Top Homebuilder Ratings & Reviews

Trophy Signature Homes

Wolf Creek Farms 60

28 Homeowner Reviews Completed Jan 2023 - Mar 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.3

Construction Experience

4.4

Customer Care Experience

4.7

Home Readiness

4.5

Installation & Workmanship

4.4

Community Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Melissa, TX, on Jan 22, 2024

From contract to move-in everything work better than we could have imagined. [name removed] and his team exceeded all of our repair request upon moving into the home. The communication has been amazing throughout the process and and month after. We are Happy we chose Trophy!

5.0
Verified Homeowner
Melissa, on Mar 08, 2024

i have a request to look at my retaining wall where I cannot even walk, same thing was discussed closing day also., it would be great if you could take care of this.

4.7
Verified Homeowner
Melissa, on Oct 07, 2023

Warranty has been very disappointing. We entered at least 10 different tickets and never heard back until I started contacting our sales agent. Even then, the person who finally came out once (now I believe no longer with the company) was unresponsive and very challenging to work with. We have lived in our home for just over 6 months and never had a month one check up, only had a month three because I pushed to get someone out to handle our tickets. Recently there has been a change and so far, it does seem that *some* of our issues are being handled. We still have a handful of items that haven’t been addressed with no dates as to when they will be. Seems a bit like selective attention to tickets unfortunately, and the repairman who came most recently showed up 3 hours late and only after I texted about their timeline.

2.1
Verified Homeowner
Melissa, TX, on Dec 17, 2023

[name removed] was such a warm and sweet person from the beginning, there was never any pressure and she always responded to any questions within a day which made us feel more confident! [name removed] as well was very patient with our questions and explained everything in detail during walk through. Even after our purchase he always got back to us with detailed answers to any concerns we had which made moving in comfortable for us.

5.0
Verified Homeowner
Melissa, on Sep 15, 2023

I did not like the way they are handling my request about the backyard waterflow issue.

4.5
Verified Homeowner
Melissa, TX, on Nov 16, 2023

This is not the first home we tried to purchase. The first had major deficiencies/code violations that neither sales rep would agree to fix if we purchased the house. I proposed a slightly lower purchase price, which they also refused. A few days later they sold to someone else for a much lower price than my proposal and claim to have fixed some of the issues. The house we did purchase had a few issues pop up after closing. The major one and one they refuse to remedy is that water will not drain away on the east side of the house.

4.2
Verified Homeowner
Melissa, on Jun 26, 2023

I have number of items to be fixed from 4-5months and even after raising multiple tickets I haven’t received acknowledgment on any ticket. This is just terrible service

0.8
Verified Homeowner
Melissa, TX, on Nov 11, 2023

Purchase experience was fantastic, couldn’t have asked for a better representative to work with ([name removed]). She is amazing and was very helpful through each step.

4.7
Verified Homeowner
Melissa, on Jun 07, 2023

I still have outstanding items to be fixed that has been submitted to the warranty portal and unaddressed. The trades that Trophy sends in to do the work have no clue what they’re supposed to be doing. Others items I was told they are not emergencies so they need to wait for the 6-month checkup. I didn’t see that anywhere in the warranty contract/agreement.

1.1
Verified Homeowner
Melissa, TX, on Nov 10, 2023

Good

5.0
Verified Homeowner
Melissa, TX, on Aug 07, 2023

I really appreciate Trophy team in [name removed] [name removed] (in [name removed]), especially [name removed](sale's agent) and [name removed] (builder). [name removed] always responded with all questions we had, and [name removed] worked responsibly until the end, helped us much more than we expected. I am also a realtor in TX, I surprised that a builder kept all his words on time and he did more than beyond. We truly appreciate to [name removed].

5.0
Verified Homeowner
Melissa, TX, on Jul 17, 2023

Dislike : basically the quality of products used is quite questionable, security system is not provided, mud room and kitchen feels incomplete,

3.7
Verified Homeowner
Melissa, TX, on May 29, 2023

Excellent service and great communication

5.0
Verified Homeowner
Melissa, TX, on May 28, 2023

We have things in the home that need attention. We’ve placed work orders and have been waiting a long time with no update

3.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Melissa, TX, on Jan 22, 2024

From contract to move-in everything work better than we could have imagined. [name removed] and his team exceeded all of our repair request upon moving into the home. The communication has been amazing throughout the process and and month after. We are Happy we chose Trophy!

5.0
Verified Homeowner
Melissa, TX, on Dec 17, 2023

[name removed] was such a warm and sweet person from the beginning, there was never any pressure and she always responded to any questions within a day which made us feel more confident! [name removed] as well was very patient with our questions and explained everything in detail during walk through. Even after our purchase he always got back to us with detailed answers to any concerns we had which made moving in comfortable for us.

5.0
Verified Homeowner
Melissa, TX, on Nov 16, 2023

This is not the first home we tried to purchase. The first had major deficiencies/code violations that neither sales rep would agree to fix if we purchased the house. I proposed a slightly lower purchase price, which they also refused. A few days later they sold to someone else for a much lower price than my proposal and claim to have fixed some of the issues. The house we did purchase had a few issues pop up after closing. The major one and one they refuse to remedy is that water will not drain away on the east side of the house.

4.2
Verified Homeowner
Melissa, TX, on Nov 11, 2023

Purchase experience was fantastic, couldn’t have asked for a better representative to work with ([name removed]). She is amazing and was very helpful through each step.

4.7
Verified Homeowner
Melissa, TX, on Nov 10, 2023

Good

5.0
Verified Homeowner
Melissa, TX, on Aug 07, 2023

I really appreciate Trophy team in [name removed] [name removed] (in [name removed]), especially [name removed](sale's agent) and [name removed] (builder). [name removed] always responded with all questions we had, and [name removed] worked responsibly until the end, helped us much more than we expected. I am also a realtor in TX, I surprised that a builder kept all his words on time and he did more than beyond. We truly appreciate to [name removed].

5.0
Verified Homeowner
Melissa, TX, on Jul 17, 2023

Dislike : basically the quality of products used is quite questionable, security system is not provided, mud room and kitchen feels incomplete,

3.7
Verified Homeowner
Melissa, TX, on May 29, 2023

Excellent service and great communication

5.0
Verified Homeowner
Melissa, TX, on May 28, 2023

We have things in the home that need attention. We’ve placed work orders and have been waiting a long time with no update

3.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Melissa, on Mar 08, 2024

i have a request to look at my retaining wall where I cannot even walk, same thing was discussed closing day also., it would be great if you could take care of this.

4.7
Verified Homeowner
Melissa, on Oct 07, 2023

Warranty has been very disappointing. We entered at least 10 different tickets and never heard back until I started contacting our sales agent. Even then, the person who finally came out once (now I believe no longer with the company) was unresponsive and very challenging to work with. We have lived in our home for just over 6 months and never had a month one check up, only had a month three because I pushed to get someone out to handle our tickets. Recently there has been a change and so far, it does seem that *some* of our issues are being handled. We still have a handful of items that haven’t been addressed with no dates as to when they will be. Seems a bit like selective attention to tickets unfortunately, and the repairman who came most recently showed up 3 hours late and only after I texted about their timeline.

2.1
Verified Homeowner
Melissa, on Sep 15, 2023

I did not like the way they are handling my request about the backyard waterflow issue.

4.5
Verified Homeowner
Melissa, on Jun 26, 2023

I have number of items to be fixed from 4-5months and even after raising multiple tickets I haven’t received acknowledgment on any ticket. This is just terrible service

0.8
Verified Homeowner
Melissa, on Jun 07, 2023

I still have outstanding items to be fixed that has been submitted to the warranty portal and unaddressed. The trades that Trophy sends in to do the work have no clue what they’re supposed to be doing. Others items I was told they are not emergencies so they need to wait for the 6-month checkup. I didn’t see that anywhere in the warranty contract/agreement.

1.1
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet