Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

4,420 Customer Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Customers' willingness to recommend this title company

Location Map

 

Most Recent 30 Comments From All Locations
Title Experience Testimonials from Real Customers

Conroe, TX, on Sep 27, 2022

[name removed] was great! She made sure to go over every document before we signed it and made sure we knew what paper work we needed for getting things set up for our new home when we left.

4.9
Verified Homeowner
Lavon, TX, on Sep 26, 2022

I have observed that after signing the papers an email has been sent with an attachment. The title company not only sends that email to us but also sends it to the realtor. I feel it is not necessary to send that information to the realtor.

5.0
Verified Homeowner
Katy, TX, on Sep 25, 2022

Everyone was great

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Frisco, TX, on Sep 24, 2022

Wonderful experience

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Katy, TX, on Sep 24, 2022

Helpful

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Fresno, TX, on Sep 19, 2022

Did not like secure info emails. Login was a problem. Could have made it easy and simple

4.5
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

I’m so sorry to hear that your experience in your recent transaction was less than ideal. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Pinehurst, TX, on Sep 19, 2022

A very pleasant experience!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Spring, TX, on Sep 17, 2022

[Translated from ES] Very good service

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Waxahachie, TX, on Sep 16, 2022

Very knowledgeable staff and very efficient.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Katy, TX, on Sep 13, 2022

Was great experience thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Katy, TX, on Sep 13, 2022

My experience on the closing day was excellent, the people who attended us at your office were very attentive and cordial, they gave us a smile and the process was very pleasant. I highly recommend you!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Cleveland, TX, on Sep 10, 2022

I have not received my cash back check yet. When will I receive it?

4.6
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking time to share your feedback. After speaking with you about this issue it looks like we were able to resolve it. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Rosharon, TX, on Sep 10, 2022

[name removed] on the notary were both professional and kept me updated as we waited for the wire from the lender. Will recommend them for the future!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Magnolia, TX, on Sep 09, 2022

Great overall experience. Friendly and professional.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Hutto, TX, on Sep 09, 2022

My documents were missing and I was worried about my personal information. The notary did not go over my documents with me and just showed the places I need to sign. But they responsed my email&text message very promptly.

2.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

Thank you for the feedback. We are looking into this issue. In the meantime, if you would like to discuss your experience further, please email us at fahomebuilder@firstam.com.

Katy, TX, on Sep 08, 2022

[name removed] was great and she made sure we had everything we needed.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Boerne, TX, on Sep 07, 2022

I was very satisfied. Thank you!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

McKinney, TX, on Sep 07, 2022

Very pleasant and professional service

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Waxahachie, TX, on Sep 06, 2022

First American Title Co met our needs.

3.8
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the feedback. We appreciate your taking the time to share about your experience.

Boerne, TX, on Sep 02, 2022

[name removed] was amazing! [name removed] made the process a nightmare, but as soon as it was in her hands she took care of us and made the whole process much smoother. Thanks [name removed]!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Katy, TX, on Aug 31, 2022

Communication was smooth.

4.7
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Katy, TX, on Aug 31, 2022

Very pleasant. My signing was very smooth

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Princeton, TX, on Aug 31, 2022

I was expecting HUD to be shared with me 72 hours in advance. That didn't happen. On the day of closing my wife was added to title. Apart from that it was a very good experience.

3.6
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so sorry to hear that your experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Arlington, TX, on Aug 31, 2022

[name removed] was awesome!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Conroe, TX, on Aug 27, 2022

Wonderful experience thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the positive feedback!

Farmers Branch, TX, on Aug 26, 2022

[name removed] was great. He was incredibly knowledgeable, always on time, and made the process very easy. As we were going through the documents at closing, it seemed like he had every part of each document memorized. Not only that, but he was also very kind and made us feel welcome. I really appreciate his type of professionalism and would recommend [name removed] to anyone.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Forney, TX, on Aug 25, 2022

As first-time homeowners going through this purchasing process, my wife and I were blessed to have [name removed] walk us through our document signing. She went at a pace that didn't feel rushed or uncomfortable for us. [name removed] took the time to answer the questions asked - including the non-verbal questions that were asked via confused facial expressions. Her friendly personality and warm disposition made the closing day a highlight of the entire home purchasing process.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Conroe, TX, on Aug 25, 2022

It was wonderful experience being a first time home buyer they made it very easy and I’m thankful for all the effort and work they put into helping me purchase my home thanks again me and my family are blessed and grateful

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Aug 24, 2022

Very professional enjoyed our first experience with the company

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Houston, TX, on Aug 24, 2022

I was so delighted everyone was so warm and helpful and caring understanding overall a 100 plus

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

About Eliant

Since 1984, Eliant has been independently evaluating the performance of real estate companies across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their title process, and we present the ratings and comments collected from new-home buyers here.

Eliant verifies that only evaluations completed by actual customers are included in this review site. No other evaluations - whether collected by the company or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less