Homebuilder Ratings & Reviews

Ideal Homes

East

131 Homeowner Reviews
Aug 2024 - Feb 2026

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From East
Purchase Experience Testimonials from Real Homebuyers

Guthrie, OK , on Jan 28, 2026

We really appreciate [name removed]. This person was a shining star to my wife and [name removed] professional in all aspects of delivering a quality product with excellent people handling skills. We are so thankful for him.

5.0
Verified Homeowner
Guthrie, OK, on Dec 01, 2025

Everyone has been very helpful and supportive!

5.0
Verified Homeowner
Guthrie, OK, on Oct 23, 2025

I liked the communication from the builder

4.9
Verified Homeowner
Norman, OK, on Sep 26, 2025

[name removed] was very willing to show me all the different layouts and was responsive through the process. [name removed] was very personable during the blue tape walk through. Ideal Homes accommodated us wanting to live in the home early. However, they delayed fixing the blue tape issues, causing stress leading up to move in because they did not have all the repairs fixed and cleaned in time for the final walk through.

4.3
Verified Homeowner
Stillwater, OK, on Sep 19, 2025

There’s a cabinet door the gets caught when closing and a spot in the kitchen flooring where a bit of grout is missing. Other than that everything has been good.

4.9
Verified Homeowner
Oklahoma City, OK, on Aug 26, 2025

nothing at all

4.1
Verified Homeowner
Guthrie, OK, on Aug 18, 2025

They were there every step of the way! From [name removed] showing me the perfect lot, to [name removed] making sure the construction was perfect, to [name removed] making sure I picked the most beautiful features for the house. I truly could not be more pleased with the entire process! This is our second IDEAL home, and although I hope it's finally our forever home, if not, we would not hesitate to buy another IDEAL home!

4.6
Verified Homeowner
Stillwater, OK, on Jul 07, 2025

[name removed] is excellent!

5.0
Verified Homeowner
Harrah, OK, on Jun 19, 2025

The customer service

5.0
Verified Homeowner
Guthrie, OK, on Jun 16, 2025

Liked that it was easy, but it was a simple cash sale. Didn’t like that the house had been built for a while, long enough for bugs to be in the recessed lighting, would have like for these to be cleaned. Furnace filters were dirty and had to be replaced at my cost and since I didn’t have a ladder I had to borrow one. Found some issues related to quality of work (back door frame doesn’t fit the door and the rain caused it to stick, which split the wood frame in three places. I am still waiting for that to be fixed. Also, no gutters along the sides of my house, causes problems during heavy rain—drains into my neighbor’s yard—he has gutters so I know it’s from my house.

3.1
Verified Homeowner
Stillwater, OK, on May 24, 2025

I like how [name removed] go out his ways to help fixes minor issues. Always trying his hardest to come and help me understand what going on and how to handle minor issues.

3.0
Verified Homeowner
Oklahoma City, OK, on May 16, 2025

The selling of our mortgage to a different bank

4.4
Verified Homeowner
Stillwater, OK, on Apr 16, 2025

Some issues that have arose, such as fence wood splitting, doors don't close properly, etc.

4.0
Verified Homeowner
Harrah, OK, on Apr 01, 2025

Glass panel on outside light fixture was missing. This was pointed out during walk-through and never fixed. We had a plumbing issue immediately after move in due to error with back water valve. Other than that we had an overall great experience and love our home.

4.8
Verified Homeowner
Stillwater, OK, on Mar 26, 2025

Closing date changed and made it difficult for me to plan. I had to stay with a friend for a few weeks so that I had a place to stay. Other than that, the process of purchasing my home was quite enjoyable!

4.3
Verified Homeowner
Harrah, OK, on Feb 28, 2025

Literally, nothing. We had a number of special requests throughout the whole process and ever single one of them were met or exceeded.

5.0
Verified Homeowner
Stillwater, OK, on Feb 12, 2025

Everything was well organized and followed the schedule.

5.0
Verified Homeowner
Oklahoma City, OK, on Dec 19, 2024

Smooth process and communication was flawless. RECOMMEND

5.0
Verified Homeowner
Stillwater, OK, on Nov 17, 2024

Everything was very smooth and explained thoroughly!

4.7
Verified Homeowner
Oklahoma City, OK, on Oct 18, 2024

Very quick communication

4.1
Verified Homeowner