Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,100 Homeowner Reviews Completed Nov 2023 - May 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on May 13, 2025

We like the experience. It’s fast process.

5.0
Verified Homeowner
McKinney, TX, on May 13, 2025

Very thorough experience! I felt taken care of through every step of the way.

5.0
Verified Homeowner
Lavon, TX, on May 12, 2025

Selection of some components and colors was not a positive experience. At inspection, closing, and after sales support by [name removed] has been amazing. [name removed] is professional and really cares about his customers, would rate him personally an 11 if possible.

5.0
Verified Homeowner
McKinney, TX, on May 12, 2025

nothing

5.0
Verified Homeowner
Crowley, TX, on May 12, 2025

Everything was truly seamless!!! [name removed] and [name removed] made the whole process so efficient, especially with us being first time homebuyers.

5.0
Verified Homeowner
FARMERSVILLE, TX, on May 12, 2025

Quick response and very helpful. On the other hand, still not fix my issue.

4.5
Verified Homeowner
Fort Worth, TX, on May 09, 2025

I like any issues have been addressed in a timely manner.

4.5
Verified Homeowner
McKinney, TX, on May 08, 2025

[name removed] continually went above and beyond project managing open ticket items. He mad the overcoming hurdles - easy. And overall we would’ve had a much less positive experience had it not been for [name removed]’s expertise and due diligence.

5.0
Verified Homeowner
Fort Worth, TX, on May 08, 2025

The breeze of everything on y’all’s end. Our only hiccup was the lender. They were horrible at not calling back/answering. We asked several times to please contact the realtor if you need something but they kept calling me.

5.0
Verified Homeowner
McKinney, TX, on May 07, 2025

How smooth the process was and helpful the people who work for trophy were.

5.0
Verified Homeowner
FARMERSVILLE, TX, on May 07, 2025

You recruit your people very well because they absolutely looove what they do! We met [name removed] on our first visit and goooshh we were so blown away by her hospitality! So genuine and really listens to what you’re looking for in a home. She took her time to take us to EVERY home we wanted to see and more she recommended and she did all of this without showing any exasperation. I could say more, but I’ll end here. In short [name removed] was amazing. And then even after closing when we came to pick up our keys, the new gentleman, I think his name is [name removed] came and spoke to us while [name removed] finished off with a customer. He congratulated us and took his time with us. In most cases if he knew we already bought and would not benefit him in any way he could have just gone back to his office!!! You have an amazing sales team!!! The purchase experience was pretty smooth and we were well updated right through.

5.0
Verified Homeowner
Lavon, TX, on May 06, 2025

Perfect experience

4.7
Verified Homeowner
McKinney, TX, on May 05, 2025

Acknowledgement of service requests which are raised under warranty.

4.9
Verified Homeowner
Waxahachie, TX, on May 05, 2025

There was open and constant communication from the moment we put down our earnest money all the through close and even after.

4.9
Verified Homeowner
McKinney, TX, on May 05, 2025

One of the best parts of our purchase experience was working with our construction manager [name removed]. He has been phenomenal, knowledgeable, responsive, and genuinely committed to making sure everything was/is done right. His attention to detail and willingness to answer all of our questions made the entire process smoother and much less stressful. We truly appreciated having someone like [name removed] to guide us through the journey of home ownership.

5.0
Verified Homeowner
McKinney, TX, on May 05, 2025

Everyone got back to me quickly with the information I requested. The two warranty questions I've put in were either fixed within 24 hours or I was informed of the fix.

4.5
Verified Homeowner
Seagoville, TX, on May 05, 2025

Nothing everything was great

5.0
Verified Homeowner
Princeton, TX, on May 04, 2025

That there were no decisions we could make to alter the home, even superficially, before closing.

5.0
Verified Homeowner
Lavon, TX, on May 01, 2025

Easy to work with and responsive.

4.9
Verified Homeowner
Seagoville, TX, on May 01, 2025

The site manager [name removed] is awesome. He ensured that he listened to the issues that is had and helped resolve them

4.4
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less