow. Would NOT recommend it to anyone. The sales team for NUVO [name removed] and other construction team members CARRIED the experience. They are a professional and know how to run a business and know the definition of communication and how to execute properly.

4.0
Verified Homeowner
Ontario, CA, on Jan 01, 2023

Likes: Friendliness of the salespeople The open floor plans Ease of purchase and financing Affordability of the homes Layout of the Floorplans and model home representations Purchase incentives Dislikes: Condition of my home at closing. Upon receiving my keys to my new home, I found that someone had accessed the primary bathroom toilet and neglected to flush the toilet after using it. Leaving excrement in the toilet. I contacted the sales office and they were very apologetic and committed to fixing the issue. In the end I cleaned the toilet myself. Very disappointing after such a great buying experience.

4.5
Verified Homeowner
Ontario, CA, on Jan 01, 2023

I loved that I was able to visit my home weekly to see the progress made. I also liked that my home was finished by the projected time with no delays.

4.9
Verified Homeowner
Ontario, CA, on Dec 04, 2022

The sales team was friendly and informative. The home does have a few minor things that need to be touched up, overall I’m happy with my new home!

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Sep 08, 2023

[name removed] is an outstanding worker. I liked his work ethic.

5.0
Verified Homeowner
Ontario, on Jul 25, 2023

[name removed] is what I don't like. I was told [name removed] was covered for a year, then I find out its only covered for 1 month. HOA doesn't even clean the streets or neighborhoods. Random strangers always getting thru the gates so not sure what's the point of the gate. High HOA fee for poor quality control and service.

3.3
Verified Homeowner
Ontario, on May 18, 2023

The problems we reported have been resolved.

4.9
Verified Homeowner
Ontario, on Apr 20, 2023

I liked the style and layout of the home. I also like the technology incorporated in the home. I disliked discovering some had left feces in the toilet in the main bathroom toilet on the day I got the keys to my home.

3.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Ontario, on Oct 21, 2023

i've had quite a few fixes that needed all have been done but seems to be a common trend in some of the fixes all my neighbors including myself had leaks in the garage with plumbing ive had a crack in my kitchen countertop and a broken screen door overall happy

4.2
Verified Homeowner