Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Whitewing Trails 60

48 Homeowner Reviews Completed Oct 2023 - Dec 2024

Trophy Signature Homes << Trophy Signature Homes - Dallas

Overall Satisfaction

4.1
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.3

Construction Experience

4.4

Customer Care Experience

4.3

Home Readiness

4.4

Installation & Workmanship

4.2

Community Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Princeton, on Sep 23, 2024

Taking too long to address the issues mentioned.

4.9
Verified Homeowner
Princeton, TX, on Nov 28, 2024

As a first-time home buyer [name removed] answered all of my questions and even told me things I would have never thought of that gave me confidence and peace of mind. After we settled in he went above and beyond during the first 30 days and clearly looked out for us and made sure we were taken care of. Exceptional experience.

5.0
Verified Homeowner
Princeton, on Jun 14, 2024

The warranty team is quick to respond and have provided good service, so i am happy about it

5.0
Verified Homeowner
Princeton, TX, on Aug 12, 2024

Likes: 1. Home Plans - [name removed] model. 2. Updates from Sales 3. Loan process 4. Closing Dislikes: 1. Orientation 2. Walkthrough/Updates from Construction Manager 3. Cleanliness of the home

3.8
Verified Homeowner
Princeton, on Apr 27, 2024

The people that work for Trophy are fantastic. If there is any tiny problem they fix it in a day.

5.0
Verified Homeowner
Princeton, TX, on Jul 31, 2024

Walk through process was easy and the financing portion was smooth and orderly.

5.0
Verified Homeowner
Princeton, on Feb 02, 2024

[name removed] has provided excellent customer service to us regarding meetings and warranty updates/repairs.

5.0
Verified Homeowner
Princeton, TX, on Jul 29, 2024

I have loved everything about the house, but around our closing time someone had turned off the spriklers valve resulting in the sprinklers to have no water supply. Due to that the tree in our front yard has almost died and most of the lawn dried up.

4.9
Verified Homeowner
Princeton, TX, on Jun 20, 2024

Everybody that works at Throphy that I came across has been extremely professional, friendly, and clear about the process. [name removed], [name removed], [name removed], [name removed], [name removed] are a great asset to your team. And your lender, [name removed] was amazing to work with he was quick to reply, clear, professional and most importantly honest. Closing went smoothly and overall pleased with the process

4.8
Verified Homeowner
Princeton, TX, on Apr 30, 2024

The response from the warranty team was I had to wait 3 months to fix the account went in a room. The sod was done bad there are gaps in the lawn. Everyone tried to wash their hands off. Except for the sales agent. The quality of the rooms doors is bad.

3.4
Verified Homeowner
Princeton, TX, on Apr 25, 2024

Everything went smooth, except for the garage and drive way. They both from my point of view look and feel old. Garage was not flat at most of the places it has holes and bumps and hairline cracks all over the place.

4.8
Verified Homeowner
Princeton, TX, on Apr 05, 2024

Understand every house has some issues. How builder and Trophy fix those issues is yet to be seen. Was asked to submit warranty as they stopped responding after the close. Perhaps their process. It’s a bag of mixed feelings. Some things are good however this one house is not at par with other houses in the same community by builder. Mentioned during final walk however was just talked and managed instead of fixing the exterior issues in the front of house. Bathtub with Nail in pipe on first walk was fixed without removing however that potentially resulted in a hairline crack. Submitted warranty claim for that Website had 25k promo and Fridge however fridge wasn’t provided. [name removed] pushed for that and got it however we just trusted the representative and ended up without getting it. [name removed] didn’t follow fair lending practices. Details in lender review.

3.6
Verified Homeowner
Princeton, TX, on Mar 31, 2024

Closing was fast which I like. No time to answer all my questions, everything was rushed which I dislike. House issues are not properly addressed

3.2
Verified Homeowner
Princeton, TX, on Mar 28, 2024

I was very surprised how transaction went bery smooth. Also contractor and builder were very polite and kind. [name removed] and [name removed] were very helpful and answer all my questions. Overall love the house~

5.0
Verified Homeowner
Princeton, TX, on Feb 29, 2024

I have like design . But one thing I dislike in the bathroom tub is very small.

