Homebuilder Ratings & Reviews

New Home Co.

Southern California

334 Homeowner Reviews
Aug 2023 - Feb 2025

Builder Profile

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Southern California
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Feb 11, 2025

Sales agents [name removed] and [name removed] in the sales office at Olivewood are friendly. [name removed] did a good job of walk through of the house and closing on pending things except the front yard land scaping maintenance.

5.0
Verified Homeowner
Irvine, CA, on Feb 10, 2025

Easy to work with and straightforward. EV charger is not ready, pretty disappointed.

4.3
Verified Homeowner
Whittier, CA, on Feb 05, 2025

Helpfulness of the sales & lending team. Easy processing.

5.0
Verified Homeowner
Whittier, CA, on Feb 05, 2025

[name removed] & [name removed] offered amazing customer service. [name removed] was instrumental towards the end of the process and, as well, offered amazing customer service. Customer service is SOOOO important to me.

5.0
Verified Homeowner
Irvine, CA, on Jan 03, 2025

It was great experience through from contract to close.

5.0
Verified Homeowner
Ontario, CA, on Nov 30, 2024

loved the experience

5.0
Verified Homeowner
Ontario, CA, on Nov 14, 2024

The communication wasn't as great as what was promised. They mentioned we would receive photos and be invited to tour the house at key milestones in the construction process, but I had to initiate the conversation every key milestone. It was difficult because I had to listen carefully to understand when that next milestone would take place. The overall home buying process was very smooth, contracts and such. The punch list portion felt very rushed and we had to sign papers before items were finished. It was difficult to schedule repairs after the fact due to working full-time jobs.

4.4
Verified Homeowner
Corona, CA, on Nov 07, 2024

Fast and easy

5.0
Verified Homeowner
Corona, CA, on Nov 07, 2024

First time buying. I felt like the team was very helpful in showing me the house and how to handle the paper work. The scariest part for me and I'm not sure if there is a good way to resolve this was the two wire transfers for the earnest money and the downpayment.

5.0
Verified Homeowner
Corona, CA, on Oct 31, 2024

Clear communication

4.9
Verified Homeowner
Irvine, CA, on Oct 31, 2024

Need some frequent communications as i was not informed a firm closing data untill 15 days before close and had to rush on my loan process to meet the company Year end close target. Also the final walk though was not so convenient as they only offered 1 slot and was informed only 3 days early.

4.2
Verified Homeowner
Ontario, CA, on Oct 31, 2024

They did a good job at explaining everything and pretty much what they said, and what happened

5.0
Verified Homeowner
Ontario, CA, on Oct 31, 2024

New home co was great. Great communication and team. Nothing to dislike

5.0
Verified Homeowner
Irvine, CA, on Oct 29, 2024

very pleasant experience

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

I was satisfy with my purchase, from contract to close.

5.0
Verified Homeowner
Corona, CA, on Oct 23, 2024

Process- [name removed] and [name removed] were amazing and they were always there to guide and help.

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

It was excellent purchase experience.

5.0
Verified Homeowner
Irvine, CA, on Oct 23, 2024

very nice

5.0
Verified Homeowner
Corona, CA, on Oct 23, 2024

All the information about parking was not provided during the closure.Due to which we had our cat towed.The office is not half the time responsive after we purchased the home.We had trying to reach by calling or email but no one responds to the email. Even the solar, its 8 weeks but wasn't activated. I had called multiple times but no use. Since they are not activating in given time, i want it to be removed and will go with my own Solar.

3.4
Verified Homeowner
Irvine, CA, on Oct 15, 2024

Great Experience with exceptional Sales Staff

5.0
Verified Homeowner