Homebuilder Ratings & Reviews

Trophy Signature Homes

Trophy Signature Homes - Dallas

2,426 Homeowner Reviews
Jul 2023 - Jan 2025

Trophy Signature Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Trophy Signature Homes - Dallas Communities Map

 

Community Satisfaction Ratings

Builder Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Trophy Signature Homes - Dallas
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on Jan 19, 2025

We chose our home because it was advertised online as having upgraded appliances ( gas stove top and convection oven and fireplace ). Our home.did come with the stove top and fireplace but not the convection oven. We caught this oversight before we closed on the home (12/4/24) and was acknowledged by the Construction Manager that it was advertised with a convection oven. The construction manager put in a request to have the issue addressed. We reached out several times to see if there was a resolution yet but as of today 1/19/25 have heard nothing back about this issue. The upgraded appliances were a major factor in purchasing the house we got and we would like to have what was advertised or have something else offered in place of the oven either monatary or some other appliance such as a new fridge of equal value of a convection oven.We did appreciate the way some minor issues that were found were addressed by [name removed] our construction manager and were dealt with in a timely manner. [name removed] has been very helpful in answering questions and helping us navigate the process of getting a new home. [name removed] our salesperson was awsome during the whole process keeping us updated during the whole home buying process.

4.9
Verified Homeowner
Fort Worth, TX, on Jan 18, 2025

Made it easy for me to purchase while I was deployed fast and very knowledgeable

5.0
Verified Homeowner
McKinney, TX, on Jan 18, 2025

Everything was perfect, but only the patio should have cover.

4.9
Verified Homeowner
Fort Worth, TX, on Jan 17, 2025

Amazing people

5.0
Verified Homeowner
Seagoville, TX, on Jan 17, 2025

Overall my experience was great we are enjoying our new home and we are looking forward to living there for a very long time.

4.5
Verified Homeowner
McKinney, TX, on Jan 17, 2025

The purchase process was very easy to navigate in all stages. I had one important issue with the preferred lender, which was a huge set back for us. We entered the home purchase process confident that we were going to be approved for FHA loan. In the last week I got a call form the lender informing that due to the type of visa I wouldn't be able to get approved for FHA and should move to conventional (with a high PMI). If they would have checked this in the early stage, I wouldn't have had that headache at the end.

5.0
Verified Homeowner
McKinney, TX, on Jan 16, 2025

Appreciate the project manager providing a great house walk though and the professional and informative sales team.

4.9
Verified Homeowner
Lavon, TX, on Jan 16, 2025

It was very good

5.0
Verified Homeowner
Crowley, TX, on Jan 14, 2025

The sales agent, [name removed], was amazing at explaining everything and answering any questions we had. There were good deals that came with the house, ex lower interest rate, fridge, washer, dryer. Dislike is the house loan company we had to use to get the deal. UMH was very disorganized and did not communicate within their team causing us to submit stuff twice to different people when they already had the documents.

5.0
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Good sizes and quality home. [name removed] has been very helpful before and after move in

5.0
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

Everything was set up to be a very easy process. Our builder was great, easy to get a hold of and explained everything about the house in simple easy to understand terms. Also got all the extra things we needed to close ready by the time they were needed done.

4.9
Verified Homeowner
Lavon, TX, on Jan 13, 2025

Our sales rep ([name removed]) was terrible to work with. I wish I could have changed reps.

4.5
Verified Homeowner
McKinney, TX, on Jan 12, 2025

we liked your tie up with Union Home Mortgage and the incentives offered.

4.4
Verified Homeowner
Fort Worth, TX, on Jan 11, 2025

Some imperfections in the millwork and on the concrete patio

5.0
Verified Homeowner
FARMERSVILLE, TX, on Jan 11, 2025

From the day one with trophy builder until closing date all process were so smooth , they listened and fix the issues , I am hoping they maintain integrity toward quality workmanship and up their standard towards customer satisfaction. Thanks trophy

4.4
Verified Homeowner
Fort Worth, TX, on Jan 11, 2025

Like: Trophy is truly a modern budget friendly builder. I think most buyers would be satisfied with what’s considered standard. I love the open concept plans and the all the finishing touches are truly modern. Icing on the cake is having a construction manager like [name removed]. Someone who’s attentive and quickly addresses issues. Dislike: Having to pick from lots where the exterior and elevation and interior have already been determined. I think If a buyer is contracting early enough they should be able to pick their desired elevation, brick color, and interior color package even if it’s at a premium. Biggest Dislike: Having to go with builders lender in order get an incentive. The loans are priced significantly above market rates. Had I realized this sooner I would’ve went with an outside lender and passed on the closing incentive.

5.0
Verified Homeowner
Forney, TX, on Jan 10, 2025

The houses are all excellent quality .

5.0
Verified Homeowner
McKinney, TX, on Jan 08, 2025

My purchase experience was very smooth. I’m so grateful to meet such an amazing Sales Manager [name removed]. She has been helping us a lot throughout our home purchase journey.

5.0
Verified Homeowner
McKinney, TX, on Jan 08, 2025

Very likely

5.0
Verified Homeowner
Princeton, TX, on Jan 07, 2025

I liked Quick movein

4.4
Verified Homeowner