Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,494 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Dec 23, 2025

The entire process was seamless. Made purchasing a first home easy

5.0
Verified Homeowner
Waxahachie, TX, on Dec 23, 2025

The entire staff was friendly and very helpful. From Ms. [name removed] to Mr. [name removed], everyone was always willing to answer any questions and provide support throughout the process.

5.0
Verified Homeowner
Waxahachie, TX, on Dec 23, 2025

The builder [name removed] has gone out of his way to make sure any issue is taken care of quickly and to our satisfaction

4.9
Verified Homeowner
Lavon, TX, on Dec 23, 2025

Everything was phenomenal

5.0
Verified Homeowner
Elgin, TX, on Dec 23, 2025

Very Attentive. Feels like home

5.0
Verified Homeowner
Lavon, TX, on Dec 23, 2025

Great work from everyone, especially erick and his team. He followed up with me after closing and always made sure we were good.

5.0
Verified Homeowner
Waxahachie, TX, on Dec 22, 2025

They are giving me a hard time with covering up the hole that they created in my front yard.

4.4
Verified Homeowner
Lavon, TX, on Dec 22, 2025

Easy contact to builder

5.0
Verified Homeowner
Fort Worth, TX, on Dec 22, 2025

Had some troubles getting in touch with sales rep outside of texting, had to have some major demo and replacement tile work done before move in so we had to clean more after the cleaners had left, but overall not bad

4.0
Verified Homeowner
Waxahachie, TX, on Dec 22, 2025

quick and good service

5.0
Verified Homeowner
Seagoville, TX, on Dec 21, 2025

I was satisfied with everything it was a great and easy process.

5.0
Verified Homeowner
Lavon, TX, on Dec 21, 2025

Meeting with [name removed] truly put me at ease as a new homebuyer. He took the time to explain everything clearly and reassured me that he—and the entire Trophy team—would do everything possible to make sure I had nothing to worry about with my home. I’m incredibly thankful for how much he helped me learn and understand throughout the process. Highly recommend!

5.0
Verified Homeowner
Waxahachie, TX, on Dec 20, 2025

We love our home and the buying process was very easy. Recently we have noticed a lot of cracks within the kitchen, between the cabinets and walls, and the closet shelves.

5.0
Verified Homeowner
Seagoville, TX, on Dec 20, 2025

My Builder was always easy to reach and very responsive

5.0
Verified Homeowner
Lavon, TX, on Dec 20, 2025

Buying a home with Trophy Signature Homes has been a great experience overall. Like any new build, there were a few minor issues, but what truly stood out to me was the exceptional warranty support. [name removed], who has been working with me on the resolutions, has been absolutely outstanding. His responsiveness is impressive — he gets back to me quickly every time — and he consistently provides the highest level of support and guidance. His professionalism, attention to detail, and willingness to go the extra mile made the entire process smooth and stress-free. I genuinely appreciate the dedication and customer service from [name removed] and the Trophy Signature Homes team.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Dec 20, 2025

Dislike - the quality of the build and some of the products used and workmanship of the builder team/contractors. Some work is very poorly executed and would have been easier to do it right he first time with good works and products I've owned 6 homes in the past and not one of them had to have redoes of workmanship like this home. Like very much - [name removed] with Warranty as he does work very hard to make right the poor original work. We still have serval tickets open and hope to see all completed as I trust [name removed] will make happen. I apricate having [name removed] on Warranty management for us.

5.0
Verified Homeowner
McKinney, TX, on Dec 19, 2025

I liked pretty much everything. There are a few things I wish I would have paid more attention to before purchasing the home, but they are fairly minor, I.e outlets in the kitchen.

4.9
Verified Homeowner
Forney, TX, on Dec 19, 2025

Quick response.

5.0
Verified Homeowner
Seagoville, TX, on Dec 19, 2025

Nothing as of now

4.1
Verified Homeowner
Seagoville, TX, on Dec 19, 2025

Things begin to break down 5 months in.

1.2
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less