4.0
Verified Homeowner
Princeton, TX, on Dec 15, 2023

bhome is awful

4.6
Verified Homeowner
Princeton, TX, on Dec 12, 2023

[name removed]! She was the best thing that Trophy provided on the move in experience and walk-through. I bought with Trophy because of [name removed]'s hospitality, the bigger yard, the 3 car garage and the layout of the house. It seemed like a higher quality build than a lot of fast communities popping up.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on Nov 28, 2024

As a first-time home buyer [name removed] answered all of my questions and even told me things I would have never thought of that gave me confidence and peace of mind. After we settled in he went above and beyond during the first 30 days and clearly looked out for us and made sure we were taken care of. Exceptional experience.

5.0
Verified Homeowner
Princeton, TX, on Aug 12, 2024

Likes: 1. Home Plans - [name removed] model. 2. Updates from Sales 3. Loan process 4. Closing Dislikes: 1. Orientation 2. Walkthrough/Updates from Construction Manager 3. Cleanliness of the home

3.8
Verified Homeowner
Princeton, TX, on Jul 31, 2024

Walk through process was easy and the financing portion was smooth and orderly.

5.0
Verified Homeowner
Princeton, TX, on Jul 29, 2024

I have loved everything about the house, but around our closing time someone had turned off the spriklers valve resulting in the sprinklers to have no water supply. Due to that the tree in our front yard has almost died and most of the lawn dried up.

4.9
Verified Homeowner
Princeton, TX, on Jun 20, 2024

Everybody that works at Throphy that I came across has been extremely professional, friendly, and clear about the process. [name removed], [name removed], [name removed], [name removed], [name removed] are a great asset to your team. And your lender, [name removed] was amazing to work with he was quick to reply, clear, professional and most importantly honest. Closing went smoothly and overall pleased with the process

4.8
Verified Homeowner
Princeton, TX, on Apr 30, 2024

The response from the warranty team was I had to wait 3 months to fix the account went in a room. The sod was done bad there are gaps in the lawn. Everyone tried to wash their hands off. Except for the sales agent. The quality of the rooms doors is bad.

3.4
Verified Homeowner
Princeton, TX, on Apr 25, 2024

Everything went smooth, except for the garage and drive way. They both from my point of view look and feel old. Garage was not flat at most of the places it has holes and bumps and hairline cracks all over the place.

4.8
Verified Homeowner
Princeton, TX, on Apr 05, 2024

Understand every house has some issues. How builder and Trophy fix those issues is yet to be seen. Was asked to submit warranty as they stopped responding after the close. Perhaps their process. It’s a bag of mixed feelings. Some things are good however this one house is not at par with other houses in the same community by builder. Mentioned during final walk however was just talked and managed instead of fixing the exterior issues in the front of house. Bathtub with Nail in pipe on first walk was fixed without removing however that potentially resulted in a hairline crack. Submitted warranty claim for that Website had 25k promo and Fridge however fridge wasn’t provided. [name removed] pushed for that and got it however we just trusted the representative and ended up without getting it. [name removed] didn’t follow fair lending practices. Details in lender review.

3.6
Verified Homeowner
Princeton, TX, on Mar 31, 2024

Closing was fast which I like. No time to answer all my questions, everything was rushed which I dislike. House issues are not properly addressed

3.2
Verified Homeowner
Princeton, TX, on Mar 28, 2024

I was very surprised how transaction went bery smooth. Also contractor and builder were very polite and kind. [name removed] and [name removed] were very helpful and answer all my questions. Overall love the house~

5.0
Verified Homeowner
Princeton, TX, on Feb 29, 2024

I have like design . But one thing I dislike in the bathroom tub is very small.

4.0
Verified Homeowner
Princeton, TX, on Dec 15, 2023

bhome is awful

4.6
Verified Homeowner
Princeton, TX, on Dec 12, 2023

[name removed]! She was the best thing that Trophy provided on the move in experience and walk-through. I bought with Trophy because of [name removed]'s hospitality, the bigger yard, the 3 car garage and the layout of the house. It seemed like a higher quality build than a lot of fast communities popping up.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Princeton, on Sep 23, 2024

Taking too long to address the issues mentioned.

4.9
Verified Homeowner
Princeton, on Jun 14, 2024

The warranty team is quick to respond and have provided good service, so i am happy about it

5.0
Verified Homeowner
Princeton, on Apr 27, 2024

The people that work for Trophy are fantastic. If there is any tiny problem they fix it in a day.

5.0
Verified Homeowner
Princeton, on Feb 02, 2024

[name removed] has provided excellent customer service to us regarding meetings and warranty updates/repairs.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet