Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

4,562 Customer Reviews Completed Apr 2020 - Sep 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

Location Map

 

Most Recent 30 Comments From All Locations
Title Experience Testimonials from Real Customers

Pflugerville, TX, on Sep 20, 2021

Great service would gladly recommend

5.0
Verified Homeowner
New Braunfels, TX, on Sep 20, 2021

There are unknown pieces of information at this time. I don’t know if my personal information is secure until it’s not. Additionally, I had to drive nearly an hour for closing signatures. Lastly, I still have yet to receive my key to the neighborhood amenities. The HOA was waiting on closing documents from First American before they would send the keys. I honestly don’t know what makes First American better than any other Title company.

4.8
Verified Homeowner
Little Elm, TX, on Sep 20, 2021

Everything went smooth with no surprises.

5.0
Verified Homeowner
Richmond, TX, on Sep 20, 2021

Thank You!

5.0
Verified Homeowner
Glenn Heights, TX, on Sep 20, 2021

Muy sencillo el proceso y súper contengo

5.0
Verified Homeowner
Iowa Colony, TX, on Sep 20, 2021

Totally satisfied.

5.0
Verified Homeowner
Houston, TX, on Sep 20, 2021

Everyone was very delightful and pleasant. Thank you for such a wonderful experience

5.0
Verified Homeowner
Alvarado, TX, on Sep 20, 2021

The experience was smooth with no issues. Great customer service!

5.0
Verified Homeowner
La Porte, TX, on Sep 20, 2021

There is always room for improvement, regardless on how well the company is run and/or personnel execute. Also the incorporation of new technology to ensure we keep up with the new era is encourageable.

4.5
Verified Homeowner
Anna, TX, on Sep 20, 2021

I am delighted.

5.0
Verified Homeowner
Katy, TX, on Sep 20, 2021

[Translated from ES] Excellent attention, excellent they explain everything very well in detail I give them a 100😀

5.0
Verified Homeowner
Tomball, TX, on Sep 20, 2021

[name removed] is an excellent team member.

5.0
Verified Homeowner
Oak Leaf, TX, on Sep 20, 2021

Great, friendly, very knowledge title company!

5.0
Verified Homeowner
Royse City, TX, on Sep 18, 2021

[name removed] was excellent during the entire process. She was professional and personable. She kept us informed all the way.,

5.0
Verified Homeowner
Forney, TX, on Sep 07, 2021

Needs more experience dealing with VA loans. Organization is unsure of what documentation is needed.

4.0
Verified Homeowner
Northlake, TX, on Sep 07, 2021

Very knowledgeable and helpful! They were the best part of our home buying experience.

5.0
Verified Homeowner
Richmond, TX, on Sep 04, 2021

The title clerk was not expert ( or did not choose to share her expertise) in explaining the documents. I am a former real estate Broker and had I not had experience with these documents I would have had no idea what I was signing

3.4
Verified Homeowner
Mesquite, TX, on Sep 03, 2021

It was an awesome experience! Very professional and timely!!

5.0
Verified Homeowner
Burleson, TX, on Sep 03, 2021

Great experience

4.8
Verified Homeowner
Houston, TX, on Aug 28, 2021

None at this time

5.0
Verified Homeowner
Farmers Branch, TX, on Aug 27, 2021

[name removed] was Excellent. Great Customer Service. Authentic and Courteous.

5.0
Verified Homeowner
Humble, TX, on Aug 24, 2021

[name removed] was prompt & professional. Process was quick.

5.0
Verified Homeowner
Crandall, TX, on Aug 24, 2021

The closer was very helpful and very nice.

5.0
Verified Homeowner
Little Elm, TX, on Aug 24, 2021

We met with [name removed] with 1st American Title and expected a long process. [name removed] was so professional and prepared we were out within an hour - painless process. Our mortgage company had given us information regarding the close on many occasions that caused the signing to go very smoothly.

5.0
Verified Homeowner
Joshua, TX, on Aug 23, 2021

every thing was great.

5.0
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and [name removed] were awesome. Extremely pleasant, knowledgeable, and most of all thorough.

5.0
Verified Homeowner
Magnolia, TX, on Aug 23, 2021

[Translated from ES] At the beginning of the process the staff was not efficient but at the end of the closing with the change of personnel that their departments carried out it was excellent

4.8
Verified Homeowner
Manor, TX, on Aug 23, 2021

[name removed] and the notary (I'm so sorry I do not remember the young lady's name) were amazing. As a first time home buyer, they made the experience extremely painless and I honestly had a blast going in to sign paperwork. We laughed, signed papers and I left to get my keys. They gave me very good warnings about solicitations to be expected and what to expect as a first timer. I took their advices to heart and I believe they have and will continue to serve me. Thank you.

5.0
Verified Homeowner
Houston, TX, on Aug 22, 2021

Thank you for everything

5.0
Verified Homeowner
Little Elm, TX, on Aug 22, 2021

This was a wonderful experience. Loved the portal with the documents. The team made sure we were informed and aware of wire fraud during this whole process. On the day of closing, our closing specialist [name removed] was very well informed, efficient, friendly and knowledgeable. Everything went very smoothly.

5.0
Verified Homeowner

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

About Eliant

Since 1984, Eliant has been independently evaluating the performance of real estate companies across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their title process, and we present the ratings and comments collected from new-home buyers here.

Eliant verifies that only evaluations completed by actual customers are included in this review site. No other evaluations - whether collected by the company or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less