Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,331 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Nov 05, 2025

All went well

5.0
Verified Homeowner
Fort Worth, TX, on Nov 05, 2025

I love everything about trophy signature home

5.0
Verified Homeowner
Lavon, TX, on Nov 05, 2025

Had a great experience with Trophy Signature Homes.

5.0
Verified Homeowner
Lavon, TX, on Nov 04, 2025

As first time home buyers we were met with [name removed]'s patience and understanding for months. When we found the home we fell in love with we ran into the preferred lending company. [name removed] with green brick was inconsistent and extremely unhelpful. Our realtors checked in with him multiple times stating that if he needed any assistance to explain the process to us in "simple" terms as new home buyers they would love to help. They got the response of "I've been doing this for years". However, [name removed] rarely ever answered our questions or made us feel secure with the entire process. Countless times we were given a DocUSign email and told to sign usually with less than 24 hours notice or 24-48 stating that it needed to be done end of day knowing my husband is a fireman. We felt very unsure and alone during this time. Constantly told to "just sign and our questions will be changed and finalized in later documents". [name removed] consistently demonstrated lack of efforts or support for us. We even got told to sign documents that we never received and followed by "Oh, well I will get it sent out after I am home from vacation". Unfortunately, our hesitations and issues with [name removed] followed us all the way to the closing table when we had to make a phone call to him due to changed dollar amounts on our mortgage from what was signed 3 days prior. All I expected was to have someone care about expanding my knowledge in such big life decisions and we received the exact opposite. [name removed] was and is nothing short of amazing! He stated that he did not want us thinking about our home at the closing table and all the changes it may have needed and he certainly lived up to that! We were met with patience, kindness, and understanding just as we had with [name removed] from the beginning. From our first walk through, final walk, and 30 day check in he has never left us with any questions or concerns with our home or who to reach out to next. [name removed] and [name removed] are truly such a blessing for new home buyers and a solid reason to choose Trophy Homes!

4.6
Verified Homeowner
FARMERSVILLE, TX, on Nov 03, 2025

The way the Heating and cooling system is set up. Ac mode it gets really cold upstairs and heat mode extremely hot upstairs.

5.0
Verified Homeowner
McKinney, TX, on Nov 03, 2025

Fast closing

5.0
Verified Homeowner
McKinney, TX, on Nov 03, 2025

Quick. Easy, proper communication throughout the process.

5.0
Verified Homeowner
Lavon, TX, on Nov 03, 2025

Our experience from beginning to end was amazing. We worked with sales agent [name removed] and builder [name removed] and they were amazing. Any questions or concerns we had were addressed immediately and they went above and beyond to have us in our new home in less than a month! 10/10 Recommend Trophy Signature.

5.0
Verified Homeowner
Crowley, TX, on Nov 02, 2025

The attentiveness of the site manager was great

4.8
Verified Homeowner
Celina, TX, on Nov 01, 2025

Overall the whole process was smooth and well organized. [name removed] was really amazing to work with — very helpful, kind and always willing to go the extra mile. He’s one of a kind and made the closing part so much easier. [name removed], the construction manager, was also great and supported us well during sign-off and the first 30 days of warranty. So far things in the home have been good, and whenever small issues came up the warranty team took care of them (even if it took a bit of time). I really appreciate all the effort from the sales, construction and warranty teams for making this a good experience.

4.8
Verified Homeowner
Fort Worth, TX, on Oct 31, 2025

The builder, [name removed], has been great with explaining the details of my new home and has been there to answer every question I have had. [name removed], on the sales team, was wonderful during the home buying process. [name removed], warranty organizer , helped get my warranty claims processed and minor issues resolved.

5.0
Verified Homeowner
Princeton, TX, on Oct 31, 2025

Everyone was helpful and took the time to answer my questions as a first time homeowner.

5.0
Verified Homeowner
Waxahachie, TX, on Oct 31, 2025

It was a pleasure working with all of the many people connected to the purchase of my SECOND TROPHY HOME! From the agent who sold showed and sold the home to the builder and then the [name removed] Company used...fast ,efficient, timely and ALWAYS able to immediately handle any concerns or questions I had.

5.0
Verified Homeowner
Lavon, TX, on Oct 31, 2025

Nice floorplans, nice salespeople and easy buying process

4.8
Verified Homeowner
Fort Worth, TX, on Oct 31, 2025

I appreciated our builder taking care of the items that were brought up during the inspection and orientation meeting. [name removed] has been great to work with and I would recommend him to my friends or new buyers.

5.0
Verified Homeowner
McKinney, TX, on Oct 30, 2025

My experienced with my salesperson [name removed] was extraordinary, he was available not just lead of sales, he was the project manager. It was a seamless process from escrow to close. Trophy Signature Homes have high end quality products, insulations, and guarantee what they sell. We absolutely love our home.

5.0
Verified Homeowner
Forney, TX, on Oct 30, 2025

The overall design, layout, and quality of finishes met my expectations. The communication during construction was generally clear, and the closing process went smoothly.

4.9
Verified Homeowner
Princeton, TX, on Oct 29, 2025

The warranty process was very easy.

4.4
Verified Homeowner
Seagoville, TX, on Oct 29, 2025

I really enjoyed the whole experience [name removed] made sure we were well taken care of. [name removed] was there to answer any questions or concerns we had. The builder [name removed] was so informative and took his time to explain everything to us, and to make sure we were satisfied.

5.0
Verified Homeowner
Forney, TX, on Oct 29, 2025

Timely closing, organized and good communication

4.9
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less