Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Madero 60

80 Homeowner Reviews Completed Jan 2024 - Nov 2024

Trophy Signature Homes << Trophy Signature Homes - Dallas

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.7

Community Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, on Oct 25, 2024

Warranty team doesn't seem to want to fix much

4.2
Verified Homeowner
Fort Worth, TX, on Nov 18, 2024

[name removed], [name removed], and [name removed] are all awesome! This is our first home and we’re very happy with the communication, and overall experience. Even after closing [name removed] has been so great. Always there and answering any questions that arise.

5.0
Verified Homeowner
Fort Worth, on Oct 24, 2024

We had a previous warranty person, [name removed], that was supposed to be working with us, only time we spoke to him was during our scheduled monthly walks, other than, he had horrible follow ups, and didn't communicate well. However, The newer person assigned, [name removed],has been great so far, so that's been good. We just did our 6 month walk together, and he took great notes, sent a great follow up email, so we will hopefully make some good strides with the issues presented thus far with the home.

5.0
Verified Homeowner
Fort Worth, TX, on Nov 15, 2024

The experience with Trophy was phenomenal. I specifically liked how easy the builder was to work with and how helpful the walkthroughs were.

5.0
Verified Homeowner
Fort Worth, on Jul 06, 2024

So far we haven't really had to use the warranty, which is of course what you really want. We did have a sprinkler line bust but were told to just wait for our warranty checkup in like a whole month vs just having someone come look at it.

4.5
Verified Homeowner
Fort Worth, TX, on Sep 28, 2024

I love Ms how streamlined and fast the entire process was. Everyone has been so helpful and informative.

4.8
Verified Homeowner
Fort Worth, on Jun 02, 2024

I like the check in‘s, but have had issues with communication and timely resolution.

3.4
Verified Homeowner
Fort Worth, TX, on Sep 18, 2024

Everything was very streamlined and punctual to our timeline. Couldn’t be happier.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 04, 2024

Loved the quick closing. [name removed] was my builder rep and was incredibly responsive to all issues and requests.

5.0
Verified Homeowner
Fort Worth, TX, on Aug 08, 2024

I liked the helpfulness and communication.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 29, 2024

The experience was super easy, barely an inconvenience. The communication through each step of the process made everything simple.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 29, 2024

The entire process was smooth and we definitely felt appreciated and our business was valued

5.0
Verified Homeowner
Fort Worth, TX, on Jul 09, 2024

The only thing I didn't like was the need for a second appraisal. The lender works with these new homes and likely uses the same appraiser. They should never have come out before they knew it was completed and ready. Instead, I had to pay for a second appraisal that should have never been needed. [name removed], my builder contact, was awesome. Did a great walktrhough with my agent since I was moving from out of state and did another one when I got in to town. He responded quickly to any questions I had and had the home ready for move in. [name removed] was also awesome through the purchase and answered all of my questions and sent great information to help with the move in.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 02, 2024

Friendly employees, well built home.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 19, 2024

[name removed] and [name removed] were very helpful through the entire experience. Made sure everything was perfect for us to move in.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 14, 2024

Incentives and rate buy down. They did a good job building the house. Minimal warranty requests so far. But the sales people could communicate better.

4.5
Verified Homeowner
Fort Worth, TX, on May 30, 2024

I was very happy with the updates and overall great customer service.

5.0
Verified Homeowner
Fort Worth, TX, on May 24, 2024

My purchase experience was quick, straightforward & nice

4.4
Verified Homeowner
Fort Worth, TX, on May 05, 2024

Overal process went smoothly. Very satisfied

5.0
Verified Homeowner
Fort Worth, TX, on Apr 05, 2024

Community Sales Managers [name removed] and [name removed], as well as Construction Manager [name removed], were excellent. All three of them were: Professional, Knowledgeable, Informative, Quick to Reply, Great at Follow-up, and very Personable. wa

5.0
Verified Homeowner
Fort Worth, TX, on Mar 12, 2024

Many smaller things have not been fixed that we pointed out before moving on. There was also supposed to be something done to the foundation that has not been done yet. [name removed] and [name removed] were great with communication and were extremely helpful. We would like a timeline of when some of the things may be fixed though that we noted before our move in.

4.5
Verified Homeowner
Fort Worth, TX, on Mar 09, 2024

Everything was super easy. I really liked the process the whole way through. No complaints at all. We had a few "new house growing pains" but all the issues were quickly resolved before move in.

5.0
Verified Homeowner
Fort Worth, TX, on Mar 04, 2024

The team worked fast and efficient to get me in my new house asap

5.0
Verified Homeowner
Fort Worth, TX, on Feb 27, 2024

I liked: the way we were sent updates on the progress from [name removed], the way the builder/[name removed] has interacted with us and solved our outlying issues. The thing I didn't like was the care different contractors i.e. tile and brick contractors took during initial installation. While visiting from out of state I would drop by the house to check on the progress and I found there were instances of unprofessionalism and a lack of respect for the property.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Nov 18, 2024

[name removed], [name removed], and [name removed] are all awesome! This is our first home and we’re very happy with the communication, and overall experience. Even after closing [name removed] has been so great. Always there and answering any questions that arise.

5.0
Verified Homeowner
Fort Worth, TX, on Nov 15, 2024

The experience with Trophy was phenomenal. I specifically liked how easy the builder was to work with and how helpful the walkthroughs were.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 28, 2024

I love Ms how streamlined and fast the entire process was. Everyone has been so helpful and informative.

4.8
Verified Homeowner
Fort Worth, TX, on Sep 18, 2024

Everything was very streamlined and punctual to our timeline. Couldn’t be happier.

5.0
Verified Homeowner
Fort Worth, TX, on Sep 04, 2024

Loved the quick closing. [name removed] was my builder rep and was incredibly responsive to all issues and requests.

5.0
Verified Homeowner
Fort Worth, TX, on Aug 08, 2024

I liked the helpfulness and communication.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 29, 2024

The experience was super easy, barely an inconvenience. The communication through each step of the process made everything simple.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 29, 2024

The entire process was smooth and we definitely felt appreciated and our business was valued

5.0
Verified Homeowner
Fort Worth, TX, on Jul 09, 2024

The only thing I didn't like was the need for a second appraisal. The lender works with these new homes and likely uses the same appraiser. They should never have come out before they knew it was completed and ready. Instead, I had to pay for a second appraisal that should have never been needed. [name removed], my builder contact, was awesome. Did a great walktrhough with my agent since I was moving from out of state and did another one when I got in to town. He responded quickly to any questions I had and had the home ready for move in. [name removed] was also awesome through the purchase and answered all of my questions and sent great information to help with the move in.

5.0
Verified Homeowner
Fort Worth, TX, on Jul 02, 2024

Friendly employees, well built home.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 19, 2024

[name removed] and [name removed] were very helpful through the entire experience. Made sure everything was perfect for us to move in.

5.0
Verified Homeowner
Fort Worth, TX, on Jun 14, 2024

Incentives and rate buy down. They did a good job building the house. Minimal warranty requests so far. But the sales people could communicate better.

4.5
Verified Homeowner
Fort Worth, TX, on May 30, 2024

I was very happy with the updates and overall great customer service.

5.0
Verified Homeowner
Fort Worth, TX, on May 24, 2024

My purchase experience was quick, straightforward & nice

4.4
Verified Homeowner
Fort Worth, TX, on May 05, 2024

Overal process went smoothly. Very satisfied

5.0
Verified Homeowner
Fort Worth, TX, on Apr 05, 2024

Community Sales Managers [name removed] and [name removed], as well as Construction Manager [name removed], were excellent. All three of them were: Professional, Knowledgeable, Informative, Quick to Reply, Great at Follow-up, and very Personable. wa

5.0
Verified Homeowner
Fort Worth, TX, on Mar 12, 2024

Many smaller things have not been fixed that we pointed out before moving on. There was also supposed to be something done to the foundation that has not been done yet. [name removed] and [name removed] were great with communication and were extremely helpful. We would like a timeline of when some of the things may be fixed though that we noted before our move in.

4.5
Verified Homeowner
Fort Worth, TX, on Mar 09, 2024

Everything was super easy. I really liked the process the whole way through. No complaints at all. We had a few "new house growing pains" but all the issues were quickly resolved before move in.

5.0
Verified Homeowner
Fort Worth, TX, on Mar 04, 2024

The team worked fast and efficient to get me in my new house asap

5.0
Verified Homeowner
Fort Worth, TX, on Feb 27, 2024

I liked: the way we were sent updates on the progress from [name removed], the way the builder/[name removed] has interacted with us and solved our outlying issues. The thing I didn't like was the care different contractors i.e. tile and brick contractors took during initial installation. While visiting from out of state I would drop by the house to check on the progress and I found there were instances of unprofessionalism and a lack of respect for the property.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, on Oct 25, 2024

Warranty team doesn't seem to want to fix much

4.2
Verified Homeowner
Fort Worth, on Oct 24, 2024

We had a previous warranty person, [name removed], that was supposed to be working with us, only time we spoke to him was during our scheduled monthly walks, other than, he had horrible follow ups, and didn't communicate well. However, The newer person assigned, [name removed],has been great so far, so that's been good. We just did our 6 month walk together, and he took great notes, sent a great follow up email, so we will hopefully make some good strides with the issues presented thus far with the home.

5.0
Verified Homeowner
Fort Worth, on Jul 06, 2024

So far we haven't really had to use the warranty, which is of course what you really want. We did have a sprinkler line bust but were told to just wait for our warranty checkup in like a whole month vs just having someone come look at it.

4.5
Verified Homeowner
Fort Worth, on Jun 02, 2024

I like the check in‘s, but have had issues with communication and timely resolution.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet