Overall Satisfaction
Location Map
Satisfaction Ratings by Location
Most Recent 30 Comments From All Locations
Title Experience Testimonials from Real Customers
San Antonio, TX, on Jan 22, 2023
Very knowledgeable staff. Efficient.
Customer Care Team
First American Title - Texas
Jan 27, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Manor, TX, on Jan 20, 2023
Thank you
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you for taking the time to share your feedback!
Katy, TX, on Jan 19, 2023
I didn’t got the change to close in person, so I can’t say much
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you for taking the time to share your feedback. We hope to have the opportunity to serve you again in the future.
Weatherford, TX, on Jan 18, 2023
We were there a little early and they got to us within just minutes. They were super friendly and hospitable. Offered us something to drink... It was a very pleasant experience.
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
San Antonio, TX, on Jan 17, 2023
Overall great experience.
Customer Care Team
First American Title - Texas
Jan 17, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Pflugerville, TX, on Jan 15, 2023
I am grateful for the critical support that I received from [name removed] when no one else seemed to be listening,
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Farmers Branch, TX, on Jan 15, 2023
We are first time homebuyers and First American Title Company did an AMAZING job in realizing our Home Dream and becoming new homeowners!!! The entire process went so smooth and hassle free (with a small glitch but well taken care immediately). Great job & Thank you so much!!!!
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Forney, TX, on Jan 12, 2023
She is professional and friendly. My family and I left from there happily.
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Conroe, TX, on Jan 12, 2023
It was a lot of signing but was all so worth it! They made sure we understood what we were signing and what each paper was for! Thanks for all the help and making our dreams come true with this home!
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Sachse, TX, on Jan 11, 2023
The experience was great!
Customer Care Team
First American Title - Texas
Jan 17, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Sachse, TX, on Jan 10, 2023
Super warm and welcoming team at first American title! As I arrived everyone knew my name, and congratulated me. The process was detailed, balanced and they answered all of my questions. Thank you!
Customer Care Team
First American Title - Texas
Jan 10, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Conroe, TX, on Jan 08, 2023
Great Service! Congratulations [name removed] - Escrow Officer & [name removed], you guys are the best!
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Missouri City, TX, on Jan 08, 2023
Address to my house was wrong very wrong
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com
Fort Worth, TX, on Jan 06, 2023
Signing so many papers can be so stressful but you made it quick easy and stress-free loved it
Customer Care Team
First American Title - Texas
Jan 06, 2023
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Manvel, TX, on Jan 05, 2023
[Translated from ES] recommended, all the information was ready for the signature and the attention of our assistant was very pleasant, attentive and patient. We are happy.
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
San Antonio, TX, on Jan 05, 2023
This being my third purchase I was expecting more communication between the title company and me. It’s pointless to offer a way to send the closing agent messages if they do not respond. Fortunately it was not my first rodeo and I knew enough to avoid getting frustrated with this title company. If I had to recommend you to someone else I would ensure that this is not their first purchase experience.
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m so sorry to hear that your closing experience in your recent transaction was less than ideal. I would like to apologize for the lack of communication you encountered. Our goal is to provide the best service in our industry, so I hope we’ll have an opportunity to earn your business again in the future.
Houston, TX, on Jan 03, 2023
It took a little longer than expected. We had to wait but were keeping ??
Customer Care Team
First American Title - Texas
Jan 06, 2023
I’m so sorry to hear that your experience working with our team was less than ideal. Our goal is to provide the best service in our industry so it’s disappointing when we miss the mark. However, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Conroe, TX, on Jan 02, 2023
Keep up the great work
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Rowlett, TX, on Jan 02, 2023
[name removed] was amazing and made the entire process seamless.
Customer Care Team
First American Title - Texas
Jan 06, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Company Profile
First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
About Eliant
Since 1984, Eliant has been independently evaluating the performance of real estate companies across the U.S., Canada, and the Middle East:read more
- We ask recent homebuyers to evaluate their title process, and we present the ratings and comments collected from new-home buyers here.
Eliant verifies that only evaluations completed by actual customers are included in this review site. No other evaluations - whether collected by the company or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!