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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Debary, on Nov 17, 2025
Buying process was very good but experience with warranty/service is very poor. I contacted service for an issue but was told we don't come until its 6 months mark or 11months inspection. 6 months mark was passed and nobody bother to show up. House was built with bare minimum material and labor. 6 months into the house and things are showing signs of poor workmanship and materials used.
Debary, on Dec 02, 2025
Hi there, this is requested feedback so I will be as honest as possible. Here are a few points for your reference: 1) This is an extremely overpriced home. We decided very poorly on when to jump into this market. 2) I had connected w contractor for a tub little hole that was there since installation and no answer yet. Also noticed there were 2 missing light bulbs and they told me they'll get it. Its super cheap but in the little things is where commitment is shown the most ;). 3) For such an expensive project, with many young families, there is not a single area for kids to play outside (due the fact that these houses have so little green areas) such as other community amenities (shades, seating, pool, grills etc). This is very concerning since we pay such a high HOA. I have made the approach to Empire HOA to be willing to pay more HOA if we could talk with Integra apts (right beside our community) to can use their amenities since they can use the income and we can benefit of facilities etc. and there was not a single good faith of at least trying anything related. In conclusion, we want out of here but are stuck in this project since house prices have gone down and if we sell at bought price we would be at a loss already. Sorry for our honesty.
Debary, on Jan 13, 2025
The sales experience and lending aspect was great. The project manager for our home was great at first. Offered the [name removed] and moon. Ultimately, he made promises he didn’t keep (showing us how to use our sprinkler system and dropping off extra wall touch up paint). He said he had a streak of 5 star ratings and to help him keep that. After the survey it was like “bye!”.
Debary, on Jul 13, 2025
We enjoyed the sales process. [name removed] was amazing. [name removed] made a lot of promises about things he’d do and he never followed through. We felt like he was mostly talk and less action. [name removed] has been great to work with on warranty items.
Debary, FL, on Oct 26, 2025
I was very impressed with how organized the overall process was, from contract to move-in. Most, if not all, of the professionals I worked with, including my loan officer, sales agent, and insurance representatives, were highly available and responsive to all of my questions. The only part of the process that wasn't as smooth was communication with the title representatives. I had a question about sending my wire transfer and had difficulty reaching someone by phone to get an answer.
Debary, on Dec 22, 2024
I have been able to contact the persons or office with my concerns. Sometimes it took a while, or I had to make several calls, for the service to be provided. So far, all my service requests have been met.
Debary, on Jun 24, 2025
Things began with a "rocky" start, butall the major issues and problems were resolved to my satisfaction
Debary, FL, on Oct 23, 2025
The whole process was just simply smooth [name removed] took care of everything about the details on the walkthrough very quickly. Was always available for any questions we had about the house and even after the close. He went above and beyond on our home
Debary, on Oct 30, 2024
Warranty has been awesome to us! We have had some problems here and there with it being a new build but every single time they have exceeded our expectations and fixed it.
Debary, FL, on Oct 13, 2025
Everyone we dealt with made time for us and was extremely helpful!
Debary, FL, on Sep 22, 2025
The process overall was so smooth since day 1. [name removed], the sales rep was super nice and professional. Also, the lender was very professional and friendly/approachable. Any questions we had, all the people involver were so prompt to respond. And during the inspection phase, [name removed] the builder rep was so friendly and knowledgeable. We are very happy with our new Landsea home!
Debary, FL, on Sep 16, 2025
[name removed], the superintendent responsible for the process, was excellent. He was well-organized, thorough in explaining how everything worked, and very attentive to any issues that came up. [name removed] followed through on his promises, resolving all pending items and ensuring our home was delivered in pristine condition. His commitment and professionalism made the entire experience a positive one. Thank you, [name removed]!
Debary, FL, on Sep 12, 2025
Explained well, issues addressed, kept to their commitments even when commitments were made that were not originally in scope of work
Debary, FL, on Jun 19, 2025
I like the house but small things needs to be fixed
Debary, Fl , on May 06, 2025
My experience was good with land sea and specifically the project Manager [name removed] so helpful,he solved my problems all the time thank you to him he is great man
Debary, FL, on Mar 16, 2025
Our desires were accommodated when designing the home, and [name removed] has been very available to help us as issues happened after move-in.
Debary, FL, on Mar 11, 2025
I appreciated the communication from my seller, [name removed], and my builder, [name removed], throughout the entire process. Our apartment lease was ending sooner than expected, and they worked diligently to ensure the process moved forward quickly and closed as fast as possible
Debary, FL, on Jan 31, 2025
Their professionalism, attention to detail, and dedication.
Debary, FL, on Jan 30, 2025
[Translated from ZH-S] The communication during the construction process was very smooth and timely
Debary, Fl , on Jan 26, 2025
Since the very first step it was very clear due to great ppl that work for [name removed] ([name removed], [name removed], [name removed])! they are all superstars!
Debary, FL, on Nov 13, 2024
I liked the home very much and its quality and the experience during the construction and updates by [name removed] he is superb
Debary, FL, on Nov 12, 2024
I had a positive home-buying experience with clear and consistent communication from the sales team, which kept me informed and reassured throughout the process. [name removed] from the sales team was incredibly helpful, guiding us through each stage and answering all our questions. The ability to customize certain finishes added a personal touch, making the home feel truly mine. I appreciated the regular updates on construction progress and timelines, which helped manage expectations and build excitement. [name removed], the builder manager, was excellent—always keeping up with us and promptly addressing any inquiries from the very beginning up to today. His support made our transition smoother, and his commitment to quality craftsmanship and responsiveness to post-move-in needs made me feel confident in my decision.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Debary, FL, on Oct 26, 2025
I was very impressed with how organized the overall process was, from contract to move-in. Most, if not all, of the professionals I worked with, including my loan officer, sales agent, and insurance representatives, were highly available and responsive to all of my questions. The only part of the process that wasn't as smooth was communication with the title representatives. I had a question about sending my wire transfer and had difficulty reaching someone by phone to get an answer.
