Top Homebuilder Ratings & Reviews

Risewell Homes

Hanover Lakes

40 Homeowner Reviews Completed Jun 2024 - Dec 2025

Risewell Homes << Florida

Overall Satisfaction

4.1
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.6

Purchase Experience

4.8

Home Personalization Experience

4.5

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.0

Installation & Workmanship

3.9

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

St Cloud, Fl , on Mar 22, 2025

[Translated from ES] The excellent attention and service of our lender [name removed] and her team.

5.0
Verified Homeowner
St. Cloud, on Oct 07, 2025

I did not like the quality in the kitchen cabinets and quartz. Quartz are suppose to be more durable then granite however the quartz chip and scratch for no reason.

4.5
Verified Homeowner
St Cloud, on Oct 09, 2025

Everything was great! [name removed] at the sales team was super helpful and knowledgeable, she treated us like family and was on top of everything. [name removed] at the lender side was incredible and super helpful. And [name removed] has been incredibly helpful and very attentive with the warranty part of it. Our experience has been fantastic.!

5.0
Verified Homeowner
St Cloud, Fl , on Jan 19, 2025

[Translated from ES] What I liked most about my buying experience was how helpful [name removed] was with the purchase and selection of my home. [name removed] was a sweetheart and I would recommend her to anyone who was going to buy a home with [name removed].

5.0
Verified Homeowner
St Cloud, on Jun 29, 2025

All

4.9
Verified Homeowner
St Cloud, on Jul 16, 2025

We love the new home, the [name removed] Homes team have been absolutely amazing from the start of the buying process to the few adjustments needed after we moved into our home, I highly recommend [name removed] Homes to anyone in the market of a home.

5.0
Verified Homeowner
St. Cloud, FL, on Nov 10, 2024

They continued to postpone my move-in due to the house not being built within the timeframe they told me

3.9
Verified Homeowner
St. Cloud, on Apr 11, 2025

My bathroom shower door water comes out on the floor the cabinets screws came out

2.0
Verified Homeowner
St Cloud, on Jun 25, 2025

[name removed] has been fabulous. He is quick to address any concerns we have had and personally oversees repairs. He follows up on all trades to be sure they are scheduling and competing any work in a satisfactory and efficient manner.

4.9
Verified Homeowner
St. Cloud, on Oct 22, 2024

My warranty repairs are scheduled for 20 September. Once the repairs are completed, I’ll probably have a better rating to provide.

4.5
Verified Homeowner
St. Cloud, FL, on Nov 08, 2024

The staff in the trenches have been very responsive and helpful. The corporate staff was disingenuous during our contract negotiations.

4.7
Verified Homeowner
St Cloud, on Feb 01, 2025

Any items we have encountered have been addressed quickly with the trade responsible. Most of the trades have been quick to schedule a time to address/fix the issue.

4.3
Verified Homeowner
St Cloud, on May 17, 2024

I had one warranty item and it was handled super fast.

4.0
Verified Homeowner
St. Cloud, on Jul 09, 2024

I would absolutely never recommend [name removed] Homes to anyone. From getting our home with dead grass in the front lawn to the builder manager lawrence making empty promises to get a good survey it has just been awful to deal with this builder. They used the cheapest labor. We have found ply wood burries under our grass the sprinklers head have had to be replaced due to the sprinkler not wetting the lawn properly. Everything that we contact warranty for they state that is not under warranty.

1.2
Verified Homeowner
St. Cloud, on Jan 14, 2024

We are told everything has to wait until the 1 year. We have been waiting months for windows that were installed in the wrong sports to be fixed. Now that they have been moved to the correct window spots, we have no schedule for the stucco to be repaired, so we have an 8” perimeter exposed to the elements around two south facing windows. We have been waiting 6 months to have two shower doors replaced, due to upside down installation for one, and poor functionality of the other. We get no response when engaging [name removed] for answers on timing. Of the many homes we have purchased, this is by far the worst experience.

2.4
Verified Homeowner
St. Cloud, on Apr 01, 2024

The length of time it took to build 13 months when the stock homes that were built before ours are still sitting on the market. It cost me storage and rent alot of money someone is making poor decisions .

3.6
Verified Homeowner
St. Cloud, on Nov 07, 2023

Liked that a single phone call was all that was required to resolve punch list items. Disliked we were only given 30 days to add issues to punch list. This was a BIG issue given we were not ready to move in and live out of state.

5.0
Verified Homeowner
St. Cloud, on Dec 24, 2023

[Translated from ES] Nothing, terrible work and very poor quality

1.7
Verified Homeowner
St. Cloud, on Oct 22, 2023

What we dislike is that it takes a few requests before someone is sent out, other than that, the things that are needed to be resolved is being taken care.

2.5
Verified Homeowner
St. Cloud, on Jun 01, 2023

[Translated from PT] Great quality of work, with only small details to improve

4.2
Verified Homeowner
St. Cloud, on May 17, 2023

We did not see a seamless transition from [name removed] builders. The builders lack of compliance with HOA rules and leaving established building area damaged has reduced property values. Unable to sell existing inventory shows their lack of interest in leaving development in a fair state for its homeowners.

1.5
Verified Homeowner
St. Cloud, on Oct 14, 2023

Warranty service is good not fast but they do get things done with some coaxing and some things are not handled like bath tubs

4.0
Verified Homeowner
St. Cloud, on May 08, 2023

Not real happy with some of the materials used in build.

4.0
Verified Homeowner
St. Cloud, on Jun 23, 2023

Se need better commutication

5.0
Verified Homeowner
St. Cloud, on Nov 08, 2022

There were several low spots washed out and some from previous work on equipment that I had to fill and level myself because you guys wouldn't take care of. Being a commercial contractor myself, this is very unacceptable and disheartening. For what we paid for the house I should not have had to take care of something like this while moving in.

4.6
Verified Homeowner
St. Cloud, on May 06, 2023

Whenever I needed something fixed under warranty, they were very responsive and fixed the issue. Also none of the issues were anything major . I know I have a high quality home!

4.7
Verified Homeowner
St. Cloud, on Oct 13, 2022

Following up on home issues

4.9
Verified Homeowner
St. Cloud, on Oct 09, 2022

Think the caulking and finish work in the bathrooms could have been better. Several plates it was missed. The front porch had stucko missing with a gap insects could enter. I was missing screens for the windows that will be delivered November.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

St Cloud, Fl , on Mar 22, 2025

[Translated from ES] The excellent attention and service of our lender [name removed] and her team.

5.0
Verified Homeowner
St Cloud, Fl , on Jan 19, 2025

[Translated from ES] What I liked most about my buying experience was how helpful [name removed] was with the purchase and selection of my home. [name removed] was a sweetheart and I would recommend her to anyone who was going to buy a home with [name removed].

5.0
Verified Homeowner
St. Cloud, FL, on Nov 10, 2024

They continued to postpone my move-in due to the house not being built within the timeframe they told me

3.9
Verified Homeowner
St. Cloud, FL, on Nov 08, 2024

The staff in the trenches have been very responsive and helpful. The corporate staff was disingenuous during our contract negotiations.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St Cloud, on Oct 09, 2025

Everything was great! [name removed] at the sales team was super helpful and knowledgeable, she treated us like family and was on top of everything. [name removed] at the lender side was incredible and super helpful. And [name removed] has been incredibly helpful and very attentive with the warranty part of it. Our experience has been fantastic.!

5.0
Verified Homeowner
St Cloud, on Jul 16, 2025

We love the new home, the [name removed] Homes team have been absolutely amazing from the start of the buying process to the few adjustments needed after we moved into our home, I highly recommend [name removed] Homes to anyone in the market of a home.

5.0
Verified Homeowner
St. Cloud, on Apr 11, 2025

My bathroom shower door water comes out on the floor the cabinets screws came out

2.0
Verified Homeowner
St Cloud, on Feb 01, 2025

Any items we have encountered have been addressed quickly with the trade responsible. Most of the trades have been quick to schedule a time to address/fix the issue.

4.3
Verified Homeowner
St Cloud, on May 17, 2024

I had one warranty item and it was handled super fast.

