Top Homebuilder Ratings & Reviews

New Home Co.

Sheffield

4 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

0.0

Community Profile


Sheffield 

Brighton Landing offers five new neighborhoods of single-family detached homes in Vacaville, one of the fastest growing areas in the nation. The nearly 500 residences that make up Brighton Landing will reshape and energize the community with a new mixture of single and two-story products. 

Future homeowners can choose between a variety of architectural styles reflecting modern floorplans that utilize open spaces and indoor/outdoor living to bring people together. There is an abundance of outdoor recreational and retail amenities in every direction. 

Locally, residents can go camping and hiking at the city’s Lagoon Valley Park or take a day fishing trip to Lake Berryessa or Grizzly Bay! Even Lake Tahoe is just 3 hours east on I-80 into the Sierra Nevadas. 

Brighton Landing will offer a new ray of life for those in search of a more relaxed lifestyle. The community will be a welcomed alternative for those looking for more for their families, more value in their home and more connectivity to the places they work and play.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Vacaville, on Mar 27, 2023

Liked

4.6
Verified Homeowner
Vacaville, CA, on May 22, 2023

Nothing

5.0
Verified Homeowner
Vacaville, on Aug 22, 2023

Soonest [name removed] left we had no more communication. A few months after we moved in, the house we really wanted with the loft was sold for less than what we purchased our home.

3.1
Verified Homeowner
Vacaville, on Jan 08, 2022

Warranty experience has been awesome! [name removed] is very responsive and has kept us updated on the items that were pending

5.0
Verified Homeowner
Vacaville, CA, on Oct 30, 2022

Schedule and communications were good. Process was easy to navigate and options were extensive. Overall build quality is good, but there are a lot of touch ups that still need to be processed after the home was taken over by me. Still, I'm satisfied with how everything turned out and am looking forward to staying here for along time.

4.8
Verified Homeowner
Vacaville, on Jul 23, 2023

Build quality could be better. Mostly minor deficiencies.

4.9
Verified Homeowner
Vacaville, on Jul 28, 2021

Great customer service and I appreciate the updates and follow up from [name removed] and [name removed].

5.0
Verified Homeowner
Vacaville, on Sep 17, 2021

None, everyone was very pleasant to work with especially [name removed].

4.8
Verified Homeowner
Vacaville, CA, on Sep 29, 2022

I am very happy with the home. I love that we have a year to have all of the small things fixed in it. However, even though the company has been great about repairing everything we request, all of the repairs are difficult because one of us has had to say home multiple days to be home for the repairs to be done. I don't know if there really is any way around this problem. We are grateful to have it all fixed. It is just difficult taking time off so much to have them done. We have also been having a huge problem with black widows. We have found multiple in the garage and outside. We have sprayed multiple times and they keep coming back. Again, I don't know if that is something that can be helped.

4.8
Verified Homeowner
Vacaville, on Jun 12, 2021

Everything has been fantastic. I couldn't have asked for a better experience!

5.0
Verified Homeowner
Vacaville, on Jul 17, 2021

[name removed] has always been on top of things, keeping things in order, ensuring all concerns are addressed. Vendors have been great to work with too.

5.0
Verified Homeowner
Vacaville, CA, on Sep 29, 2022

The Lender referred by the New Home Company was a horrible experience. Liked Well Fargo referred by the New Home Company instead as they helped explain a lot of the purchase process. Liked how organized the process was in terms of clear communication on dates to remember and what needs to be completed. Also love the design process with [name removed] as she was very helpful in designing our home.

4.4
Verified Homeowner
Vacaville, on May 30, 2021

We felt the cleanup around the parameters of the home was poor from the construction workers and had to have two tires changed due to nails. Also some of the interior walls (bottom corners) appear to have been repaired and curve looking finishes instead of the squared finish.

4.5
Verified Homeowner
Vacaville, on Jun 29, 2021

I love how they make sure everything is ok they check on you.

5.0
Verified Homeowner
Vacaville, CA, on Apr 09, 2022

The time between purchase and move in were considered unprecedented times…and the delays were numerous. I do feel like a bit more could have been done to ensure all materials were installed on time for move in. We did not have shower doors or even a real front door to our home.

4.4
Verified Homeowner
Vacaville, on Nov 27, 2020

Everyone is so helpful and accomodating. The staff is very knowledgeable and answers our questions in a timely manner.

5.0
Verified Homeowner
Vacaville, on Mar 24, 2021

I really love and appreciate the customer service. From the 30 day touch up and all who have done the repairs have been professional and amazing. [name removed] is also very responsive and goes the extra mile for her clients and family.

5.0
Verified Homeowner
Vacaville, CA, on Apr 09, 2022

Everything went smooth as I had hoped.

5.0
Verified Homeowner
Vacaville, on Nov 05, 2020

The customer service from the peoole in the model offices to the foreman to the customer service reps had been phenomenal

4.8
Verified Homeowner
Vacaville, on Mar 12, 2021

[name removed] has been extremely helpful in addressing all warranty issues. She communicates in a timely manner and has handled any problems efficiently.

5.0
Verified Homeowner
Vacaville, CA, on Aug 22, 2021

Kept me informed and answered any questions I had.

5.0
Verified Homeowner
Vacaville, on Jan 21, 2021

Our Customer Care Representative has been accessible and responds promptly to any question or concern we may have. She has followed up and ensured the minor issues that have come up are dealt with and resolved and she does not let anything "slip through the cracks".

5.0
Verified Homeowner
Vacaville, CA, on May 03, 2021

High quality service and dedicated team members who care about your questions and concerns

5.0
Verified Homeowner
Vacaville, on Jan 12, 2021

I liked everything! You guys are kind and responsive

5.0
Verified Homeowner
Vacaville, CA, on May 01, 2021

I liked how they do a 30 day courtesy walk thru with us. Katrina and Tess were awesome and very knowledgeable about our home.

5.0
Verified Homeowner
Vacaville, on Nov 14, 2020

The response is excellent. [name removed] and her team are AWESOME.

5.0
Verified Homeowner
Vacaville, CA, on Mar 08, 2021

Everyone was super helpful and kind through the whole buying processes.

4.8
Verified Homeowner
Vacaville, on Oct 14, 2020

[name removed] is awesome. So friendly and responsive to any issues we have. She gets things done right away. Truly one of the highlights of buying a home from new home company

5.0
Verified Homeowner
Vacaville, CA, on Dec 09, 2020

Everyone was really nice and made the home buying experience memorable. Could not be happier.

5.0
Verified Homeowner
Vacaville, on Jun 11, 2020

They are very helpful and easy to reach whenever we needed something or even if we have just some questions. They communicate very well.

5.0
Verified Homeowner
Vacaville, CA, on Dec 02, 2020

So far it has been a great experience!

5.0
Verified Homeowner
Vacaville, on Jun 05, 2020

Our customer care rep, [name removed], always go above and beyond on what our home needs. She always check on us and the house if anything needs attention.

5.0
Verified Homeowner
Vacaville, CA, on Oct 30, 2020

The overall process was easy. The sales office broker, [name removed], the customer service specialist, [name removed] and all of the other staff members I've interacted with have been friendly and responsive. Overall I'm very pleased with the company.

5.0
Verified Homeowner
Vacaville, on Jun 04, 2020

The customer care has been outstanding and everyone has been nothing but helpful with any issue or question we have no matter how small.

5.0
Verified Homeowner
Vacaville, CA, on Oct 16, 2020

Everyone is so invested and excited for this process for us. It made it that much more exciting and special. I liked that [name removed] remembered us, even though we would pop in to dream and change our mind about which model we would want LONG before we ever made the move to sign a contract. And [name removed] has been such an amazing support for the rest of the process. She will drop everything to help us and she truly cares about our family.

5.0
Verified Homeowner
Vacaville, on May 25, 2020

We have been very happy with our relationships with each NEW HOME representative along the way...a very nice group of people whom we consider to be friends. This includes the tradesmen who came, and, of course [name removed] who took personal care of everything we needed.

5.0
Verified Homeowner
Vacaville, CA, on Oct 07, 2020

[name removed] and his team were very responsive and answered any questions or concerns we had very quickly. There were a good variety of upgrade options to choose from during the design process. During move-in, [name removed] has been very attentive and taken care of the minor items that needed touch up.

4.8
Verified Homeowner
Vacaville, CA, on Jul 09, 2020

I really liked working with the New Home Company team. I disliked having to reach out to find out about financing.

4.3
Verified Homeowner
Vacaville, CA, on Jun 07, 2020

The customer service. [name removed] fixes things right away, is very responsive.

4.7
Verified Homeowner
Vacaville, CA, on Apr 23, 2020

Sales Mgr. Jeff is an ace!

5.0
Verified Homeowner
Vacaville, CA, on Jan 30, 2020

Sales team ([name removed]) was easy to deal with and up beat.

4.3
Verified Homeowner
Vacaville, CA, on Jan 29, 2020

Everyone is very friendly, approachable and knowledgeable. We are guided step by step the best way possible.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Vacaville, CA, on May 22, 2023

Nothing

5.0
Verified Homeowner
Vacaville, CA, on Oct 30, 2022

Schedule and communications were good. Process was easy to navigate and options were extensive. Overall build quality is good, but there are a lot of touch ups that still need to be processed after the home was taken over by me. Still, I'm satisfied with how everything turned out and am looking forward to staying here for along time.

4.8
Verified Homeowner
Vacaville, CA, on Sep 29, 2022

I am very happy with the home. I love that we have a year to have all of the small things fixed in it. However, even though the company has been great about repairing everything we request, all of the repairs are difficult because one of us has had to say home multiple days to be home for the repairs to be done. I don't know if there really is any way around this problem. We are grateful to have it all fixed. It is just difficult taking time off so much to have them done. We have also been having a huge problem with black widows. We have found multiple in the garage and outside. We have sprayed multiple times and they keep coming back. Again, I don't know if that is something that can be helped.

4.8
Verified Homeowner
Vacaville, CA, on Sep 29, 2022

The Lender referred by the New Home Company was a horrible experience. Liked Well Fargo referred by the New Home Company instead as they helped explain a lot of the purchase process. Liked how organized the process was in terms of clear communication on dates to remember and what needs to be completed. Also love the design process with [name removed] as she was very helpful in designing our home.

4.4
Verified Homeowner
Vacaville, CA, on Apr 09, 2022

The time between purchase and move in were considered unprecedented times…and the delays were numerous. I do feel like a bit more could have been done to ensure all materials were installed on time for move in. We did not have shower doors or even a real front door to our home.

4.4
Verified Homeowner
Vacaville, CA, on Apr 09, 2022

Everything went smooth as I had hoped.

5.0
Verified Homeowner
Vacaville, CA, on Aug 22, 2021

Kept me informed and answered any questions I had.

5.0
Verified Homeowner
Vacaville, CA, on May 03, 2021

High quality service and dedicated team members who care about your questions and concerns

5.0
Verified Homeowner
Vacaville, CA, on May 01, 2021

I liked how they do a 30 day courtesy walk thru with us. Katrina and Tess were awesome and very knowledgeable about our home.

5.0
Verified Homeowner
Vacaville, CA, on Mar 08, 2021

Everyone was super helpful and kind through the whole buying processes.

4.8
Verified Homeowner
Vacaville, CA, on Dec 09, 2020

Everyone was really nice and made the home buying experience memorable. Could not be happier.

5.0
Verified Homeowner
Vacaville, CA, on Dec 02, 2020

So far it has been a great experience!

5.0
Verified Homeowner
Vacaville, CA, on Oct 30, 2020

The overall process was easy. The sales office broker, [name removed], the customer service specialist, [name removed] and all of the other staff members I've interacted with have been friendly and responsive. Overall I'm very pleased with the company.

5.0
Verified Homeowner
Vacaville, CA, on Oct 16, 2020

Everyone is so invested and excited for this process for us. It made it that much more exciting and special. I liked that [name removed] remembered us, even though we would pop in to dream and change our mind about which model we would want LONG before we ever made the move to sign a contract. And [name removed] has been such an amazing support for the rest of the process. She will drop everything to help us and she truly cares about our family.

5.0
Verified Homeowner
Vacaville, CA, on Oct 07, 2020

[name removed] and his team were very responsive and answered any questions or concerns we had very quickly. There were a good variety of upgrade options to choose from during the design process. During move-in, [name removed] has been very attentive and taken care of the minor items that needed touch up.

4.8
Verified Homeowner
Vacaville, CA, on Jul 09, 2020

I really liked working with the New Home Company team. I disliked having to reach out to find out about financing.

4.3
Verified Homeowner
Vacaville, CA, on Jun 07, 2020

The customer service. [name removed] fixes things right away, is very responsive.

