Homebuilder Ratings & Reviews

Trophy Signature Homes Reviews

3,249 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Aug 16, 2025

Working with [name removed] for warranty claims and getting the work performed to my satisfaction was amazing. Thank you for all your time and effort.

4.6
Verified Homeowner
McKinney, TX, on Aug 16, 2025

I would say I'm very thankful that overall my experience was pretty smooth. I was a bit nervous seeing that there are so many negative reviews online about Trophy Signature Homes of the quality of the Homes and the responsiveness of the team. I just hope that Trophy Signature Homes continues be responsive and stand behind their customers needs.

4.9
Verified Homeowner
Princeton, TX, on Aug 15, 2025

I have enjoyed the smooth process from pre- purchase to final purchase. I am also impressed with the fast response to warranty requests. I feel I am treated well as a customer and makes me believe all other customers are too. I’d buy another home from Trophy If the opportunity came.

5.0
Verified Homeowner
Waxahachie, TX, on Aug 15, 2025

My husband and I has had to place several warranty requests We have not lived in our home 6 months yet. I will say most of our requests, has been addressed. But, I just don't feel like I should have to put in claims for repairs in a new home.

3.1
Verified Homeowner
Lavon, TX, on Aug 14, 2025

Everyone was amazing to work with thus far… couple of hiccups with sales office but things worked out.

4.7
Verified Homeowner
Waxahachie, TX, on Aug 14, 2025

During the purchase process the sales rep was extremely helpful and available. Same goes for the CM. But once move in occurred and the 30 day window started to end the sales rep was impossible to reach for a serious issue we were having and day by day the CM was less and less willing to help with issues being experienced.

1.3
Verified Homeowner
McKinney, TX, on Aug 14, 2025

I appreciate [name removed] and [name removed] being so flexible and helpful with the buying process. I like the homie feel of the process and atmosphere. I didn’t appreciate the fact that I was told the “pool” would be ready and it seems like it’s not even [name removed] way complete. That makes it seem a little like false advertisement. The one person I can’t thank enough and appreciate so much more is [name removed]. Towards the end of the purchase and beyond he has been an absolute pleasure and quite frankly Some who made us feel comfortable with this huge purchase.

4.8
Verified Homeowner
Princeton, TX, on Aug 13, 2025

The experience was easier than I thought with Trophy and any concerns I had were immediately addressed before and during the process

5.0
Verified Homeowner
Princeton, TX, on Aug 13, 2025

[name removed] brick mortgage. Use a different mortgage loaner.

5.0
Verified Homeowner
Seagoville, TX, on Aug 12, 2025

The process was seamless

5.0
Verified Homeowner
Fort Worth, TX, on Aug 11, 2025

The purchasing process was smooth and professional.

5.0
Verified Homeowner
Crowley, TX, on Aug 11, 2025

My purchase experience was very satisfactory.

5.0
Verified Homeowner
Waxahachie, TX, on Aug 11, 2025

response to questions/issues was and is timely and professional with results

5.0
Verified Homeowner
McKinney, TX, on Aug 09, 2025

I have been thoroughly enjoying my new home. Builder [name removed] in southridge provided exceptional service during the walk-out process, consistently attentive to our needs and ensuring everything was addressed with care and professionalism.

4.8
Verified Homeowner
Princeton, TX, on Aug 08, 2025

The YouTube videos explaining the process and methods of how Trophy builds gave me great confidence, and when I went to see it in person, I was satisfied to see the work done exactly as shown.

4.5
Verified Homeowner
Fort Worth, TX, on Aug 08, 2025

Anything we ever need, they provide immediate support or answer any questions

5.0
Verified Homeowner
Crowley, TX, on Aug 07, 2025

I will say TSH's preparedness to collaborate with me and my agent transformed the purchase into an unforgettable experience.

5.0
Verified Homeowner
Seagoville, TX, on Aug 07, 2025

Ease of contact and commitment to service was very good.

5.0
Verified Homeowner
Lavon, TX, on Aug 07, 2025

Everyone was great!!! Loved working with [name removed] and [name removed]!!

5.0
Verified Homeowner
Lavon, TX, on Aug 07, 2025

Nothing, [name removed] who sold us the home was amazing. [name removed] did the final QC walk with us and taught me things I never knew as a home owner. [name removed] came out and helped me program my garage door apps and got the tiny things we found over the first year corrected. These folks are awesome representatives of Trophy Homes and all need recognition.

5.0
Verified Homeowner

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less