Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Elevon 40

26 Homeowner Reviews Completed Feb 2024 - Dec 2024

Trophy Signature Homes << Trophy Signature Homes - Dallas

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.7

Installation & Workmanship

4.8

Community Profile

Trophy Signature Homes logo
Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Oct 26, 2024

There were no dislikes

5.0
Verified Homeowner
Lavon, on Dec 11, 2024

[name removed] has been great to work with always on time and answers all my questions

5.0
Verified Homeowner
Lavon, on Aug 17, 2024

I liked the attention and speed on [name removed]'s part to solve our needs.

5.0
Verified Homeowner
Lavon, TX, on Sep 22, 2024

All the process was smooth and agents were very cooperative.Thanks for your service

5.0
Verified Homeowner
Lavon, TX, on Aug 09, 2024

Working and finding a lender willing to work with me

5.0
Verified Homeowner
Lavon, TX, on Aug 05, 2024

Move into the house was great. You only thing I hated was the transaction with the title company and having them come back twice once you get my ID and then the second time because they miss a document that I didn’t sign.

4.7
Verified Homeowner
Lavon, TX, on Jul 01, 2024

There were a few glitches at the beginning but [name removed], [name removed] and [name removed] got us through them. After we moved in started the headaches: 1. We purchased a new home...not an "as is" home. Dishwasher did not work from day 1. Trophy does not stand behind the appliances they place in the homes. Whirlpool had to be called, The repairman told us that he has had to fix 14 of this model because of bad motors...but Trophy is still putting them in! 2. Trying to get information is a real pain. We had to get your approved electrician for additional wiring needed because of my disability and extra outlets in the garage and a ceiling fan in the master. We didn't realize that had we used another licensed electrician that our two year warranty would have been voided. We were told this by your electrician that came out because we kept blowing the breaker to our dryer when it finished the load. It was a bad breaker. 4. We are still waiting for the name of the landscaping contractor, while watching our grass turn brown in our back yard. The watering system is malfunctioning and not watering the whole yard. We are on the list for July 6 at 10 am. for our 30 day meeting to discuss with your committee. REALLY???? This could be handled by a phone call to tell us who to contact. Instead we are watching brown grass get browner! To be better, have someone actually answer the phone when people call or answer an email with actual information that is useful. Not "wait til your Review"!

3.8
Verified Homeowner
Lavon, TX, on Jun 14, 2024

I like that everyone was very helpful

4.9
Verified Homeowner
Lavon, TX, on May 19, 2024

I love the look. We had problems with bees and bugs and water running

4.5
Verified Homeowner
Lavon, TX, on Apr 16, 2024

[Translated from ES] As a family, we liked the attention of the builder, the house models are beautiful and modern, which is rare to see in Texas, so it meets very valuable standards in terms of views.

4.7
Verified Homeowner
Lavon, TX, on Apr 08, 2024

This was our first home and everyone we met along the way was very kind to help and explain everything to us! Great customer service and the build quality of the home is great.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Oct 26, 2024

There were no dislikes

5.0
Verified Homeowner
Lavon, TX, on Sep 22, 2024

All the process was smooth and agents were very cooperative.Thanks for your service

5.0
Verified Homeowner
Lavon, TX, on Aug 09, 2024

Working and finding a lender willing to work with me

5.0
Verified Homeowner
Lavon, TX, on Aug 05, 2024

Move into the house was great. You only thing I hated was the transaction with the title company and having them come back twice once you get my ID and then the second time because they miss a document that I didn’t sign.

4.7
Verified Homeowner
Lavon, TX, on Jul 01, 2024

There were a few glitches at the beginning but [name removed], [name removed] and [name removed] got us through them. After we moved in started the headaches: 1. We purchased a new home...not an "as is" home. Dishwasher did not work from day 1. Trophy does not stand behind the appliances they place in the homes. Whirlpool had to be called, The repairman told us that he has had to fix 14 of this model because of bad motors...but Trophy is still putting them in! 2. Trying to get information is a real pain. We had to get your approved electrician for additional wiring needed because of my disability and extra outlets in the garage and a ceiling fan in the master. We didn't realize that had we used another licensed electrician that our two year warranty would have been voided. We were told this by your electrician that came out because we kept blowing the breaker to our dryer when it finished the load. It was a bad breaker. 4. We are still waiting for the name of the landscaping contractor, while watching our grass turn brown in our back yard. The watering system is malfunctioning and not watering the whole yard. We are on the list for July 6 at 10 am. for our 30 day meeting to discuss with your committee. REALLY???? This could be handled by a phone call to tell us who to contact. Instead we are watching brown grass get browner! To be better, have someone actually answer the phone when people call or answer an email with actual information that is useful. Not "wait til your Review"!

3.8
Verified Homeowner
Lavon, TX, on Jun 14, 2024

I like that everyone was very helpful

4.9
Verified Homeowner
Lavon, TX, on May 19, 2024

I love the look. We had problems with bees and bugs and water running

4.5
Verified Homeowner
Lavon, TX, on Apr 16, 2024

[Translated from ES] As a family, we liked the attention of the builder, the house models are beautiful and modern, which is rare to see in Texas, so it meets very valuable standards in terms of views.

4.7
Verified Homeowner
Lavon, TX, on Apr 08, 2024

This was our first home and everyone we met along the way was very kind to help and explain everything to us! Great customer service and the build quality of the home is great.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Lavon, on Dec 11, 2024

[name removed] has been great to work with always on time and answers all my questions

5.0
Verified Homeowner
Lavon, on Aug 17, 2024

I liked the attention and speed on [name removed]'s part to solve our needs.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet