Top Homebuilder Ratings & Reviews

Risewell Homes

Preserve At Sunrise

21 Homeowner Reviews Completed Jun 2024 - Dec 2025

Risewell Homes << Florida

Overall Satisfaction

4.0
Customers' overall satisfaction
3.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

3.2

Purchase Experience

3.0

Customer Care Experience

3.0

Home Readiness

3.3

Installation & Workmanship

3.8

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Groveland, on Sep 26, 2024

I have had to submit SO many service requests in the first few months of our living in our new home - door knobs literally falling off, gaps between exterior door frames, issue with the granite counters in the kitchen, air conditioning issue and more. One that never got addressed or even acknowledged was the huge crack across our garage floor. I sent in on my last survey that I wanted to be contacted and for that issue to be addressed and never heard back from anyone at all. Since we purchased this house brand new, we should have been delivered a house with no issues. I would expect higher standards when spending this kind of money on a new home.

3.8
Verified Homeowner
Groveland, on Jan 07, 2025

Painting after repairs haven’t done Having received Keys fir Pool Area

3.5
Verified Homeowner
Groveland, on Sep 04, 2024

It took two people to fix my door and the stucco cracked after one bad rainstorm. Now the dishwasher is leaking water.

3.2
Verified Homeowner
Groveland, on Dec 20, 2024

I am not happy with the landscaping in my backyard. I called the company several times. Email them no response. There’s holes in my grass. They planted a dead tree. It’s not leveled by no means it’s a disaster and they haven’t fixed it.

3.4
Verified Homeowner
Groveland, on Aug 06, 2024

Firstly, we loved [name removed]. Our loan officer [name removed] was a little too laid back for us. The title company's communication was less than desired. We felt this cookie cutter home was basically just slapped together. Previously we had a home renovated and the work was flawless. Unfortunately with [name removed] this wasn't the case. I don't believe the builders took pride in their work. Nothing enough to complain about, but it was sloppy. The design center didn't have a big variety of choices and our consultant didn't really use her expertise to help us design our vision. She couldn't tell us what was included in the home or what needed to be upgraded. Example, she wasn't sure about what lightning came with the home, so we wound up getting too many lights for our family room. She didn't know if the bedrooms came with overhead lights. She really didn't suggest too much. The landscaping was embarrassing. Other developments have beautiful palm trees ornamental grasses,etc. We got a crepe myrtle and some ugly bushes besides the oaks in front and back. Again, I guess you get what you pay for. The project manager [name removed] talked a good game, but was useless. On the other hand [name removed] the warranty guy was fabulous. You called, left a message and within 5 minutes he got back to you with a solution. Would I buy landsea again? Probably not, I'd probably go with Beazer. I feel the design and quality are better.

3.9
Verified Homeowner
Groveland, on Aug 12, 2024

Like the warranty service move quickly to get the kid or work order completed so far been excellent. Keep it up!!!

4.4
Verified Homeowner
Groveland, on Aug 01, 2024

The sales office staff was very helpful and professional; the cash incentives for buying the home were also a plus. We are very dissatisfied with the workmanship; however (skewed and bowed interior walls, scratched and nicked door panels, bowed window sashes that let in insects, very squeaky and uneven second-floor deck--our furniture moves when we walk near it). The warranty department was supportive but somethings were just not repairable. We are still waiting for fixes on the second floor deck.

4.4
Verified Homeowner
Groveland, on Aug 06, 2024

Going thought the process of purchasing, we were given incorrect information through the entire process. This caused a bunch of unneeded stress trying to gather items last min to meet our obligations. I understand that things happen quickly, seeing that we are the people responsible to have the money, you should give all the accurate information in the beginning to ensure things don't have delays. The windows on our house do not seem to have a good deal and doors also seem to have issues ..

3.5
Verified Homeowner
Groveland, on Feb 05, 2024

Follow up with the warranty people has been good, but there are just so many little things that need to be taken care of. Follow up with the builder is almost non existent.

4.0
Verified Homeowner
Groveland, on Apr 29, 2024

The process of homeownership was easy, [name removed] was wonderful. The reps I stayed in contact for any issues, [name removed], [name removed] and [name removed] were great. All they stated they were able to do, they did so professionally and within reasonable times. My experience was good however the quality of certain things was my issue.

3.4
Verified Homeowner
Groveland, on Dec 18, 2023

Seems like some of your employees don’t give a damn about you during or after the closing. The warranty supervisor is always on point 1 call or text and he takes care of it.

3.1
Verified Homeowner
Groveland, on Jan 26, 2024

We love our home.

4.8
Verified Homeowner
Groveland, on Jun 23, 2023

Warranty service is great it’s just the contractors taking care of the issues is the main thing

4.7
Verified Homeowner
Groveland, on Oct 19, 2023

[name removed] and [name removed] were amazing to work with.

4.9
Verified Homeowner
Groveland, on May 15, 2023

Eliminated the problem quickly and efficiently.

5.0
Verified Homeowner
Groveland, on Sep 21, 2023

Like-designed floor plan, warranty commitment and follow through DISLIKE- Builder/lender agreement with [name removed] [name removed]. Victimized and patronizing mortgage lender-will never use this company or recommend again.

4.1
Verified Homeowner
Groveland, on May 08, 2023

No issues to date after closing in 10/2022.

5.0
Verified Homeowner
Groveland, on Aug 11, 2023

The experience at the design center was pretty bad. The agent was not especially helpful and made the process very slow. Outside of that everything else was outstanding.

4.1
Verified Homeowner
Groveland, on Jan 25, 2023

So far, we've only had one occasion to call about warranty service. Our situation was handled promptly. The rep stayed in direct contact with us during our repair and remained until situation was resolved

5.0
Verified Homeowner
Groveland, on Jun 29, 2023

Appliances were not the best quality. Dish washer was broken the first week. Tree in front of the house was dead since the beginning. Concrete in the garage have a big crack. Lanai floor was paint came off right away.

2.9
Verified Homeowner
Groveland, on Dec 24, 2022

They have honored their committmemts

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Groveland, on Sep 26, 2024

I have had to submit SO many service requests in the first few months of our living in our new home - door knobs literally falling off, gaps between exterior door frames, issue with the granite counters in the kitchen, air conditioning issue and more. One that never got addressed or even acknowledged was the huge crack across our garage floor. I sent in on my last survey that I wanted to be contacted and for that issue to be addressed and never heard back from anyone at all. Since we purchased this house brand new, we should have been delivered a house with no issues. I would expect higher standards when spending this kind of money on a new home.

3.8
Verified Homeowner
Groveland, on Sep 04, 2024

It took two people to fix my door and the stucco cracked after one bad rainstorm. Now the dishwasher is leaking water.

3.2
Verified Homeowner
Groveland, on Aug 12, 2024

Like the warranty service move quickly to get the kid or work order completed so far been excellent. Keep it up!!!

4.4
Verified Homeowner
Groveland, on Aug 06, 2024

Going thought the process of purchasing, we were given incorrect information through the entire process. This caused a bunch of unneeded stress trying to gather items last min to meet our obligations. I understand that things happen quickly, seeing that we are the people responsible to have the money, you should give all the accurate information in the beginning to ensure things don't have delays. The windows on our house do not seem to have a good deal and doors also seem to have issues ..

3.5
Verified Homeowner
Groveland, on Feb 05, 2024

Follow up with the warranty people has been good, but there are just so many little things that need to be taken care of. Follow up with the builder is almost non existent.

4.0
Verified Homeowner
Groveland, on Dec 18, 2023

Seems like some of your employees don’t give a damn about you during or after the closing. The warranty supervisor is always on point 1 call or text and he takes care of it.

