Top Homebuilder Ratings & Reviews

New Home Co.

Vineyards at Cooper Mountain

40 Homeowner Reviews Completed May 2024 - Dec 2024

New Home Co. << Oregon

Overall Satisfaction

4.1
Customers' overall satisfaction
3.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

3.8

Home Personalization Experience

4.0

Construction Experience

3.8

Customer Care Experience

4.4

Home Readiness

3.8

Installation & Workmanship

4.0

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Beaverton, on Oct 26, 2024

All outstanding maintenance requests/repairs have been made in a timely manner and communication has been great. The team is very helpful, [name removed] has been so great

5.0
Verified Homeowner
Beaverton, OR, on Dec 15, 2024

Our seller Agent [name removed] was super helpful through the entire process of reserving the lot to the waiting period and finally moving in. Super happy with the experience in buying our first home .

5.0
Verified Homeowner
Beaverton, on Oct 26, 2024

Nothing to complain about so far.

5.0
Verified Homeowner
Beaverton, OR, on Dec 13, 2024

The process was seamless. The timelines that were promised were met. We liked our home walkthrough. Great details were provided and questions were answered. Issues pointed out during inspection were duly addressed.

4.3
Verified Homeowner
Beaverton, OR, on Nov 20, 2024

Nothing comes to mind

5.0
Verified Homeowner
Beaverton, OR, on Oct 16, 2024

From day one - agent was disingenuous and continued until closing: gave me wrong information about mail and post office and Never called me me for any discussion- all through email: then the walk through- pointed out flooring not leveled- splattered paint in places- not a very good job at painting- balcony flooring had a pool of water - and driveway to garage there is a curb it scrapes the bottom of my Honda Accord it should be leveled with the street not a curb where you have to have a 4wheel drive to get over the curb- never seen anything like it.

2.4
Verified Homeowner
Beaverton, OR, on Oct 15, 2024

The quality of the flooring is very poor.

4.4
Verified Homeowner
Beaverton, OR, on Sep 07, 2024

My garage has a slope and the cover up looks bad. It’s a brand new home that I purchased that should look like a brand new home.

3.7
Verified Homeowner
Beaverton, OT, on Aug 05, 2024

Offered several options, sellers agent did not push us one way or another.

5.0
Verified Homeowner
Beaverton, OT, on Jul 22, 2024

Dislike: Our legal document information had to be corrected a couple times (buyer names, closing date). Liked working with Flora at Axiom and Tricia at The Vineyards. So far working with Brandon for our new home orientation and blue tap walk through has been pleasant.

4.8
Verified Homeowner
Beaverton, OT, on Jul 17, 2024

Communication was rough at best. The amount of pride taken to build these homes is some of the lowest I've seen in multiple different trades. When I brought up my concerns, I was met with "understanding" but the issues were mostly covered up with bandaid fixes. I am a carpenter myself, and this is by far some of the lowest quality work I've seen, and especially for a $700k house. Strongly disappointed is an understatement

2.6
Verified Homeowner
Beaverton, OT, on Jul 01, 2024

We love our home and the finishes are beautiful, especially compared to other new construction that we viewed. When we first met with the sales office they were communicative and responsive. Unfortunately, once we paid our escrow all communication and the service we had received prior stopped. It even got to the point where I emailed the sales office and never got a response about our move in date. Communication from the sales office was extremely frank and in my opinion unprofessional. Received one word email responses when inquiring about the purchase of a home was very off putting and frustrating. When we showed up to our first walk thru of our home we met Branon who we are so appreciative for in this whole process, he has really been the only person in New Home Co. who was responsive in a timely manner, answered our questions, and got things done. Our only other frustration was having to do 4 “final” walk thru’s that required us to take time off work for. We would be assured things would be fixed and when we would show up they just weren’t with really no answer as to why. Overall we are so happy with our home now, but the process to get here was not great and would have us cautioning friends who wanted to move forward with New Home. We want to make sure it is noted that Branon has been great and we are very appreciative of his communication and help.

3.1
Verified Homeowner
Beaverton, OR, on Jun 18, 2024

6 months delay

4.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Beaverton, OR, on Dec 15, 2024

Our seller Agent [name removed] was super helpful through the entire process of reserving the lot to the waiting period and finally moving in. Super happy with the experience in buying our first home .

5.0
Verified Homeowner
Beaverton, OR, on Dec 13, 2024

The process was seamless. The timelines that were promised were met. We liked our home walkthrough. Great details were provided and questions were answered. Issues pointed out during inspection were duly addressed.

4.3
Verified Homeowner
Beaverton, OR, on Nov 20, 2024

Nothing comes to mind

5.0
Verified Homeowner
Beaverton, OR, on Oct 16, 2024

From day one - agent was disingenuous and continued until closing: gave me wrong information about mail and post office and Never called me me for any discussion- all through email: then the walk through- pointed out flooring not leveled- splattered paint in places- not a very good job at painting- balcony flooring had a pool of water - and driveway to garage there is a curb it scrapes the bottom of my Honda Accord it should be leveled with the street not a curb where you have to have a 4wheel drive to get over the curb- never seen anything like it.

2.4
Verified Homeowner
Beaverton, OR, on Oct 15, 2024

The quality of the flooring is very poor.

4.4
Verified Homeowner
Beaverton, OR, on Sep 07, 2024

My garage has a slope and the cover up looks bad. It’s a brand new home that I purchased that should look like a brand new home.

3.7
Verified Homeowner
Beaverton, OT, on Aug 05, 2024

Offered several options, sellers agent did not push us one way or another.

5.0
Verified Homeowner
Beaverton, OT, on Jul 22, 2024

Dislike: Our legal document information had to be corrected a couple times (buyer names, closing date). Liked working with Flora at Axiom and Tricia at The Vineyards. So far working with Brandon for our new home orientation and blue tap walk through has been pleasant.

4.8
Verified Homeowner
Beaverton, OT, on Jul 17, 2024

Communication was rough at best. The amount of pride taken to build these homes is some of the lowest I've seen in multiple different trades. When I brought up my concerns, I was met with "understanding" but the issues were mostly covered up with bandaid fixes. I am a carpenter myself, and this is by far some of the lowest quality work I've seen, and especially for a $700k house. Strongly disappointed is an understatement

2.6
Verified Homeowner
Beaverton, OT, on Jul 01, 2024

We love our home and the finishes are beautiful, especially compared to other new construction that we viewed. When we first met with the sales office they were communicative and responsive. Unfortunately, once we paid our escrow all communication and the service we had received prior stopped. It even got to the point where I emailed the sales office and never got a response about our move in date. Communication from the sales office was extremely frank and in my opinion unprofessional. Received one word email responses when inquiring about the purchase of a home was very off putting and frustrating. When we showed up to our first walk thru of our home we met Branon who we are so appreciative for in this whole process, he has really been the only person in New Home Co. who was responsive in a timely manner, answered our questions, and got things done. Our only other frustration was having to do 4 “final” walk thru’s that required us to take time off work for. We would be assured things would be fixed and when we would show up they just weren’t with really no answer as to why. Overall we are so happy with our home now, but the process to get here was not great and would have us cautioning friends who wanted to move forward with New Home. We want to make sure it is noted that Branon has been great and we are very appreciative of his communication and help.

3.1
Verified Homeowner
Beaverton, OR, on Jun 18, 2024

6 months delay

4.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Beaverton, on Oct 26, 2024

All outstanding maintenance requests/repairs have been made in a timely manner and communication has been great. The team is very helpful, [name removed] has been so great

5.0
Verified Homeowner
Beaverton, on Oct 26, 2024

Nothing to complain about so far.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet