Homebuilder Ratings & Reviews

Trophy Signature Homes

Trophy Signature Homes - Dallas

2,314 Homeowner Reviews
Jun 2023 - Dec 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Trophy Signature Homes - Dallas Communities Map

 

Community Satisfaction Ratings

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Trophy Signature Homes - Dallas
Purchase Experience Testimonials from Real Homebuyers

Princeton, TX, on Dec 17, 2024

Over all great experience with [name removed] and his team did amazing work. Thanks

5.0
Verified Homeowner
Waxahachie, TX, on Dec 16, 2024

The service was suspended

5.0
Verified Homeowner
Lavon, TX, on Dec 16, 2024

[name removed] [name removed] was a headache to work with at first, but [name removed] made the end of the process easy to understand and always open to questions or last min. phone call. [name removed], with Trophy, was also really great about helping us solve the issues we were dealing with [name removed] [name removed]. I would say to reevaluate the lender being used or restrict it to lender agents that actually know what they are doing. The blue tape and orientation day went great. [name removed] walked us through the house to tought us all we needed to know about our home. Super thankful to move in and be informed on troubleshooting or even emergency contacts.

4.9
Verified Homeowner
Waxahachie, TX, on Dec 16, 2024

[name removed] is excellent

5.0
Verified Homeowner
Royse City, TX, on Dec 15, 2024

It was a pretty easy process! Everyone actually answered the phones lol

4.9
Verified Homeowner
Lavon, TX, on Dec 14, 2024

Process was smooth, [name removed] was helpful with whole process. Few defects we found after move-in, which we are waiting on fix. Overall it was convenient and steady purchase

4.5
Verified Homeowner
McKinney, TX, on Dec 11, 2024

I really liked how welcoming [name removed] and [name removed] make you feel. From the first day I walked in the model home and was greeted by [name removed], the process of choosing and purchasing my new home has been a very smooth and easy process. Thank you [name removed]!

4.9
Verified Homeowner
FARMERSVILLE, TX, on Dec 11, 2024

This was the best floor plan and we love our new home

4.7
Verified Homeowner
Waxahachie, TX, on Dec 09, 2024

My experience with my builder was that of him taking care of his own family members, I was completely satisfied with my whole process from beginning to the end

5.0
Verified Homeowner
McKinney, TX, on Dec 09, 2024

Wish I found the home earlier to have some more say on the finishes.

5.0
Verified Homeowner
Lavon, TX, on Dec 09, 2024

Everything was great!

5.0
Verified Homeowner
Fort Worth, TX, on Dec 09, 2024

The only problems I’ve had are with outside services for the community. The post office had not made their master key to the community mail station, and the HOA has not gotten my amenities fob working yet.

4.8
Verified Homeowner
Red Oak, TX, on Dec 09, 2024

Very quick and easy process. Sales agent & lenders were great to work with. Any issues or questions were addressed immediately. Overall great experience.

5.0
Verified Homeowner
Forney, TX, on Dec 08, 2024

I have enjoyed every step on my process, from working with [name removed] to warranty services. Communication and help it’s been awesome so far

5.0
Verified Homeowner
McKinney, TX, on Dec 06, 2024

[name removed] [name removed] Was extremely helpful through the whole process! From closing to walk-through process, he was able to fix all issues we had and was very responsible and responded to us quickly and professionally. Very informative and reasonable.

4.7
Verified Homeowner
McKinney, TX, on Dec 06, 2024

Great smooth process. Very informative team. Amazing construction manager!

5.0
Verified Homeowner
McKinney, TX, on Dec 06, 2024

Overall the Construction Manager was very nice and attentive, so I appreciate that.

4.4
Verified Homeowner
Red Oak, TX, on Dec 06, 2024

Incentives

5.0
Verified Homeowner
McKinney, TX, on Dec 05, 2024

[name removed] of all, TROPHY HOMES is my number one choice. Im from Nigeria and the mansions in Nigeriais similar to the Trophy homes design. So when i saw Trophy homes online and the design set up, i was moved and i said “THIS WILL BE MY HOUSE. Also, [name removed] made my walk through so stress-free. He really showed me all i need to know in the house. He was really helpful. He answered all my questions nicely. Im glad i bought this house. [name removed] atwell made me feel welcomed. Thank u

5.0
Verified Homeowner
McKinney, TX, on Dec 04, 2024

Seamless

4.7
Verified Homeowner