Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,382 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

FARMERSVILLE, TX, on Oct 16, 2025

[Translated from ES] They are responsible

4.3
Verified Homeowner
Fort Worth, TX, on Oct 16, 2025

very beautiful community. Trophy Signature Homes was very responsive when I raised issues that needed to be addressed covered under my warranty.

4.9
Verified Homeowner
Celina, TX, on Oct 16, 2025

It was excellent experience, all positive. The sales agent [name removed], building manager [name removed] are very friendly, responsive, willing to help in every step.

5.0
Verified Homeowner
Seagoville, TX, on Oct 16, 2025

Easy, efficient process

4.5
Verified Homeowner
McKinney, TX, on Oct 14, 2025

Everything was great! Both [name removed] and JC were extremely helpful and knowledgeable. They made me feel comfortable and confident throughout the entire process of purchasing my first home. Hands down the best experience I’ve had compared to all the other properties I viewed!

4.9
Verified Homeowner
Princeton, TX, on Oct 14, 2025

Very Professional to work with and accomodating. Trophy signature prioritizes family/individual satisfaction, comfort and state of the art design thus these are the wonderful people to trust. Thank you very much.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Oct 13, 2025

Our buying experience with Trophy Homes was very satisfying thanks to the previous customer service manager [name removed]. She was very generous and patient with our questions and showing various properties before we finalized on one.

4.2
Verified Homeowner
Lavon, TX, on Oct 13, 2025

The builder [name removed] was easy to work with and listened to our concerns.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Oct 12, 2025

Trophy homes have beautiful spacious homes and we love the home that we chose. I loved having a walk-through giving me all the information about my new home when I bought it. I also have been very satisfied with the quality of the home. There have been a couple of warranty issues, and Trophy Homes made it easy and quickly resolved those issues completely. I've been very impressed with everything about Trophy Homes.

5.0
Verified Homeowner
Lavon, TX, on Oct 12, 2025

I’m very happy with the customer service and commitment from Trophy Signature Homes. I reported a couple of issues with my new home, and [name removed] reached out the very next business day. He listened carefully to my concerns, scheduled an appointment based on our availability, and made sure everything was addressed and fixed on time. His professionalism and dedication made the whole process stress-free. Thank you, [name removed], for your excellent service and commitment!

5.0
Verified Homeowner
McKinney, TX, on Oct 12, 2025

Quick responses and overall quality of the build

5.0
Verified Homeowner
McKinney, TX, on Oct 10, 2025

Attention is quick

5.0
Verified Homeowner
FARMERSVILLE, TX, on Oct 10, 2025

I've liked all my warranty managers - [name removed] and [name removed]. I also really liked my builder [name removed]. I've had a little less luck with some of the crews. However, the most recent gentleman that came to fix exterior touch-ups was very thorough. [name removed] is still trying to escalate some issues I have on the flooring. I put a ticket in several months ago and [name removed] and the flooring engineer came. He said that my issues did not meet their threshold of providing a fix. Since then, the flooring has gotten worse in the kitchen, which I showed to [name removed]. I also didn't like that I couldn't get the damaged siding fixed under warranty, I will have to pay for it out of my pocket.

4.6
Verified Homeowner
Princeton, TX, on Oct 10, 2025

They responded to my concerns promptly and made their best to resolve it.

4.7
Verified Homeowner
Lavon, TX, on Oct 10, 2025

[name removed] our builder was very thorough in answering all of our questions, he was always available. And [name removed] was too dealing with our warranty work. Highly recommend Trophy homes to anyone looking to buy a new house

5.0
Verified Homeowner
Princeton, TX, on Oct 10, 2025

Working with [name removed] in the Sales office was great. She answered all of our questions in a timely manner. She made the buying process easy for us.

4.6
Verified Homeowner
Seagoville, TX, on Oct 09, 2025

Communication

4.9
Verified Homeowner
Elgin, TX, on Oct 08, 2025

1. Personal attention and service that I received from the Property Manager, [name removed] 2. Financial assistance that was provided by [name removed] (CMG Home Finance) 3. Quality of the home, and the responsiveness of the onsite Project Manager, [name removed] to any issues I've brought up

5.0
Verified Homeowner
Elgin, TX, on Oct 07, 2025

Staff was personable and made home buying easy

4.5
Verified Homeowner
Forney, TX, on Oct 07, 2025

[name removed] responded to our concerns quickly and professionally. He came to our home, inspected the issues, and addressed them right away. [name removed] also took the time to show us the proper way to maintain our air conditioner, including how to replace the filter and helpful tips to keep it running smoothly. He pointed out the correct circuit breaker switches for the floodlight and doorbell, which was very helpful. During the closing walkthrough, [name removed] patiently explained everything — from changing the air filter and preventing bathroom mold, to adjusting the weather strip on the back door. He also advised us to keep the air conditioning running to help prevent mold and other issues. [name removed] clearly explained how to operate the sprinkler system as well. Most importantly, he was very approachable, friendly, and knowledgeable — it felt like we’d known him for a long time.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less