Homebuilder Ratings & Reviews

Ideal Homes

East

133 Homeowner Reviews
Mar 2025 - Sep 2026

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From East
Purchase Experience Testimonials from Real Homebuyers

Oklahoma city, OK, on Sep 10, 2026

The overall attention to detail; the sales team is superb. They are helpful and seek to answer all questions in a timely manner. The entire experience was wonderful - and thank you so much for the Bible. Getting a Bible impacted our perception of the values that Ideal embraces. That act alone touched our hearts, but that's not all - you've built a quality home that we will enjoy until [name removed] returns!

5.0
Verified Homeowner
Mission Hills, OK, on Sep 07, 2026

The communication was great and the entire process was very smooth.

5.0
Verified Homeowner
Guthrie, OK, on Aug 30, 2026

[name removed] was amazing and made us feel comfortable while making the decision to purchase our home. She was very knowledgeable & patient. Also, [name removed] & [name removed] at Citywide went above & beyond to ensure an on time closing. I really appreciate the people involved in the process to help us get our amazing home

4.0
Verified Homeowner
Oklahoma city, OK, on Aug 25, 2026

I really like the fact that the IdealHome team is professional and fast to respond, but I wish the house prices be little cheaper!

4.4
Verified Homeowner
Stillwater, OK, on Aug 24, 2026

They did not do all the repairs and replacements they had promised in the legally binding contract they agreed to following the home inspection. The quality of their appliances and bathroom fixtures is also disappointing.

2.0
Verified Homeowner
Harrah, OK, on Aug 14, 2026

I loved that the owner’s wife left a Bible for us. What a nice touch!

4.8
Verified Homeowner
Stillwater, OK, on Aug 02, 2026

The purchase process was smooth and answered all my questions in a timely manner.

4.5
Verified Homeowner
Oklahoma City, OK, on Aug 01, 2026

What I liked most was the promptness and efficiency in which Ideal and their partner Lending Dreams worked to get my wife and I into a new home. Everyone we worked with was also incredibly friendly!

5.0
Verified Homeowner
Norman, OK, on Jul 23, 2026

Ideal was very attentive to my concerns and questions. The builder checked in on me day one and even resolved minor questions that came up throughout the first month.

4.5
Verified Homeowner
Stillwater, OK, on Jul 16, 2026

Excellent communication. Reliability and friendliness. Flexibility. No dislikes. Great experience.

5.0
Verified Homeowner
Oklahoma City, OK, on Jun 28, 2026

Liked the frequent updates during the building process.

5.0
Verified Homeowner
Guthrie, OK, on Jun 15, 2026

Everyone was responsive to questions and easy to communicate with. Also, [name removed] was extremely knowledgeable at the walk through and thoroughly explained the after purchase process.

5.0
Verified Homeowner
Choctaw, OK, on Jun 14, 2026

Great service

5.0
Verified Homeowner
Stillwater, OK, on Jun 13, 2026

I liked the communication between me and Ideal Homes. I was able to know about the progress during the building of my home. The design experience was outstanding. Every single person with Ideal Homes has been professional, kind and understanding.

5.0
Verified Homeowner
Stillwater, OK, on Jun 06, 2026

it was a pretty straight forward and easy process. The people I dealt with were reasonable, accessible accommodating and friendly. Nothing to dislike that I can think of

4.8
Verified Homeowner
Harrah, OK, on May 28, 2026

I really disliked cheli alluding to that if the buyer continues to bring up any issues they will terminate the contract. In legal terms it was called dealing in bad faith, retaliation, wrongful termination of contract or even coercion. Then proceeding to do just that. Had to speak with the president directly to have the issue addressed and fixed. Thank you Mr [name removed].

2.5
Verified Homeowner
Stillwater, OK, on May 24, 2026

The whole experience was very easy.

5.0
Verified Homeowner
Oklahoma City, OK, on May 22, 2026

Everyone was very helpful and got back to me in a timely manner

3.6
Verified Homeowner
Stillwater, OK, on May 17, 2026

I loved the professionals I dealt with throughout the process. The entire process was like perfect “turn key”, very efficient and easy process. Great concept! Impressive people.

5.0
Verified Homeowner
Harrah, OK, on May 15, 2026

Our building contractor, [name removed], was amazing! Kept us up to date and resolved any issues immediately!!

5.0
Verified Homeowner