Ratings & Reviews

Pacific Sunbelt Mortgage

Adrianne Pozzi

243 Customer Reviews Completed Jan 2020 - Jul 2021

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.5

Expectations Management

4.6

Trustworthiness

4.6

Willingness To Recommend

4.6

Rep Profile

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Adrianne Pozzi


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As a Senior Mortgage Advisor and Branch Manager, Adrianne Pozzi’s main goal is to understand each client’s individual needs and navigate them through the loan process with confidence. She has 23 years in the Mortgage Industry and over 10 years of experience working with new home builders. Because of her and the company’s ability to communicate, validate and package loans precisely, she has repeatedly earned Presidents Club honors and ranked Top 5 in loan production for many years. As a loan officer, she leverages her diverse knowledge of the industry to successfully build long term client relationships. She prides herself on being a great mother and having a great balance between career and her home life. She has a great love for the outdoors and has been known to pre-qualify a buyer while on the hiking trail. She prides herself on always being available to her clients.

MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Dinuba, on Jul 29, 2021

PSM is the way to go, they work with you and are open to all your questions. If they cannot find an answer for you right away, they will point you in the right direction till you are satisfied. You can’t go wrong with PSM.

4.0
Verified Homeowner
Tracy, on Jul 20, 2021

Pacific Sunbelt Mortgage know the process and can be competitive in finding the best interest rates

4.5
Verified Homeowner
Lincoln, on Jul 09, 2021

Adrianne and Tran were among the very best I have worked with!

5.0
Verified Homeowner
Lincoln, on Jul 07, 2021

Great service from Adrianne and Nicole. Would highly recommend them to anyone looking for a loan....

5.0
Verified Homeowner
Woodland, on Jul 03, 2021

Amazing work! Y’all made everything so smooth

5.0
Verified Homeowner
Dinuba, on Jul 02, 2021

Pacific Sunbelt made my home buying process very easy. They They communicated with me throughout the process and addressed any questions or concerns that I had promptly. My loan officer was very helpful when submitting documentation and guided me when I needed support.

5.0
Verified Homeowner
Visalia, on Jun 24, 2021

We have the best experience with Pacific Sunbelt Mortgage! We felt everyone cared and went above and beyond to make sure the house we love become our home!

5.0
Verified Homeowner
Tracy, on Jun 19, 2021

Customer friendly services- personalized phone calls and advices

5.0
Verified Homeowner
Rancho Cordova, on Jun 18, 2021

Dedicated and great communication

5.0
Verified Homeowner
Rancho Cordova, on Jun 15, 2021

Consider PSM because it was a no hassle and stress free process. Rates are competitive with other mortgage companies. The PSM representative I worked with always got back to me in a timely manner and if there was something needed from me, I was given plenty of time to submit.

5.0
Verified Homeowner
Tracy, on Jun 10, 2021

I felt that Adrianne and Tran Tran were very helpful in answering our questions about the various stages of purchasing a new home. They informed us of what documentation was needed and when, explained the differences between our two loan types, and were transparent as to what options we had in our downpayment, closing fees, etc. As first-time home buyers, we were brand new to the process and even though we did our due diligence we still had questions that Adrianne and Tran Tran answered for us. I was grateful that they checked in towards the end of the process to confirm that things were completed on their end with regards to the title. It helped us with peace of mind.

5.0
Verified Homeowner
Visalia, on Jun 07, 2021

Ask to work with Tran Tran. She is the best!

5.0
Verified Homeowner
Visalia, on May 17, 2021

Pacific Sunbelt Mortgage is an amazing company. I had Tran Tran communicating with me throughout the process, and she explained all the details I was unsure of. The communication lines were always open, and Tran made sure that we were happy. We wanted to make sure we could make our 1st payment in july, after closing the begining of May. It was not a for sure option since the beginning of the month was on a weekend. She made it work and that made it so much easier on us! I really appreciate all of the help I received, the ease of transactions, and the piece of mind that came from using Pacific Sunbelt. If anyone deserves a raise, it's Tran Tran! She was so delightful to work with!

5.0
Verified Homeowner
Tracy, on May 11, 2021

neutral

3.0
Verified Homeowner
Visalia, on May 07, 2021

Pacific sunbelt was very prompt about keeping me in the loop throughout my mortgage process. They were able to answer all my questions and made me feel secure about the process. When I had a question they were very quick about calling me back and clarifying. I never felt like they were too busy or uneducated about my particular loan. They made the whole process a lot easier for me.

5.0
Verified Homeowner
Lincoln, on May 06, 2021

Great experience

5.0
Verified Homeowner
Lincoln, on Apr 27, 2021

If you want someone who is professional, prompt, and easy to work with, you should look no further.

5.0
Verified Homeowner
Dinuba, on Apr 06, 2021

Great work, thank you.

5.0
Verified Homeowner
Tracy, on Apr 06, 2021

Pacific Sunbelt Mortgage is really amazing, very helpful in the process. Adrianne Pozzi and Tran Tran are really amazing people and really helpful for a smooth process and closing.

5.0
Verified Homeowner
Tracy, on Apr 05, 2021

Tran ang adrianne are awesome and they helped me like anything

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

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MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

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MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

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