Homebuilder Ratings & Reviews

Trophy Signature Homes

Trophy Signature Homes - Dallas

3,186 Homeowner Reviews
May 2024 - Nov 2025

Trophy Signature Homes

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Trophy Signature Homes - Dallas Communities Map

 

Community Satisfaction Ratings

Builder Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Trophy Signature Homes - Dallas
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Nov 12, 2025

I highly recommend Trophy Signature Homes. They build beautiful, high-quality homes with modern designs and great attention to detail. The entire process—from purchase to closing—was smooth, and their customer service team was always responsive and professional. I’ve been very happy with my experience and wouldn’t hesitate to choose Trophy Homes again.

5.0
Verified Homeowner
Princeton, TX, on Nov 12, 2025

In buying process we had one of our best experiences with [name removed]. She is so professional, friendly and responsible. Thank you [name removed].

5.0
Verified Homeowner
FARMERSVILLE, TX, on Nov 11, 2025

Great learning experience. "Behold i will do a new thing"

5.0
Verified Homeowner
Lavon, TX, on Nov 11, 2025

I really appreciate the help from [name removed], [name removed] for my home purchase about their professional, top-notch service and willingness to help.

5.0
Verified Homeowner
Lavon, TX, on Nov 10, 2025

It is a high quality build for the price

5.0
Verified Homeowner
Lavon, TX, on Nov 10, 2025

Everyone I worked with was so pleasant and professional. [name removed] was awesome and communicative. CJ still checks in to see if anything is needed. Truly a great experience - I would recommend to my family and friends.

4.9
Verified Homeowner
Lavon, TX, on Nov 09, 2025

I like my house and [name removed] was very helpful if I need any help. My seller agent was very helpful

5.0
Verified Homeowner
Fort Worth, TX, on Nov 08, 2025

I felt that the process was was simple and straight forward, but wish we had more time to place painters tape around the imperfections around the house

4.8
Verified Homeowner
Forney, TX, on Nov 08, 2025

I don’t even know where to begin, because words feel small compared to what [name removed] genuinely did for me. When I started this journey, I was just hoping to find a nice home. I never expected to meet someone whose kindness, patience, and dedication would completely change my entire experience. Let me say this as clearly as possible: I purchased my home because of [name removed]. Not because of the floorplan. Not because of the location. Because of him — his customer service, his honesty, and the way he made me feel heard, valued, and taken care of every single step of the way. [name removed] didn’t just handle my requests… He embraced them. He respected them. He made every single detail feel important, no matter how big or small. There was never a moment where I felt like “just another buyer.” He treated me like someone whose dream mattered — and that meant everything. His professionalism is unmatched, but it’s his heart that makes all the difference. Every time I had a concern, he was there. Every time I asked a question, he answered with patience and clarity. Every time I needed something changed, he made it happen with grace and without hesitation. I’ve worked with people in customer service before, but I have never experienced someone who pours so much genuine care into their work. [name removed] turned what could’ve been a stressful, overwhelming process into something beautiful — something I will never forget. Because of [name removed], I don’t just own a home. I own a place that feels like love, comfort, and a brand-new chapter. If you’re looking for someone who will treat your dream as if it were his own, someone who listens, delivers, and supports you through every moment, you need [name removed]. I am forever grateful for him — and I truly mean forever.

5.0
Verified Homeowner
Lavon, TX, on Nov 07, 2025

I wish Trophy allowed extra Ethernet ports to be installed. Only had 2 in the entire house.

5.0
Verified Homeowner
Princeton, TX, on Nov 07, 2025

Working with [name removed] and [name removed] was a Great and fantastic experience. They were always available and worked very hard to make sure we understood any and all issues throughout our whole experience. We have and will continue to recommend Trophy Signature Homes to friend and family.

5.0
Verified Homeowner
McKinney, TX, on Nov 05, 2025

All went well

5.0
Verified Homeowner
Fort Worth, TX, on Nov 05, 2025

I love everything about trophy signature home

5.0
Verified Homeowner
Lavon, TX, on Nov 04, 2025

As first time home buyers we were met with [name removed]'s patience and understanding for months. When we found the home we fell in love with we ran into the preferred lending company. [name removed] with green brick was inconsistent and extremely unhelpful. Our realtors checked in with him multiple times stating that if he needed any assistance to explain the process to us in "simple" terms as new home buyers they would love to help. They got the response of "I've been doing this for years". However, [name removed] rarely ever answered our questions or made us feel secure with the entire process. Countless times we were given a DocUSign email and told to sign usually with less than 24 hours notice or 24-48 stating that it needed to be done end of day knowing my husband is a fireman. We felt very unsure and alone during this time. Constantly told to "just sign and our questions will be changed and finalized in later documents". [name removed] consistently demonstrated lack of efforts or support for us. We even got told to sign documents that we never received and followed by "Oh, well I will get it sent out after I am home from vacation". Unfortunately, our hesitations and issues with [name removed] followed us all the way to the closing table when we had to make a phone call to him due to changed dollar amounts on our mortgage from what was signed 3 days prior. All I expected was to have someone care about expanding my knowledge in such big life decisions and we received the exact opposite. [name removed] was and is nothing short of amazing! He stated that he did not want us thinking about our home at the closing table and all the changes it may have needed and he certainly lived up to that! We were met with patience, kindness, and understanding just as we had with [name removed] from the beginning. From our first walk through, final walk, and 30 day check in he has never left us with any questions or concerns with our home or who to reach out to next. [name removed] and [name removed] are truly such a blessing for new home buyers and a solid reason to choose Trophy Homes!

4.6
Verified Homeowner
McKinney, TX, on Nov 03, 2025

Fast closing

5.0
Verified Homeowner
McKinney, TX, on Nov 03, 2025

Quick. Easy, proper communication throughout the process.

5.0
Verified Homeowner
Lavon, TX, on Nov 03, 2025

Our experience from beginning to end was amazing. We worked with sales agent [name removed] and builder [name removed] and they were amazing. Any questions or concerns we had were addressed immediately and they went above and beyond to have us in our new home in less than a month! 10/10 Recommend Trophy Signature.

5.0
Verified Homeowner
Crowley, TX, on Nov 02, 2025

The attentiveness of the site manager was great

4.8
Verified Homeowner
Celina, TX, on Nov 01, 2025

Overall the whole process was smooth and well organized. [name removed] was really amazing to work with — very helpful, kind and always willing to go the extra mile. He’s one of a kind and made the closing part so much easier. [name removed], the construction manager, was also great and supported us well during sign-off and the first 30 days of warranty. So far things in the home have been good, and whenever small issues came up the warranty team took care of them (even if it took a bit of time). I really appreciate all the effort from the sales, construction and warranty teams for making this a good experience.

4.8
Verified Homeowner
Princeton, TX, on Oct 31, 2025

Everyone was helpful and took the time to answer my questions as a first time homeowner.

5.0
Verified Homeowner