Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,060 Homeowner Reviews Completed Sep 2023 - Mar 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on Mar 20, 2025

Trophy’s rep [name removed] has helped us numerous times in the past in a quick and professional manner.

4.6
Verified Homeowner
McKinney, TX, on Mar 20, 2025

Overall process was smooth..

5.0
Verified Homeowner
Waxahachie, TX, on Mar 20, 2025

No complaints at all. All the team members involved in this community were extremely helpful.

5.0
Verified Homeowner
Fort Worth, TX, on Mar 19, 2025

Trophy signature homes offer ma the warranty for any issues that the property might have.

4.4
Verified Homeowner
Princeton, TX, on Mar 19, 2025

[name removed] is a great warranty manager and easy to work with and she always on the top of everything

4.2
Verified Homeowner
Princeton, TX, on Mar 18, 2025

[name removed] was amazing. He came and made small things right. He made us feel like he REALLY cared. We were certainly taken care of

5.0
Verified Homeowner
McKinney, TX, on Mar 18, 2025

I got a house I was looking for. Was not told about losing the open area behind my backyard to a pile of mud 10’ high. Was informed that it is agricultural land.

4.6
Verified Homeowner
Fort Worth, TX, on Mar 18, 2025

Everything was smooth. Communication was top notch as well. Both the sales office ([name removed] and [name removed]) were awesome and helpful. [name removed] was phenomenal as well. Always there to answer questions and giving helpful information when needed.

5.0
Verified Homeowner
Fort Worth, TX, on Mar 17, 2025

It took long

4.4
Verified Homeowner
McKinney, TX, on Mar 17, 2025

[Translated from ES] I have not had warranty service yet.

4.9
Verified Homeowner
Princeton, TX, on Mar 17, 2025

[Translated from ES] Customer service, the help they provide

5.0
Verified Homeowner
McKinney, TX, on Mar 15, 2025

The finish of the construction is rushed

3.8
Verified Homeowner
Princeton, TX, on Mar 12, 2025

They were able to give me extra incentives helping toward closing. Very nice and responsive [name removed] has been readily to assist

5.0
Verified Homeowner
Lavon, TX, on Mar 12, 2025

Overall process was simple and smooth with no major problems

4.8
Verified Homeowner
Red Oak, TX, on Mar 12, 2025

The willingness to help matter the issue.

5.0
Verified Homeowner
Lavon, TX, on Mar 12, 2025

[name removed] was so kind to answer all of our questions and allow us to come and look at the house many times before closing. The builder, [name removed], took the time to also answer all of our questions during the walkthroughs. He was very personable and we could tell that he felt personally invested in our satisfaction with the home. His pride and integrity in his work was evident.

4.6
Verified Homeowner
Forney, TX, on Mar 11, 2025

They aren't the best at following up or keeping up with new home buyers for warranty request, but [name removed] seems to be very good with responding.

4.1
Verified Homeowner
McKinney, TX, on Mar 10, 2025

Sales Person [name removed] was very professional and she did everything to ensure I am well taken care off.

5.0
Verified Homeowner
Lavon, TX, on Mar 10, 2025

Kept me informed and kept to the schedule.

4.8
Verified Homeowner
McKinney, TX, on Mar 10, 2025

For [name removed], I wanted to take a moment to express my heartfelt appreciation for [name removed] for hard work and dedication throughout my home-buying journey. Her expertise, patience, and commitment made the entire process so much easier and enjoyable. From answering my countless questions to guiding me through every step, your support was invaluable. I truly appreciate the time you took to understand my needs and find the perfect home for my family. For [name removed], Also like to Thank you [name removed] for going above and beyond to ensure everything went smoothly. Your professionalism and kindness made a lasting impression, and I’m incredibly grateful for all you’ve done.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less