Debary, FL, on Oct 23, 2025
The whole process was just simply smooth [name removed] took care of everything about the details on the walkthrough very quickly. Was always available for any questions we had about the house and even after the close. He went above and beyond on our home
Debary, FL, on Oct 13, 2025
Everyone we dealt with made time for us and was extremely helpful!
Debary, FL, on Sep 22, 2025
The process overall was so smooth since day 1. [name removed], the sales rep was super nice and professional. Also, the lender was very professional and friendly/approachable. Any questions we had, all the people involver were so prompt to respond. And during the inspection phase, [name removed] the builder rep was so friendly and knowledgeable. We are very happy with our new Landsea home!
Debary, FL, on Sep 16, 2025
[name removed], the superintendent responsible for the process, was excellent. He was well-organized, thorough in explaining how everything worked, and very attentive to any issues that came up. [name removed] followed through on his promises, resolving all pending items and ensuring our home was delivered in pristine condition. His commitment and professionalism made the entire experience a positive one. Thank you, [name removed]!
Debary, FL, on Sep 12, 2025
Explained well, issues addressed, kept to their commitments even when commitments were made that were not originally in scope of work
Debary, FL, on Jun 19, 2025
I like the house but small things needs to be fixed
Debary, Fl , on May 06, 2025
My experience was good with land sea and specifically the project Manager [name removed] so helpful,he solved my problems all the time thank you to him he is great man
Debary, FL, on Mar 16, 2025
Our desires were accommodated when designing the home, and [name removed] has been very available to help us as issues happened after move-in.
Debary, FL, on Mar 11, 2025
I appreciated the communication from my seller, [name removed], and my builder, [name removed], throughout the entire process. Our apartment lease was ending sooner than expected, and they worked diligently to ensure the process moved forward quickly and closed as fast as possible
Debary, FL, on Jan 31, 2025
Their professionalism, attention to detail, and dedication.
Debary, FL, on Jan 30, 2025
[Translated from ZH-S] The communication during the construction process was very smooth and timely
Debary, Fl , on Jan 26, 2025
Since the very first step it was very clear due to great ppl that work for [name removed] ([name removed], [name removed], [name removed])! they are all superstars!
Debary, FL, on Nov 13, 2024
I liked the home very much and its quality and the experience during the construction and updates by [name removed] he is superb
Debary, FL, on Nov 12, 2024
I had a positive home-buying experience with clear and consistent communication from the sales team, which kept me informed and reassured throughout the process. [name removed] from the sales team was incredibly helpful, guiding us through each stage and answering all our questions. The ability to customize certain finishes added a personal touch, making the home feel truly mine. I appreciated the regular updates on construction progress and timelines, which helped manage expectations and build excitement. [name removed], the builder manager, was excellent—always keeping up with us and promptly addressing any inquiries from the very beginning up to today. His support made our transition smoother, and his commitment to quality craftsmanship and responsiveness to post-move-in needs made me feel confident in my decision.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Debary, on Nov 17, 2025
Buying process was very good but experience with warranty/service is very poor. I contacted service for an issue but was told we don't come until its 6 months mark or 11months inspection. 6 months mark was passed and nobody bother to show up. House was built with bare minimum material and labor. 6 months into the house and things are showing signs of poor workmanship and materials used.
Debary, on Jan 13, 2025
The sales experience and lending aspect was great. The project manager for our home was great at first. Offered the [name removed] and moon. Ultimately, he made promises he didn’t keep (showing us how to use our sprinkler system and dropping off extra wall touch up paint). He said he had a streak of 5 star ratings and to help him keep that. After the survey it was like “bye!”.
Debary, on Dec 22, 2024
I have been able to contact the persons or office with my concerns. Sometimes it took a while, or I had to make several calls, for the service to be provided. So far, all my service requests have been met.
Debary, on Oct 30, 2024
Warranty has been awesome to us! We have had some problems here and there with it being a new build but every single time they have exceeded our expectations and fixed it.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Debary, on Dec 02, 2025
Hi there, this is requested feedback so I will be as honest as possible. Here are a few points for your reference: 1) This is an extremely overpriced home. We decided very poorly on when to jump into this market. 2) I had connected w contractor for a tub little hole that was there since installation and no answer yet. Also noticed there were 2 missing light bulbs and they told me they'll get it. Its super cheap but in the little things is where commitment is shown the most ;). 3) For such an expensive project, with many young families, there is not a single area for kids to play outside (due the fact that these houses have so little green areas) such as other community amenities (shades, seating, pool, grills etc). This is very concerning since we pay such a high HOA. I have made the approach to Empire HOA to be willing to pay more HOA if we could talk with Integra apts (right beside our community) to can use their amenities since they can use the income and we can benefit of facilities etc. and there was not a single good faith of at least trying anything related. In conclusion, we want out of here but are stuck in this project since house prices have gone down and if we sell at bought price we would be at a loss already. Sorry for our honesty.
Debary, on Jul 13, 2025
We enjoyed the sales process. [name removed] was amazing. [name removed] made a lot of promises about things he’d do and he never followed through. We felt like he was mostly talk and less action. [name removed] has been great to work with on warranty items.
