Homebuilder Ratings & Reviews

Trophy Signature Homes

Trophy Signature Homes - Dallas

2,684 Homeowner Reviews
Oct 2023 - Apr 2025

Trophy Signature Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Trophy Signature Homes - Dallas Communities Map

 

Community Satisfaction Ratings

Builder Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Trophy Signature Homes - Dallas
Purchase Experience Testimonials from Real Homebuyers

Waxahachie, TX, on Apr 21, 2025

Seamless transition from 1st viewing through closing and follow-up.

5.0
Verified Homeowner
Lavon, TX, on Apr 21, 2025

I liked how quickly, and prefessionally the Trophy team helped my family.

4.7
Verified Homeowner
Celina, TX, on Apr 20, 2025

We were impressed with Trophy's professional team ([name removed] and [name removed]) and the customer service they provided. [name removed] explained the entire process from contract to move in and was patient and responsive in answering all the questions we had throughout the process. We appreciated [name removed]'s attention to detail and making sure our home was perfect for move in.

5.0
Verified Homeowner
Lavon, TX, on Apr 19, 2025

Easy Process. Friendly people

4.6
Verified Homeowner
Waxahachie, TX, on Apr 18, 2025

We had a great experience with [name removed] and [name removed] (the builder).

5.0
Verified Homeowner
Seagoville, TX, on Apr 17, 2025

Everything is fine except the streets to get here are very bad ??

5.0
Verified Homeowner
FARMERSVILLE, TX, on Apr 17, 2025

Everything was great!

5.0
Verified Homeowner
Seagoville, TX, on Apr 16, 2025

I enjoyed the whole process wasn't pressured into buying anything specific. [name removed] was real patient with us and [name removed] is always checking up on me and gets any issues I've had taken care of quick.

5.0
Verified Homeowner
Lavon, TX, on Apr 16, 2025

I liked the prompt communication and follow through.

5.0
Verified Homeowner
Lavon, TX, on Apr 16, 2025

The overall experience was amazing they also take care of you after closing.

5.0
Verified Homeowner
Lavon, TX, on Apr 15, 2025

Like - the purchase experience was very quick and easy. [name removed] was readily available for any questions during the buying process and was accommodating with the [name removed] payment deadline as my bank did not allow wire transfers through the app and the deadline was on a Sunday, when banks are closed. Our favorite part of the purchase experience was [name removed], he was and still is helpful beyond measure and answers every question we have.The walk-throughs were very informative as well. Dislike - Some sealant was missing near the toilet in one of the bathrooms so there was a lot of ants but we got it fixed.

4.9
Verified Homeowner
Fort Worth, TX, on Apr 15, 2025

Everyone has been very communicative and friendly

5.0
Verified Homeowner
Lavon, TX, on Apr 14, 2025

Great customer service

5.0
Verified Homeowner
Greenville, TX, on Apr 13, 2025

[name removed] was wonderful! Always there to answer questions, even on her days off! And she still is helping. Just feels nice to know that there's someone who will help when needed. Everything went very smoothly, but even after moved in, I wasn't just ignored. A very good feeling!

5.0
Verified Homeowner
Fort Worth, TX, on Apr 13, 2025

[name removed] (my builder) is fantastic! He was patient with me throughout the process. Me answered my many questions quickly.

5.0
Verified Homeowner
Princeton, TX, on Apr 13, 2025

Dislike would be working with and using Greenbrick [name removed]. Greenbrick mortgage did not have the best customer service. My loan officer was changed about 3 different times. No consistency and a lack of communication. I would advise Trophy to change mortgage companies if possible.

4.6
Verified Homeowner
Seagoville, TX, on Apr 08, 2025

I liked how quickly process went and different options as far as Floorplan. I dislike the paint quality seems as though it was one coat of paint, scratches off with the slightest nick. I would've preferred a better paint quality for walls and kitchen cabinets.

4.8
Verified Homeowner
Seagoville, TX, on Apr 08, 2025

I liked the ease of communication. I was provided with direct numbers to people who I'd need for questions answered or items needed and there was never a lull in response.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Apr 07, 2025

[name removed] was very helpful and kept us up to date and informed, [name removed] has kept in contact with us to check in and help with the minor things that have come up, we have truly enjoyed our experience thus far and are happy with our trophy experience.

5.0
Verified Homeowner
Princeton, TX, on Apr 06, 2025

Liked how easy everyone made the process. Disliked how messy the build process was.

5.0
Verified Homeowner