3.1
Verified Homeowner
Groveland, on Jun 23, 2023

Warranty service is great it’s just the contractors taking care of the issues is the main thing

4.7
Verified Homeowner
Groveland, on May 15, 2023

Eliminated the problem quickly and efficiently.

5.0
Verified Homeowner
Groveland, on May 08, 2023

No issues to date after closing in 10/2022.

5.0
Verified Homeowner
Groveland, on Jan 25, 2023

So far, we've only had one occasion to call about warranty service. Our situation was handled promptly. The rep stayed in direct contact with us during our repair and remained until situation was resolved

5.0
Verified Homeowner
Groveland, on Dec 24, 2022

They have honored their committmemts

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Groveland, on Jan 07, 2025

Painting after repairs haven’t done Having received Keys fir Pool Area

3.5
Verified Homeowner
Groveland, on Dec 20, 2024

I am not happy with the landscaping in my backyard. I called the company several times. Email them no response. There’s holes in my grass. They planted a dead tree. It’s not leveled by no means it’s a disaster and they haven’t fixed it.

3.4
Verified Homeowner
Groveland, on Aug 06, 2024

Firstly, we loved [name removed]. Our loan officer [name removed] was a little too laid back for us. The title company's communication was less than desired. We felt this cookie cutter home was basically just slapped together. Previously we had a home renovated and the work was flawless. Unfortunately with [name removed] this wasn't the case. I don't believe the builders took pride in their work. Nothing enough to complain about, but it was sloppy. The design center didn't have a big variety of choices and our consultant didn't really use her expertise to help us design our vision. She couldn't tell us what was included in the home or what needed to be upgraded. Example, she wasn't sure about what lightning came with the home, so we wound up getting too many lights for our family room. She didn't know if the bedrooms came with overhead lights. She really didn't suggest too much. The landscaping was embarrassing. Other developments have beautiful palm trees ornamental grasses,etc. We got a crepe myrtle and some ugly bushes besides the oaks in front and back. Again, I guess you get what you pay for. The project manager [name removed] talked a good game, but was useless. On the other hand [name removed] the warranty guy was fabulous. You called, left a message and within 5 minutes he got back to you with a solution. Would I buy landsea again? Probably not, I'd probably go with Beazer. I feel the design and quality are better.

3.9
Verified Homeowner
Groveland, on Aug 01, 2024

The sales office staff was very helpful and professional; the cash incentives for buying the home were also a plus. We are very dissatisfied with the workmanship; however (skewed and bowed interior walls, scratched and nicked door panels, bowed window sashes that let in insects, very squeaky and uneven second-floor deck--our furniture moves when we walk near it). The warranty department was supportive but somethings were just not repairable. We are still waiting for fixes on the second floor deck.

4.4
Verified Homeowner
Groveland, on Apr 29, 2024

The process of homeownership was easy, [name removed] was wonderful. The reps I stayed in contact for any issues, [name removed], [name removed] and [name removed] were great. All they stated they were able to do, they did so professionally and within reasonable times. My experience was good however the quality of certain things was my issue.

3.4
Verified Homeowner
Groveland, on Jan 26, 2024

We love our home.

4.8
Verified Homeowner
Groveland, on Oct 19, 2023

[name removed] and [name removed] were amazing to work with.

4.9
Verified Homeowner
Groveland, on Sep 21, 2023

Like-designed floor plan, warranty commitment and follow through DISLIKE- Builder/lender agreement with [name removed] [name removed]. Victimized and patronizing mortgage lender-will never use this company or recommend again.

4.1
Verified Homeowner
Groveland, on Aug 11, 2023

The experience at the design center was pretty bad. The agent was not especially helpful and made the process very slow. Outside of that everything else was outstanding.

4.1
Verified Homeowner
Groveland, on Jun 29, 2023

Appliances were not the best quality. Dish washer was broken the first week. Tree in front of the house was dead since the beginning. Concrete in the garage have a big crack. Lanai floor was paint came off right away.

2.9
Verified Homeowner