Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Devonshire 45

51 Homeowner Reviews Completed Oct 2023 - Dec 2024

Trophy Signature Homes << Trophy Signature Homes - Dallas

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.7

Home Readiness

4.5

Installation & Workmanship

4.7

Community Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Forney, on Oct 13, 2024

[name removed] and his team have been taking care of the issues around the house. The house is in great build condition but there are minor imperfections that are being taken care of. Drainage around the house has been a regular issue but the neighbors seem to be factor in that too(they run their water EVERY SINGEL DAY)

5.0
Verified Homeowner
Forney, TX, on Dec 02, 2024

I liked the great customer service provided by [name removed], always willing to help and answer any questions.

5.0
Verified Homeowner
Forney, on Sep 16, 2024

Warranty [name removed] are generally attentive to NY request. I have littlt to no complains about them

5.0
Verified Homeowner
Forney, TX, on Dec 02, 2024

Really liked the beauty of the home and the help from the builder at the end of the process

5.0
Verified Homeowner
Forney, on Jun 02, 2024

Of recent, I am dissatisfied. I reported issues with the property. I also called the person in charge of the warranty and got no response. I left a voicemail and got no response.

4.1
Verified Homeowner
Forney, TX, on Nov 23, 2024

Everything was smooth and easy. Love how [name removed] kept in contact throughout the whole moving in process!

5.0
Verified Homeowner
Forney, on Apr 24, 2024

Our garage door has cuts in it and Trophy refuses to inspect it and due to an incident in our home, we strongly feel that the blame was placed on us for the occurrence of the cuts. We also placed an emergency warranty in and the damage has not been rectified.

3.2
Verified Homeowner
Forney, TX, on Oct 28, 2024

I liked the consistency of the whole process. Not feeling pressured and once we got the ball rolling on the home we picked [name removed] made the process of making the home 100% perfect for us so so so worth it.

4.8
Verified Homeowner
Forney, on Mar 29, 2024

[name removed] is great he always answers our texts, calls, and emails. And he always makes sure something is fixed if it’s under warranty

5.0
Verified Homeowner
Forney, TX, on Oct 23, 2024

Very professional and kind staff.

5.0
Verified Homeowner
Forney, TX, on Jul 05, 2024

I disliked that there was something’s I asked for that seemed ignore like the HVAC report after my inspector stated it was an issue with it. I also had a major issue with ants and spiders and Trophy didn’t offer pest control even though they should

4.4
Verified Homeowner
Forney, TX, on Jun 13, 2024

We have just had a couple quality issues that have not been resolved yet.

4.5
Verified Homeowner
Forney, TX, on May 24, 2024

Alot of pest/spiders/bugs around. I don't like the gray cabinets and the outside bricks. I love the design of the home, entrance door, sprinkler system, flooring (not withstanding a few issues), counter top, the bedroom. Should have had a fire place as advertise on Zillow, should have had quartz counter top in the bathroom as advertised. I love the fencing. Overall I love the home.

4.8
Verified Homeowner
Forney, TX, on Apr 21, 2024

During the closing process I would get emails requesting information with only a few hours notice prior to them needing the documents. For example I got am email at 4:00pm informing me that they needed information by the end of that day.

4.8
Verified Homeowner
Forney, TX, on Feb 18, 2024

Everyone was very informative

5.0
Verified Homeowner
Forney, TX, on Feb 05, 2024

I like how approachable the builder [name removed] was willing and helpful at getting issues resolved.

4.9
Verified Homeowner
Forney, TX, on Jan 19, 2024

We moved in with a signed agreed statement that the remainder of our home would be fixed and it has not been. We have been in our home for 2 months and there are things that haven't been corrected. Items that were blue taped remained blue taped after our final walk through, and items that were on our private inspection were not corrected.

4.0
Verified Homeowner
Forney, TX, on Jan 13, 2024

Smooth process

4.6
Verified Homeowner
Forney, TX, on Jan 02, 2024

The staff [name removed] and [name removed] are amazing!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Forney, TX, on Dec 02, 2024

I liked the great customer service provided by [name removed], always willing to help and answer any questions.

5.0
Verified Homeowner
Forney, TX, on Dec 02, 2024

Really liked the beauty of the home and the help from the builder at the end of the process

5.0
Verified Homeowner
Forney, TX, on Nov 23, 2024

Everything was smooth and easy. Love how [name removed] kept in contact throughout the whole moving in process!

5.0
Verified Homeowner
Forney, TX, on Oct 28, 2024

I liked the consistency of the whole process. Not feeling pressured and once we got the ball rolling on the home we picked [name removed] made the process of making the home 100% perfect for us so so so worth it.

4.8
Verified Homeowner
Forney, TX, on Oct 23, 2024

Very professional and kind staff.

5.0
Verified Homeowner
Forney, TX, on Jul 05, 2024

I disliked that there was something’s I asked for that seemed ignore like the HVAC report after my inspector stated it was an issue with it. I also had a major issue with ants and spiders and Trophy didn’t offer pest control even though they should

4.4
Verified Homeowner
Forney, TX, on Jun 13, 2024

We have just had a couple quality issues that have not been resolved yet.

4.5
Verified Homeowner
Forney, TX, on May 24, 2024

Alot of pest/spiders/bugs around. I don't like the gray cabinets and the outside bricks. I love the design of the home, entrance door, sprinkler system, flooring (not withstanding a few issues), counter top, the bedroom. Should have had a fire place as advertise on Zillow, should have had quartz counter top in the bathroom as advertised. I love the fencing. Overall I love the home.

4.8
Verified Homeowner
Forney, TX, on Apr 21, 2024

During the closing process I would get emails requesting information with only a few hours notice prior to them needing the documents. For example I got am email at 4:00pm informing me that they needed information by the end of that day.

4.8
Verified Homeowner
Forney, TX, on Feb 18, 2024

Everyone was very informative

5.0
Verified Homeowner
Forney, TX, on Feb 05, 2024

I like how approachable the builder [name removed] was willing and helpful at getting issues resolved.

4.9
Verified Homeowner
Forney, TX, on Jan 19, 2024

We moved in with a signed agreed statement that the remainder of our home would be fixed and it has not been. We have been in our home for 2 months and there are things that haven't been corrected. Items that were blue taped remained blue taped after our final walk through, and items that were on our private inspection were not corrected.

4.0
Verified Homeowner
Forney, TX, on Jan 13, 2024

Smooth process

4.6
Verified Homeowner
Forney, TX, on Jan 02, 2024

The staff [name removed] and [name removed] are amazing!

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Forney, on Oct 13, 2024

[name removed] and his team have been taking care of the issues around the house. The house is in great build condition but there are minor imperfections that are being taken care of. Drainage around the house has been a regular issue but the neighbors seem to be factor in that too(they run their water EVERY SINGEL DAY)

5.0
Verified Homeowner
Forney, on Sep 16, 2024

Warranty [name removed] are generally attentive to NY request. I have littlt to no complains about them

5.0
Verified Homeowner
Forney, on Jun 02, 2024

Of recent, I am dissatisfied. I reported issues with the property. I also called the person in charge of the warranty and got no response. I left a voicemail and got no response.

4.1
Verified Homeowner
Forney, on Apr 24, 2024

Our garage door has cuts in it and Trophy refuses to inspect it and due to an incident in our home, we strongly feel that the blame was placed on us for the occurrence of the cuts. We also placed an emergency warranty in and the damage has not been rectified.

3.2
Verified Homeowner
Forney, on Mar 29, 2024

[name removed] is great he always answers our texts, calls, and emails. And he always makes sure something is fixed if it’s under warranty

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet