Homebuilder Ratings & Reviews

Shaddock Homes

Shaddock Homes

825 Homeowner Reviews
Feb 2024 - Aug 2025

Shaddock Homes

Overall Satisfaction

4.3
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Shaddock Homes logo
For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.
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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 10 Comments From Shaddock Homes
Purchase Experience Testimonials from Real Homebuyers

Celina, TX, on Aug 12, 2025

Purchase experience was great. Sales personnel were very helpful in making recommendations and resolving issues.

4.9
Verified Homeowner
Prosper, TX, on Aug 08, 2025

What I liked: [name removed] from Sales & [name removed], the builder were both very helpful in answering my questions. A chat was set up between the three of us and the responses from them were prompt and helpful. Both of them were professional in their respective services. What I disliked: I don't think there was anything so far that I felt was a bad experience. I only have good things, at least so far :-).

4.8
Verified Homeowner
Forney, TX, on Aug 08, 2025

I lovet he customer service and the communication. [name removed] went out of her way to make my purchase happen!

5.0
Verified Homeowner
McKinney, TX, on Aug 06, 2025

The quality of craftsmanship in our [name removed] home has far exceeded that of any other home we’ve owned or toured. [name removed] from the model home and [name removed] have both been incredibly helpful, kind, and respectful throughout the process. What is typically a stressful experience has been made calm, and even exciting, thanks to their support and professionalism.

5.0
Verified Homeowner
Prosper, TX, on Jul 28, 2025

As much as [name removed] was absolutely amazing with his support, [name removed] was absolutely amazing through the building process. They were bang on time walking us through the process and made it such an easy process.

5.0
Verified Homeowner
Frisco, TX, on Jul 27, 2025

Peace of mind, getting what we wanted and timely closing.

4.3
Verified Homeowner
Celina, TX, on Jul 27, 2025

We loved working with [name removed]. She was always quick to respond and so so nice to work with!

4.9
Verified Homeowner
McKinney, TX, on Jul 27, 2025

We are extremely happy with the experience with [name removed] homes. Special thanks to Sales agent [name removed] for the help she did through out the process.

5.0
Verified Homeowner
Celina, TX, on Jul 23, 2025

Working with michelle has always been a pleasure

4.7
Verified Homeowner
Celina, TX, on Jul 22, 2025

Very easy process and [name removed] in sales and [name removed] in construction were amazing throughout the whole transaction and move in.

5.0
Verified Homeowner