Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

2,949 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on Jan 19, 2025

We chose our home because it was advertised online as having upgraded appliances ( gas stove top and convection oven and fireplace ). Our home.did come with the stove top and fireplace but not the convection oven. We caught this oversight before we closed on the home (12/4/24) and was acknowledged by the Construction Manager that it was advertised with a convection oven. The construction manager put in a request to have the issue addressed. We reached out several times to see if there was a resolution yet but as of today 1/19/25 have heard nothing back about this issue. The upgraded appliances were a major factor in purchasing the house we got and we would like to have what was advertised or have something else offered in place of the oven either monatary or some other appliance such as a new fridge of equal value of a convection oven.We did appreciate the way some minor issues that were found were addressed by [name removed] our construction manager and were dealt with in a timely manner. [name removed] has been very helpful in answering questions and helping us navigate the process of getting a new home. [name removed] our salesperson was awsome during the whole process keeping us updated during the whole home buying process.

4.9
Verified Homeowner
Fort Worth, TX, on Jan 18, 2025

Made it easy for me to purchase while I was deployed fast and very knowledgeable

5.0
Verified Homeowner
McKinney, TX, on Jan 18, 2025

Everything was perfect, but only the patio should have cover.

4.9
Verified Homeowner
Forney, TX, on Jan 18, 2025

Our walls are already chipping. The flooring is uneven upstairs in our little girl’s bedroom. I like the open flooring downstairs and over all layout.

4.4
Verified Homeowner
Lavon, TX, on Jan 17, 2025

The design of the house, the distribution, the commitment

4.9
Verified Homeowner
Fort Worth, TX, on Jan 17, 2025

We have been in our home for 3 months and it was agreed that they would redo caulking around three of our toilets. Their latest excuse is that it is cosmetic. However, this is a flaw that we pointed out when we took possession of the home. We consider this to be unprofessional and is categorized as “poor service”. How can a preexisting issue be passed off as cosmetic? Egregiously disappointing to say the least! We are requesting for the agreement to be honored.

1.6
Verified Homeowner
Fort Worth, TX, on Jan 17, 2025

Amazing people

5.0
Verified Homeowner
Seagoville, TX, on Jan 17, 2025

Overall my experience was great we are enjoying our new home and we are looking forward to living there for a very long time.

4.5
Verified Homeowner
McKinney, TX, on Jan 17, 2025

The purchase process was very easy to navigate in all stages. I had one important issue with the preferred lender, which was a huge set back for us. We entered the home purchase process confident that we were going to be approved for FHA loan. In the last week I got a call form the lender informing that due to the type of visa I wouldn't be able to get approved for FHA and should move to conventional (with a high PMI). If they would have checked this in the early stage, I wouldn't have had that headache at the end.

5.0
Verified Homeowner
McKinney, TX, on Jan 16, 2025

Appreciate the project manager providing a great house walk though and the professional and informative sales team.

4.9
Verified Homeowner
Lavon, TX, on Jan 16, 2025

It was very good

5.0
Verified Homeowner
Lavon, TX, on Jan 15, 2025

The entire process has been one big headache. We were lied to about a lot. The newest is the size of the houses being built behind us are not the one stories as promised but large two story homes with windows looking into are house. The warranty department has been the biggest on going hassle. We have had a ticket being tossed around since November of 2024. This is after the first warranty rep was fired. The list of things she compiled was completely ignored and the new rep did his best to dismiss almost all repairs. So far we have had A horrible repair to vinyl plank floor Fixed hole under toilet Replaced glass windows without checking for leaks of fixing window seal. Fixed water leak in the attic. Painted over stain. Gutters replaced One pole replaced in fence wall. Wall started coming apart. Fixed unpainted back door frame.

1.4
Verified Homeowner
Crowley, TX, on Jan 14, 2025

The sales agent, [name removed], was amazing at explaining everything and answering any questions we had. There were good deals that came with the house, ex lower interest rate, fridge, washer, dryer. Dislike is the house loan company we had to use to get the deal. UMH was very disorganized and did not communicate within their team causing us to submit stuff twice to different people when they already had the documents.

5.0
Verified Homeowner
Forney, TX, on Jan 13, 2025

NA. [name removed] is THE BEST.

5.0
Verified Homeowner
Forney, TX, on Jan 13, 2025

Yet to get response in respect of the garage door that is not working very well.

4.2
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Good sizes and quality home. [name removed] has been very helpful before and after move in

5.0
Verified Homeowner
Celina, TX, on Jan 13, 2025

I had an amazing experience working with Trophy Signature Homes. Their team was professional, attentive, and genuinely committed to making the home-buying process seamless. From selecting floor-plan to final walkthroughs, they ensured every detail was addressed and exceeded my expectations. The quality of the build and modern touches truly reflect their dedication to excellence. I highly recommend Trophy Signature Homes for anyone looking for a stress-free and rewarding home-buying journey.

5.0
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Everything was set up to be a very easy process. Our builder was great, easy to get a hold of and explained everything about the house in simple easy to understand terms. Also got all the extra things we needed to close ready by the time they were needed done.

4.9
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

We have some air vent issues in the kitchen near the oven but everything else is ok.

4.9
Verified Homeowner
Lavon, TX, on Jan 13, 2025

Our sales rep ([name removed]) was terrible to work with. I wish I could have changed reps.

4.5
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less