4.0
Verified Homeowner
St. Cloud, on Jan 14, 2024

We are told everything has to wait until the 1 year. We have been waiting months for windows that were installed in the wrong sports to be fixed. Now that they have been moved to the correct window spots, we have no schedule for the stucco to be repaired, so we have an 8” perimeter exposed to the elements around two south facing windows. We have been waiting 6 months to have two shower doors replaced, due to upside down installation for one, and poor functionality of the other. We get no response when engaging [name removed] for answers on timing. Of the many homes we have purchased, this is by far the worst experience.

2.4
Verified Homeowner
St. Cloud, on Nov 07, 2023

Liked that a single phone call was all that was required to resolve punch list items. Disliked we were only given 30 days to add issues to punch list. This was a BIG issue given we were not ready to move in and live out of state.

5.0
Verified Homeowner
St. Cloud, on Oct 22, 2023

What we dislike is that it takes a few requests before someone is sent out, other than that, the things that are needed to be resolved is being taken care.

2.5
Verified Homeowner
St. Cloud, on Oct 14, 2023

Warranty service is good not fast but they do get things done with some coaxing and some things are not handled like bath tubs

4.0
Verified Homeowner
St. Cloud, on Jun 23, 2023

Se need better commutication

5.0
Verified Homeowner
St. Cloud, on Nov 08, 2022

There were several low spots washed out and some from previous work on equipment that I had to fill and level myself because you guys wouldn't take care of. Being a commercial contractor myself, this is very unacceptable and disheartening. For what we paid for the house I should not have had to take care of something like this while moving in.

4.6
Verified Homeowner
St. Cloud, on Oct 13, 2022

Following up on home issues

4.9
Verified Homeowner
St. Cloud, on Oct 09, 2022

Think the caulking and finish work in the bathrooms could have been better. Several plates it was missed. The front porch had stucko missing with a gap insects could enter. I was missing screens for the windows that will be delivered November.

4.6
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St. Cloud, on Oct 07, 2025

I did not like the quality in the kitchen cabinets and quartz. Quartz are suppose to be more durable then granite however the quartz chip and scratch for no reason.

4.5
Verified Homeowner
St Cloud, on Jun 29, 2025

All

4.9
Verified Homeowner
St Cloud, on Jun 25, 2025

[name removed] has been fabulous. He is quick to address any concerns we have had and personally oversees repairs. He follows up on all trades to be sure they are scheduling and competing any work in a satisfactory and efficient manner.

4.9
Verified Homeowner
St. Cloud, on Oct 22, 2024

My warranty repairs are scheduled for 20 September. Once the repairs are completed, I’ll probably have a better rating to provide.

4.5
Verified Homeowner
St. Cloud, on Jul 09, 2024

I would absolutely never recommend [name removed] Homes to anyone. From getting our home with dead grass in the front lawn to the builder manager lawrence making empty promises to get a good survey it has just been awful to deal with this builder. They used the cheapest labor. We have found ply wood burries under our grass the sprinklers head have had to be replaced due to the sprinkler not wetting the lawn properly. Everything that we contact warranty for they state that is not under warranty.

1.2
Verified Homeowner
St. Cloud, on Apr 01, 2024

The length of time it took to build 13 months when the stock homes that were built before ours are still sitting on the market. It cost me storage and rent alot of money someone is making poor decisions .

3.6
Verified Homeowner
St. Cloud, on Dec 24, 2023

[Translated from ES] Nothing, terrible work and very poor quality

1.7
Verified Homeowner
St. Cloud, on Jun 01, 2023

[Translated from PT] Great quality of work, with only small details to improve

4.2
Verified Homeowner
St. Cloud, on May 17, 2023

We did not see a seamless transition from [name removed] builders. The builders lack of compliance with HOA rules and leaving established building area damaged has reduced property values. Unable to sell existing inventory shows their lack of interest in leaving development in a fair state for its homeowners.

1.5
Verified Homeowner
St. Cloud, on May 08, 2023

Not real happy with some of the materials used in build.

4.0
Verified Homeowner
St. Cloud, on May 06, 2023

Whenever I needed something fixed under warranty, they were very responsive and fixed the issue. Also none of the issues were anything major . I know I have a high quality home!

4.7
Verified Homeowner