Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,280 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Sep 04, 2025

[name removed] was very helpful through the purchase process. He was willing to help with my needs.

5.0
Verified Homeowner
Waxahachie, TX, on Sep 04, 2025

Working through the initial steps to purchase the home were fast and simple. Once the mortgage company became involved, the paperwork became cumbersome and repetitive. The lack of communication was also frustrating. I spoke to [name removed] about using the online platform to upload documents and for better communication.

4.0
Verified Homeowner
Seagoville, TX, on Sep 04, 2025

My wife and I like the purchase and move-in experience. Explanation and attention to the details of the home from the builders were excellent.

5.0
Verified Homeowner
Celina, TX, on Sep 03, 2025

Sales manager [name removed] assured and communicated well throught the process and the construction manager [name removed] did his best.

4.9
Verified Homeowner
Seagoville, TX, on Sep 03, 2025

It’s great house to live in

5.0
Verified Homeowner
Celina, TX, on Sep 03, 2025

I like the prices of the homes and floor plans. Quality would be much better

4.9
Verified Homeowner
Forney, TX, on Sep 02, 2025

The quick & easy response to any questions that may arise

4.9
Verified Homeowner
McKinney, TX, on Sep 02, 2025

I really appreciate Mr [name removed]'s assistance with everything related to my new home. He did my final walkthrough and I'm really happy with this new purchase.

5.0
Verified Homeowner
Princeton, TX, on Sep 02, 2025

Chelby from the sales office was amazing! Highly recommend going to see her for she answered all of our questions and was super patient with us.

5.0
Verified Homeowner
Lavon, TX, on Sep 02, 2025

I liked the professionality of staff members. Overall I had a great experience.

4.5
Verified Homeowner
McKinney, TX, on Sep 02, 2025

Liked our construction manager [name removed], 10/10. Had a good amount of repairs to do which wasn't ideal, but they have been getting finished.

4.2
Verified Homeowner
FARMERSVILLE, TX, on Sep 02, 2025

We are having issues with our refrigerator. Trophy is trying to get it resolved, but the appliance people are pointing fingers at the electrician and the electrician is pointing fingers at the appliance people. I really believe it is an appliance issue. Cycles on and off when using the "Crushed" ice feature. Otherwise we are satisfied and once this is resolved we will be 100% satisfied.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 01, 2025

There should be tolerance and cooperation for the installation of tornado shelters!

4.8
Verified Homeowner
Fort Worth, TX, on Sep 01, 2025

Overall, our experience with TSH has been great. We love & would recommend working with Ms. [name removed] & Mr. [name removed] (Sales), and Mr. [name removed] (Builder) wholeheartedly. We were very blessed to get to work with them. The purchase & some of the build process was seamless, and we were happy with the experience. That being said (and that it's been a year we purchased our home), we do have some concerns relating to our house (side/yard grading, etc.). We're happy to discuss these concerns with any THS staff, since TSH encourages high scores across all survey aspects. However, we love that THS expresses genuine willingness to discuss them with homeowners to try and make things right. =)

5.0
Verified Homeowner
Waxahachie, TX, on Aug 30, 2025

Nothing

5.0
Verified Homeowner
Lavon, TX, on Aug 29, 2025

1) The friendly approach of [name removed] (the Sales Agent) during the Sales process, her availability to answer questions and the help she provided to expedite the process so that we would be able to close on the scheduled date. 2) The walk-through process: the time that [name removed] (the Developer) took to go around with me and jot down all the items I pointed out to correct; and the fact that they were all done by the date of the final walk-through date was admirable.

5.0
Verified Homeowner
Lavon, TX, on Aug 29, 2025

Our builder [name removed] going through our house interior and exterior with us to go over all the details of home maintenance we needed to know

5.0
Verified Homeowner
Celina, TX, on Aug 29, 2025

I really appreciate [name removed] who has been helping us during the buying process.

5.0
Verified Homeowner
Seagoville, TX, on Aug 28, 2025

My purchase experience was excellent from start to finish. The team communicated clearly, kept me updated throughout the process, and made sure every detail was handled smoothly. I appreciated their professionalism, timely responses, and dedication to making the move in process seamless and stress free. Everything was explained thoroughly, and any questions I had were addressed quickly. Overall, it was a smooth and pleasant experience that exceeded my expectations.

5.0
Verified Homeowner
Waxahachie, TX, on Aug 28, 2025

The quality of how much they helped me.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less