Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Buffalo Ridge 75

41 Homeowner Reviews Completed May 2023 - Nov 2024

Trophy Signature Homes << Trophy Signature Homes - Dallas

Overall Satisfaction

4.2
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.4

Community Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Waxahachie, on Jul 06, 2023

Still waiting for little things like the door knob which was addressed in February.

2.4
Verified Homeowner
Waxahachie, TX, on Dec 11, 2023

The process went well.

4.6
Verified Homeowner
Waxahachie, on Dec 27, 2023

Our initial experience was poor. The house was not properly inspected and cleaned prior to closing. In the beginning, communication and follow through with repair services was inadequate. Once new personnel ([name removed])took charge of our warranty services our experience improved; complaints were handled in a timely and professional manner.

4.0
Verified Homeowner
Waxahachie, on Jun 01, 2023

CHANGE WARRANTY REP TOO OFTEN. SLOW RESPONSE TO REQUEST. WAITING OVER 4 MONTHS FOR TICKET COMPLETION.

1.3
Verified Homeowner
Waxahachie, on Jul 08, 2023

I do not like the fact that the driveway is shaped in such a way that makes parking in the two car garage difficult. Why do some houses have straight driveways and others are curved/slanted. It is neither stylish nor effective. Quotes to redo the driveway runs into thousands of dollars, and that is an unfair cost to have owners bear when it could have been taken care of at the construction stage. Also, the stairway landing facing the living room is blocked by sheetrock while the other facing the entryway is rail. Does not make much sense. Contemporary styles of builders such as Trophy have rail throughout. Also, there are just some things in the [name removed] plan that just don't make sense. Why is there no powder room/half bath? Why is the guest bedroom so close to the master bedroom when it could have been conveniently place close to the entrance downstairs like the Mercury. Why is there two pantries when one is already large enough. I feel the space was not efficiently utilised. To add, we were made to understand that there was going to be a fountain created at the space overlooking the backyard of my property. At the time of purchase, there was a large sign placed "Community Pond". This was one of the selling points for us as we were under the impression we we would have a pond. Only for it to be changed to "Green Areas". We are now living in fear of snakes and other creeping things that may breed in the so called Green Areas, and find their way unto our property. TROPHY, please do something about this!!!!

2.7
Verified Homeowner
Waxahachie, TX, on Dec 03, 2023

A few cosmetic touch ups, besides that nothing!

5.0
Verified Homeowner
Waxahachie, on Apr 17, 2023

They don't seem to be able or want to fix anything. Multiple service request have been submitted and we still have some outstanding service request that have not been completed.

2.2
Verified Homeowner
Waxahachie, on Jul 05, 2023

The materials used in building are too cheap. They didn't use quality materials.

2.4
Verified Homeowner
Waxahachie, TX, on Oct 26, 2023

Our sales representative [name removed] was amazing. She went above and beyond. [name removed] on the Builders end was amazing as well. He listened and took care of us.

5.0
Verified Homeowner
Waxahachie, on Jan 28, 2023

The bathroom cabinet are not properly done. They started falling apart few days we moved in. When I requested for repair via warranty they said they do not cover it. Secondly the material they use in construction are cheap. Just few days to moving in to our house, we found several window screen damaged. Also the electrical out for all of the bathroom uses only one RFI (reset). Now this RFI has not been working for the past 3 months. We actually have been using extension cord to get power into the bathrooms. This is hazardous and doesn’t make sense for the price we paid for this house. When I generate a warranty for any issues, it’s takes weeks before i can get a reply back. I am not satisfied with the house and I will not recommend anyone to buy for Trophy signature home because they don’t big quality. They use cheap materials to build and low quality construction.

0.5
Verified Homeowner
Waxahachie, TX, on Oct 18, 2023

[name removed] was with us every step of the way. [name removed] was so incredibly thorough and informative, we felt complete ease knowing we were being taken care of by amazing people!

5.0
Verified Homeowner
Waxahachie, TX, on Oct 04, 2023

Disliked the outdated selection sheet which led to us ordering wrong material and delaying our move in timeline. Liked how fast the close was and how responsive the builder was in addressing the cosmetic issues.

4.9
Verified Homeowner
Waxahachie, TX, on Sep 15, 2023

Great team and very helpful

5.0
Verified Homeowner
Waxahachie, TX, on Aug 15, 2023

Trophy need to change some contractors or train them to do clean job so you don't have to spend more on repairs, But the Builders rep was Awesome "[name removed]"

4.5
Verified Homeowner
Waxahachie, TX, on Jul 03, 2023

Things requested on final walk through not done. Carpet and floors still covered in paint. Dirty showers and appliances.

4.4
Verified Homeowner
Waxahachie, TX, on Jun 26, 2023

Both builder and sales rep were very friendly and responsive. Neither found our requests or questions to much, unwarranted and very helpful and polite when answering.

4.1
Verified Homeowner
Waxahachie, TX, on Jun 08, 2023

My lights are dying 1 by 1 (total of 6 now). I haven't been in the home for month. The attic door keeps falling. A guy came out to fix it last week, but I noticed it down yesterday when I went upstairs. For the record, I firmly shut it every time.

4.2
Verified Homeowner
Waxahachie, TX, on May 30, 2023

Communication was effective and they addressed all our concerns/ working on addressing them.

4.4
Verified Homeowner
Waxahachie, TX, on Apr 24, 2023

The experience was smooth and I learned a lot.

4.2
Verified Homeowner
Waxahachie, TX, on Apr 24, 2023

The Trophy team made my first-time home-buying experience so easy! I really appreciate everything they did for me: they were great communicators and really made the process as easy as possible.

5.0
Verified Homeowner
Waxahachie, TX, on Mar 17, 2023

DISLIKE-THE PROCESS WITH THE UNDERWRITER AND ALL THE PAPERWORK THAT WAS REQUIRED. LIKE- THE PROCESS TO GET IN THE HOME WAS VERY SHORT

5.0
Verified Homeowner
Waxahachie, TX, on Jan 23, 2023

Many, many small BS problems! [name removed] has busted his ass for us to try and fix all the 'shit' that the previous Contractor left!!! Mostly small, never ending, unprofessionaly, half ass done??? NO! I would not recommend anyone to purchase a Trophy [name removed]! Wish I didn't...

3.9
Verified Homeowner
Waxahachie, TX, on Nov 04, 2022

The house was NOT completed when we moved in.

3.5
Verified Homeowner
Waxahachie, TX, on Aug 17, 2022

Having being charged a fee for an extra day because of funds supposedly not received Intime. The bank had let us know they funds were disbursed timely despite Trophy telling us they hadn't received it. We never had a say even when closing kept being pushed we felt that extra fee put a dent in our whole experience.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Waxahachie, TX, on Dec 11, 2023

The process went well.

4.6
Verified Homeowner
Waxahachie, TX, on Dec 03, 2023

A few cosmetic touch ups, besides that nothing!

5.0
Verified Homeowner
Waxahachie, TX, on Oct 26, 2023

Our sales representative [name removed] was amazing. She went above and beyond. [name removed] on the Builders end was amazing as well. He listened and took care of us.

5.0
Verified Homeowner
Waxahachie, TX, on Oct 18, 2023

[name removed] was with us every step of the way. [name removed] was so incredibly thorough and informative, we felt complete ease knowing we were being taken care of by amazing people!

5.0
Verified Homeowner
Waxahachie, TX, on Oct 04, 2023

Disliked the outdated selection sheet which led to us ordering wrong material and delaying our move in timeline. Liked how fast the close was and how responsive the builder was in addressing the cosmetic issues.

4.9
Verified Homeowner
Waxahachie, TX, on Sep 15, 2023

Great team and very helpful

5.0
Verified Homeowner
Waxahachie, TX, on Aug 15, 2023

Trophy need to change some contractors or train them to do clean job so you don't have to spend more on repairs, But the Builders rep was Awesome "[name removed]"

4.5
Verified Homeowner
Waxahachie, TX, on Jul 03, 2023

Things requested on final walk through not done. Carpet and floors still covered in paint. Dirty showers and appliances.

4.4
Verified Homeowner
Waxahachie, TX, on Jun 26, 2023

Both builder and sales rep were very friendly and responsive. Neither found our requests or questions to much, unwarranted and very helpful and polite when answering.

4.1
Verified Homeowner
Waxahachie, TX, on Jun 08, 2023

My lights are dying 1 by 1 (total of 6 now). I haven't been in the home for month. The attic door keeps falling. A guy came out to fix it last week, but I noticed it down yesterday when I went upstairs. For the record, I firmly shut it every time.

4.2
Verified Homeowner
Waxahachie, TX, on May 30, 2023

Communication was effective and they addressed all our concerns/ working on addressing them.

4.4
Verified Homeowner
Waxahachie, TX, on Apr 24, 2023

The experience was smooth and I learned a lot.

4.2
Verified Homeowner
Waxahachie, TX, on Apr 24, 2023

The Trophy team made my first-time home-buying experience so easy! I really appreciate everything they did for me: they were great communicators and really made the process as easy as possible.

5.0
Verified Homeowner
Waxahachie, TX, on Mar 17, 2023

DISLIKE-THE PROCESS WITH THE UNDERWRITER AND ALL THE PAPERWORK THAT WAS REQUIRED. LIKE- THE PROCESS TO GET IN THE HOME WAS VERY SHORT

5.0
Verified Homeowner
Waxahachie, TX, on Jan 23, 2023

Many, many small BS problems! [name removed] has busted his ass for us to try and fix all the 'shit' that the previous Contractor left!!! Mostly small, never ending, unprofessionaly, half ass done??? NO! I would not recommend anyone to purchase a Trophy [name removed]! Wish I didn't...

3.9
Verified Homeowner
Waxahachie, TX, on Nov 04, 2022

The house was NOT completed when we moved in.

3.5
Verified Homeowner
Waxahachie, TX, on Aug 17, 2022

Having being charged a fee for an extra day because of funds supposedly not received Intime. The bank had let us know they funds were disbursed timely despite Trophy telling us they hadn't received it. We never had a say even when closing kept being pushed we felt that extra fee put a dent in our whole experience.

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Waxahachie, on Jul 06, 2023

Still waiting for little things like the door knob which was addressed in February.

2.4
Verified Homeowner
Waxahachie, on Jun 01, 2023

CHANGE WARRANTY REP TOO OFTEN. SLOW RESPONSE TO REQUEST. WAITING OVER 4 MONTHS FOR TICKET COMPLETION.

1.3
Verified Homeowner
Waxahachie, on Apr 17, 2023

They don't seem to be able or want to fix anything. Multiple service request have been submitted and we still have some outstanding service request that have not been completed.

2.2
Verified Homeowner
Waxahachie, on Jan 28, 2023

The bathroom cabinet are not properly done. They started falling apart few days we moved in. When I requested for repair via warranty they said they do not cover it. Secondly the material they use in construction are cheap. Just few days to moving in to our house, we found several window screen damaged. Also the electrical out for all of the bathroom uses only one RFI (reset). Now this RFI has not been working for the past 3 months. We actually have been using extension cord to get power into the bathrooms. This is hazardous and doesn’t make sense for the price we paid for this house. When I generate a warranty for any issues, it’s takes weeks before i can get a reply back. I am not satisfied with the house and I will not recommend anyone to buy for Trophy signature home because they don’t big quality. They use cheap materials to build and low quality construction.

0.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Waxahachie, on Dec 27, 2023

Our initial experience was poor. The house was not properly inspected and cleaned prior to closing. In the beginning, communication and follow through with repair services was inadequate. Once new personnel ([name removed])took charge of our warranty services our experience improved; complaints were handled in a timely and professional manner.

4.0
Verified Homeowner
Waxahachie, on Jul 08, 2023

I do not like the fact that the driveway is shaped in such a way that makes parking in the two car garage difficult. Why do some houses have straight driveways and others are curved/slanted. It is neither stylish nor effective. Quotes to redo the driveway runs into thousands of dollars, and that is an unfair cost to have owners bear when it could have been taken care of at the construction stage. Also, the stairway landing facing the living room is blocked by sheetrock while the other facing the entryway is rail. Does not make much sense. Contemporary styles of builders such as Trophy have rail throughout. Also, there are just some things in the [name removed] plan that just don't make sense. Why is there no powder room/half bath? Why is the guest bedroom so close to the master bedroom when it could have been conveniently place close to the entrance downstairs like the Mercury. Why is there two pantries when one is already large enough. I feel the space was not efficiently utilised. To add, we were made to understand that there was going to be a fountain created at the space overlooking the backyard of my property. At the time of purchase, there was a large sign placed "Community Pond". This was one of the selling points for us as we were under the impression we we would have a pond. Only for it to be changed to "Green Areas". We are now living in fear of snakes and other creeping things that may breed in the so called Green Areas, and find their way unto our property. TROPHY, please do something about this!!!!

2.7
Verified Homeowner
Waxahachie, on Jul 05, 2023

The materials used in building are too cheap. They didn't use quality materials.

2.4
Verified Homeowner