Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,200 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Jul 13, 2025

All processes was good

3.8
Verified Homeowner
Greenville, TX, on Jul 13, 2025

Notified HOA months ago about neighboring home not mowing along lot line adjacent to mine. E mailed and called months ago. Still nothing done.

4.3
Verified Homeowner
Greenville, TX, on Jul 13, 2025

So far the quality of the home is great and seems better than the meritage homes, especially when you look at the roof and type of shingles they used. Much better quality than 3 tab. My warranty manager [name removed] is very communicative and ensures all my questions are answered.

5.0
Verified Homeowner
Lavon, TX, on Jul 13, 2025

[name removed] and [name removed] made the entire experience awesome. [name removed]’s patience was key to this purchase

5.0
Verified Homeowner
Greenville, TX, on Jul 13, 2025

I liked the incentives available to the buyer and the willingness of the seller to work with me throughout the process.

4.2
Verified Homeowner
Princeton, TX, on Jul 11, 2025

I can’t think of something I disliked about the experience

4.8
Verified Homeowner
Princeton, TX, on Jul 11, 2025

[name removed]! This girl took care of us from the start until the end. We were choosing Beazer Homes but talking her, we gained lots of confidence in moving forward with Trophy. Her support was strong throughout the process.

5.0
Verified Homeowner
Crowley, TX, on Jul 09, 2025

I love the customer service and attention to detail.

5.0
Verified Homeowner
Elgin, TX, on Jul 09, 2025

What I liked most about my experience with Trophy Signature Homes was the modern design, energy-efficient features, and transparent pricing. The home came with many included upgrades that other builders typically charge extra for, which made the process feel more straightforward and valuable. What I liked least was the communication during certain stages of the build. At times, I felt updates could have been more timely or detailed, especially around closing and final walkthrough scheduling. However, the team was responsive when I followed up directly. Overall, the experience was positive, and I appreciated the quality and features delivered.

5.0
Verified Homeowner
Waxahachie, TX, on Jul 09, 2025

Happy with my home

5.0
Verified Homeowner
Lago Vista, TX, on Jul 09, 2025

Everyone was friendly and professional. [name removed] has helped me many times and always made me feel like a valued customer.

5.0
Verified Homeowner
Lavon, TX, on Jul 08, 2025

The ease of the process using the app and the helpfulness of everyone involved.

5.0
Verified Homeowner
McKinney, TX, on Jul 07, 2025

I love working with [name removed], community sales manager and his preferred Lender, as well as his Project Manager, [name removed]. I received exceptional support, customer care, and great communication. I have purchased and sold three previous homes in my lifestyle two in Chicago and the last in Arizona; this is my first new build. I am blessed and grateful to my realtor and to [name removed] for their professionalism, diligence, support, and care.

5.0
Verified Homeowner
Lavon, TX, on Jul 07, 2025

Thanks, [name removed], for answering all my questions and helping me get settled in my new home

4.9
Verified Homeowner
Fort Worth, TX, on Jul 07, 2025

Everyone was great, overall amazing experience

5.0
Verified Homeowner
FARMERSVILLE, TX, on Jul 07, 2025

The back and forth from the lender but that had nothing to do with you guys.

5.0
Verified Homeowner
Princeton, TX, on Jul 06, 2025

It was a great experience. The warranty is great and they certainly follow through. [name removed] has been most helpful.

5.0
Verified Homeowner
Waxahachie, TX, on Jul 06, 2025

Everything was professional and pleasant from beginning to end.

5.0
Verified Homeowner
Princeton, TX, on Jul 04, 2025

I enjoyed the customer service and expedited help when needed.

5.0
Verified Homeowner
Lavon, TX, on Jul 02, 2025

Excellent experience working with [name removed], the salesperson, and [name removed], the Warranty manager. Till this moment, there is nothing to dislike about TSH.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less