Top Homebuilder Ratings & Reviews

Risewell Homes

Rocklin Meadows

5 Homeowner Reviews Completed Jun 2024 - Dec 2025

Risewell Homes << Northern California

Overall Satisfaction

4.7
Customers' overall satisfaction
4.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.3

Purchase Experience

4.8

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.6

Community Profile

Risewell Homes logo

We are Risewell Homes.

We believe your home should help you to rise and thrive. Our homes are modern sanctuaries that elevate your life with inspired design and new ideas for smarter and healthier ways to live. Risewell Homes was born from the trusted legacies of two nationally recognized homebuilders, combining over 35 years of experience in developing new home neighborhoods with award-winning customer care.

As a Top 25 U.S. Homebuilder, we bring national reach and local expertise to every community we build. Our homes are built on a foundation of trust, experience and strength. We are driven to keep moving forward, finding better ways to build, buy and live.

Together, we rise to reach the height of home.

We are built to rise.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Rocklin, on Feb 22, 2024

Overall, I am satisfy with warranty service/customer care experience. [name removed] (Construction Manager) has been especially great. More sources need to be dedicated on scheduling, execution and status updates of the work orders pending.

4.4
Verified Homeowner
Rocklin, on Jul 22, 2024

[name removed] handle service request seamlessly with customeR focus approaches. Always action oriented with timely communication.

4.9
Verified Homeowner
Rocklin, CA, on Sep 22, 2024

It was nice to be able to pick the interior finishes. There were plenty of options and [name removed] at the design phase was great.

4.9
Verified Homeowner
Rocklin, on Nov 13, 2023

We are extremely disappointed with the quality of service we received from customer care. We have service requests that are still open after 5 months. There are several changes of personal in this time and I always have to make several requests for them to do anything. Terrible service!

1.0
Verified Homeowner
Rocklin, on Apr 29, 2024

Poor customer service after purchase. [name removed] was not in 'new condition' when we purchased. Windows and screens were not clean. [name removed] interior paint is terrible with flat and semi-gloss finishes throughout the inside. Much improvement needed.

1.2
Verified Homeowner
Rocklin, CA, on Jun 10, 2024

Purchase experience was great. The help we are receiving after the purchase is great as well. The quality of the home, work that was performed, and just construction effort itself in providing quality work isn’t good. A lot of mistakes were done that we are still working through, paint job seems really bad (all walls have see through patches and lines), concrete work has puddle patches, windows not level and operate different from each other, cabinets are really cheap and have gaps at connections, even some design ideas aren’t the best.

4.5
Verified Homeowner
Rocklin, on May 31, 2023

Customer service representative [name removed] is doing a great job. She has been doing everything she could to get fixed all the quality issues we found in our new home. Unfortunately, we do not feel the same about the rest of the New Home Company and their sub-contractors.

3.0
Verified Homeowner
Rocklin, on Oct 30, 2023

Bad quality of work. Many things missed or done incorrectly. Taking long time to fix reported issues.

3.2
Verified Homeowner
Rocklin, CA, on Nov 08, 2023

There are so many things not complete and done poorly. I can't get the major issues fixed

2.6
Verified Homeowner
Rocklin, CA, on Oct 28, 2023

From Contract to Move In to our new home only took a little over 2 months. We truly appreciate the efficiency, professionalism and friendliness of the TNHC personnel involved. Special thanks to [name removed], [name removed] and [name removed].

4.9
Verified Homeowner
Rocklin, CA, on May 06, 2023

We were kept very up to date about progress before move and most of the process was very easy. Customization process was relatively painless and satisfying

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Rocklin, CA, on Sep 22, 2024

It was nice to be able to pick the interior finishes. There were plenty of options and [name removed] at the design phase was great.

4.9
Verified Homeowner
Rocklin, CA, on Jun 10, 2024

Purchase experience was great. The help we are receiving after the purchase is great as well. The quality of the home, work that was performed, and just construction effort itself in providing quality work isn’t good. A lot of mistakes were done that we are still working through, paint job seems really bad (all walls have see through patches and lines), concrete work has puddle patches, windows not level and operate different from each other, cabinets are really cheap and have gaps at connections, even some design ideas aren’t the best.

4.5
Verified Homeowner
Rocklin, CA, on Nov 08, 2023

There are so many things not complete and done poorly. I can't get the major issues fixed

2.6
Verified Homeowner
Rocklin, CA, on Oct 28, 2023

From Contract to Move In to our new home only took a little over 2 months. We truly appreciate the efficiency, professionalism and friendliness of the TNHC personnel involved. Special thanks to [name removed], [name removed] and [name removed].

4.9
Verified Homeowner
Rocklin, CA, on May 06, 2023

We were kept very up to date about progress before move and most of the process was very easy. Customization process was relatively painless and satisfying

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rocklin, on Feb 22, 2024

Overall, I am satisfy with warranty service/customer care experience. [name removed] (Construction Manager) has been especially great. More sources need to be dedicated on scheduling, execution and status updates of the work orders pending.

4.4
Verified Homeowner
Rocklin, on Nov 13, 2023

We are extremely disappointed with the quality of service we received from customer care. We have service requests that are still open after 5 months. There are several changes of personal in this time and I always have to make several requests for them to do anything. Terrible service!

1.0
Verified Homeowner
Rocklin, on May 31, 2023

Customer service representative [name removed] is doing a great job. She has been doing everything she could to get fixed all the quality issues we found in our new home. Unfortunately, we do not feel the same about the rest of the New Home Company and their sub-contractors.

3.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rocklin, on Jul 22, 2024

[name removed] handle service request seamlessly with customeR focus approaches. Always action oriented with timely communication.

4.9
Verified Homeowner
Rocklin, on Apr 29, 2024

Poor customer service after purchase. [name removed] was not in 'new condition' when we purchased. Windows and screens were not clean. [name removed] interior paint is terrible with flat and semi-gloss finishes throughout the inside. Much improvement needed.

1.2
Verified Homeowner
Rocklin, on Oct 30, 2023

Bad quality of work. Many things missed or done incorrectly. Taking long time to fix reported issues.

3.2
Verified Homeowner