Ratings & Reviews

First American Title - Texas

3,925 Customer Reviews Completed Apr 2020 - Jun 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this title company

Location Map

 

Satisfaction Ratings by Location

Most Recent 30 Comments From All Locations
Title Experience Testimonials from Real Customers

Waxahachie, TX, on Jun 15, 2021

Everyone was very professional and knowledgeable. The closing went very smooth and made it a great experience. I would recommend highly.

5.0
Verified Homeowner
Richmond, TX, on Jun 15, 2021

I am delighted with the title company

4.8
Verified Homeowner
Allen, TX, on Jun 15, 2021

Closing was efficient and very courteous

5.0
Verified Homeowner
Anna, TX, on Jun 15, 2021

Very friendly, patient with me and my anxiousness. Very knowledgeable.

5.0
Verified Homeowner
Kyle, TX, on Jun 14, 2021

[Translated from ES] Very good work Thank you

5.0
Verified Homeowner
Forney, TX, on Jun 14, 2021

Very professional

5.0
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

The process was smooth and easy.

4.9
Verified Homeowner
Little Elm, TX, on Jun 13, 2021

Cheryl was extremely patient, helpful and kind throughout the closing process. She took time to go through each of the signing documents and answered our questions. Would highly recommend her, especially for a first home buyer.

5.0
Verified Homeowner
Hickory Creek, TX, on Jun 12, 2021

Professional, responsive, and knowledgeable. All of your people exhibited those qualities.

5.0
Verified Homeowner
Schertz, TX, on Jun 11, 2021

Need to make sure lender has send a draft copy of the closing documents to buyer before closing

5.0
Verified Homeowner
Round Rock, TX, on Jun 11, 2021

We had a great first home buying experience with y’all!

5.0
Verified Homeowner
Pflugerville, TX, on Jun 10, 2021

Loved the lady that assisted me. So thankful She was able to fill in

5.0
Verified Homeowner
Heartland, TX, on Jun 09, 2021

They did an excellent job.

5.0
Verified Homeowner
Melissa, TX, on Jun 08, 2021

Our experience seemed so smooth and hassle free. The closing appointment was quick and efficient and the agent was super pleasant to work with. Thank You for a wonderful experience!

5.0
Verified Homeowner
Jarrell, TX, on Jun 08, 2021

Thank you!

5.0
Verified Homeowner
Desoto, TX, on Jun 08, 2021

Thank you for such and easy and smooth closing!

5.0
Verified Homeowner
Little Elm, TX, on Jun 08, 2021

REGGIE WAS EXCELLENT MADE OUR EXPERIENCE AWESOME GREAT JOB REGGIE

5.0
Verified Homeowner
Mesquite, TX, on Jun 07, 2021

We were please with how easy the process was and always keep us up informed.

5.0
Verified Homeowner
Glenn Heights, TX, on Jun 06, 2021

I the loaners wife was 100% dissatisfied with the handing of the whole process.

1.8
Verified Homeowner
Brookshire, TX, on Jun 06, 2021

[Translated from ES] The only bad thing was the process time, it took 4 hours to rest. I am satisfied with the process.

4.9
Verified Homeowner
San Antonio, TX, on Jun 06, 2021

They didn’t let us take a picture with a key or sign that said sold, so we were a little disappointed about that

5.0
Verified Homeowner
Iowa Colony, TX, on Jun 06, 2021

Necol Cook was so amazing and helpful. She explained and kept me in the loop more than my own loan officer. Necol is a 10 for me!

5.0
Verified Homeowner
Denton, TX, on Jun 05, 2021

Morgan was very professional and explained everything perfectly.

4.7
Verified Homeowner
Lavon, TX, on Jun 05, 2021

Thank you for the expert level service in this new home buying process.

5.0
Verified Homeowner
Houston, TX, on Jun 05, 2021

Really good experience with kb n First American Bank...I would really recommend

5.0
Verified Homeowner
Fort Worth, TX, on Jun 04, 2021

Part of Bloomfield garbage

0.5
Verified Homeowner
Pflugerville, TX, on Jun 03, 2021

There was some paperwork that was missed, but it got taken care of the same day. They were willing to stay after 5 to wait for me to turn around and sign.

4.6
Verified Homeowner
Sachse, TX, on Jun 02, 2021

Tricia Mallette was absolutely instrumental in us getting to close on time. It was all very last-minute and crazy, but she put pressure on the lender when it was needed so that we were ultimately successful. Definitely an anchor in the storm for us. Late night, but all for a good cause. Thank you, Tricia!

5.0
Verified Homeowner
Waxahachie, TX, on Jun 01, 2021

Easy process

5.0
Verified Homeowner
Dripping Springs, TX, on Jun 01, 2021

It was ok. I have closed on 4 homes in the past. This was the worst experience

4.2
Verified Homeowner

Company Profile

First American Title - Texas logo

First American Title Insurance Company facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services.

First American Title helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Find out more about our products and services, and how First American can help you streamline your transaction and protect your investment

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About Eliant

Since 1984, Eliant has been independently evaluating the performance of real estate companies across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their title process, and we present the ratings and comments collected from new-home buyers here.

Eliant verifies that only evaluations completed by actual customers are included in this review site. No other evaluations - whether collected by the company or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less