Overall Satisfaction
Customers' overall satisfaction
Customers' willingness to refer our communities to their friends and family
Northern California Communities Map
Builder Profile
All of us are looking to build a better life. A life filled with everything and everyone that matters most. And a place to call home that brings it all together in the best possible ways. We understand how important your home is to you. It means a lot to us too. Our homes are an expression of the knowledge we have about how people want to live. For us they are individual works of art for the world to see and enjoy.
This is our legacy.
We hold ourselves to a higher standard. We demand more from ourselves. Our recognition as the nation’s most awarded builder for customer satisfaction matters deeply to us. We care about our home buyers experience, how their home looks, feels and lives. Why a particular piece of land was chosen. We care about the relationships with our craftsmen, our lenders, our neighbors. And we expect from them what we expect from ourselves – a belief that this process is as much about building a better life as it is about building a better home.
We’ve spent decades building homes and became a publicly traded company (NYSE: NWHM) to help fuel our growth while remaining committed to our roots. Homebuilding gives us a profound sense of fulfillment as we strive every day to provide better environments, contribute to better schools, support communities with a sense of social consciousness – all with a level of integrity, respect, and compassion for the world in which we live.
Each of us here at The New Home Company share in a strongly held belief that every new home is a new opportunity to build something better.
A better experience. A better home. A better life.
This is our legacy.
We hold ourselves to a higher standard. We demand more from ourselves. Our recognition as the nation’s most awarded builder for customer satisfaction matters deeply to us. We care about our home buyers experience, how their home looks, feels and lives. Why a particular piece of land was chosen. We care about the relationships with our craftsmen, our lenders, our neighbors. And we expect from them what we expect from ourselves – a belief that this process is as much about building a better life as it is about building a better home.
We’ve spent decades building homes and became a publicly traded company (NYSE: NWHM) to help fuel our growth while remaining committed to our roots. Homebuilding gives us a profound sense of fulfillment as we strive every day to provide better environments, contribute to better schools, support communities with a sense of social consciousness – all with a level of integrity, respect, and compassion for the world in which we live.
Each of us here at The New Home Company share in a strongly held belief that every new home is a new opportunity to build something better.
A better experience. A better home. A better life.
Homebuilder Customer Reviews
No one knows more about a homebuilder's quality and service than the builder's customers.
Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:
- We ask recent homebuyers to evaluate their builder's purchase process.
- Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.
In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.
Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.