4.7
Verified Homeowner
Vacaville, CA, on Apr 23, 2020

Sales Mgr. Jeff is an ace!

5.0
Verified Homeowner
Vacaville, CA, on Jan 30, 2020

Sales team ([name removed]) was easy to deal with and up beat.

4.3
Verified Homeowner
Vacaville, CA, on Jan 29, 2020

Everyone is very friendly, approachable and knowledgeable. We are guided step by step the best way possible.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Vacaville, on Mar 27, 2023

Liked

4.6
Verified Homeowner
Vacaville, on Jan 08, 2022

Warranty experience has been awesome! [name removed] is very responsive and has kept us updated on the items that were pending

5.0
Verified Homeowner
Vacaville, on Jul 28, 2021

Great customer service and I appreciate the updates and follow up from [name removed] and [name removed].

5.0
Verified Homeowner
Vacaville, on Jul 17, 2021

[name removed] has always been on top of things, keeping things in order, ensuring all concerns are addressed. Vendors have been great to work with too.

5.0
Verified Homeowner
Vacaville, on Jun 29, 2021

I love how they make sure everything is ok they check on you.

5.0
Verified Homeowner
Vacaville, on Mar 24, 2021

I really love and appreciate the customer service. From the 30 day touch up and all who have done the repairs have been professional and amazing. [name removed] is also very responsive and goes the extra mile for her clients and family.

5.0
Verified Homeowner
Vacaville, on Mar 12, 2021

[name removed] has been extremely helpful in addressing all warranty issues. She communicates in a timely manner and has handled any problems efficiently.

5.0
Verified Homeowner
Vacaville, on Jan 21, 2021

Our Customer Care Representative has been accessible and responds promptly to any question or concern we may have. She has followed up and ensured the minor issues that have come up are dealt with and resolved and she does not let anything "slip through the cracks".

5.0
Verified Homeowner
Vacaville, on Jan 12, 2021

I liked everything! You guys are kind and responsive

5.0
Verified Homeowner
Vacaville, on Nov 14, 2020

The response is excellent. [name removed] and her team are AWESOME.

5.0
Verified Homeowner
Vacaville, on Oct 14, 2020

[name removed] is awesome. So friendly and responsive to any issues we have. She gets things done right away. Truly one of the highlights of buying a home from new home company

5.0
Verified Homeowner
Vacaville, on Jun 11, 2020

They are very helpful and easy to reach whenever we needed something or even if we have just some questions. They communicate very well.

5.0
Verified Homeowner
Vacaville, on Jun 05, 2020

Our customer care rep, [name removed], always go above and beyond on what our home needs. She always check on us and the house if anything needs attention.

5.0
Verified Homeowner
Vacaville, on Jun 04, 2020

The customer care has been outstanding and everyone has been nothing but helpful with any issue or question we have no matter how small.

5.0
Verified Homeowner
Vacaville, on May 25, 2020

We have been very happy with our relationships with each NEW HOME representative along the way...a very nice group of people whom we consider to be friends. This includes the tradesmen who came, and, of course [name removed] who took personal care of everything we needed.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Vacaville, on Aug 22, 2023

Soonest [name removed] left we had no more communication. A few months after we moved in, the house we really wanted with the loft was sold for less than what we purchased our home.

3.1
Verified Homeowner
Vacaville, on Jul 23, 2023

Build quality could be better. Mostly minor deficiencies.

4.9
Verified Homeowner
Vacaville, on Sep 17, 2021

None, everyone was very pleasant to work with especially [name removed].

4.8
Verified Homeowner
Vacaville, on Jun 12, 2021

Everything has been fantastic. I couldn't have asked for a better experience!

5.0
Verified Homeowner
Vacaville, on May 30, 2021

We felt the cleanup around the parameters of the home was poor from the construction workers and had to have two tires changed due to nails. Also some of the interior walls (bottom corners) appear to have been repaired and curve looking finishes instead of the squared finish.

4.5
Verified Homeowner
Vacaville, on Nov 27, 2020

Everyone is so helpful and accomodating. The staff is very knowledgeable and answers our questions in a timely manner.

5.0
Verified Homeowner
Vacaville, on Nov 05, 2020

The customer service from the peoole in the model offices to the foreman to the customer service reps had been phenomenal

4.8
Verified Homeowner