Ratings & Reviews

First American Title - TX

HOMEBUILDER SERVICES

Westchase Builder Escrow

655 Customer Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of customers' willingness to recommend this title company

PERFORMANCE RATINGS

The First American Settlement Team

4.8

The Closing Experience

4.8

Overall

4.8

Company Profile

First American Title's Homebuilder Services Division is focused on providing specialized support and a seamless closing experience for Homebuilders and new home buyers. Our teams are experts in supporting the unique needs of builders and buyers while placing an emphasis on security, safety, communication, and convenience throughout the homebuying process.

We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers

Katy, TX, on Sep 24, 2022

Helpful

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 26, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Pinehurst, TX, on Sep 19, 2022

A very pleasant experience!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Spring, TX, on Sep 17, 2022

[Translated from ES] Very good service

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on Sep 13, 2022

Was great experience thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Katy, TX, on Sep 13, 2022

My experience on the closing day was excellent, the people who attended us at your office were very attentive and cordial, they gave us a smile and the process was very pleasant. I highly recommend you!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 20, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Rosharon, TX, on Sep 10, 2022

[name removed] on the notary were both professional and kept me updated as we waited for the wire from the lender. Will recommend them for the future!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.

Magnolia, TX, on Sep 09, 2022

Great overall experience. Friendly and professional.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 12, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Katy, TX, on Aug 31, 2022

Very pleasant. My signing was very smooth

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Houston, TX, on Aug 24, 2022

I was so delighted everyone was so warm and helpful and caring understanding overall a 100 plus

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Sep 07, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Rosenberg, TX, on Aug 16, 2022

I was satisfied

5.0
Verified Homeowner
Rosenberg, TX, on Aug 02, 2022

I had a good customer service experience

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 17, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Fulshear, TX, on Aug 02, 2022

All went smoothly no complain.

5.0
Verified Homeowner
Houston, TX, on Aug 02, 2022

Our experience was great do the efficiency and knowledge by the title closer.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Aug 08, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Richmond, TX, on Jul 17, 2022

Great experience

5.0
Verified Homeowner
Fort Worth, TX, on Jul 14, 2022

Replied right away when we had questions.

0.5
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 15, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Richmond, TX, on Jul 04, 2022

My only drawback in the whole process was the 3 hours plus before I got my keys due to what I was told, waiting for the funds to clear. But overall, they were all professionals at what they do. Very organized. So many smiling faces. Sparkling clean environment.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 11, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Iowa Colony, TX, on Jun 27, 2022

Our closing went great. It was very fast and painless. everything was explained very well.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 01, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Houston, TX, on Jun 26, 2022

[Translated from ES] I am satisfied, very clear and efficient, I recommend them

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jul 01, 2022

Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.

Katy, TX, on Jun 22, 2022

Very friendly welcoming knowledgeable fast and secure Thank you

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 26, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Magnolia, TX, on Jun 18, 2022

Thank you for the excellent customer service, from the Surveyor ([name removed]), to my representative ([name removed]), both ladies were fun, lighthearted and perform professionally. They both made this process a breeze for me. They explained and went over anything that I had questions about. Because this is a big deal, they made sure that everything I signed, I understood. 

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 26, 2022

Thank you so much for the kind words. We love hearing that you enjoyed working with our team!

Richmond, TX, on Jun 09, 2022

Good

5.0
Verified Homeowner
Houston, TX, on Jun 05, 2022

Muchas gracias

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

Jun 16, 2022

Thank you!

Fort Worth, TX, on May 27, 2022

I’m very happy with the working process Thanks all the team

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 27, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Richmond, TX, on May 27, 2022

Overall they were wonderful. Thank you.

5.0
Verified Homeowner
Katy, TX, on May 16, 2022

[name removed] and the other staff members really made this a smooth transition. Everyone who assisted me in the closing process had excellent people skills and answered all questions I had about the process!

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 16, 2022

I’m so glad to hear that you had a great experience and that you enjoyed working with our team!  We hope to have the opportunity to serve you again in the future.

Rosenberg, TX, on May 12, 2022

Very nice and offered great hospitality

5.0
Verified Homeowner
Tomball, TX, on May 12, 2022

overall good experience, efficient and agile professionals

4.5
Verified Homeowner
Houston, TX, on May 12, 2022

Very professional. Everything was explained in detail. The process went smoothly.

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 16, 2022

I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.

Katy, TX, on May 11, 2022

Fueron muy atentos y me informaron paso a paso todo el proceso. Ademas revisamos todos los documentos de manera muy [name removed]. Fue una [name removed] exoeriencia

5.0
Verified Homeowner

Customer Care Team

First American Title - Texas

May 16, 2022

Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.

Tomball, TX, on May 10, 2022

[name removed] was so kind and helpful. It was a great experience. It will be great if you can offer snacks, it was a long time waiting and in the end, we all were starving

4.9
Verified Homeowner

Customer Care Team

First American Title - Texas

May 16, 2022

Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Title Experience Testimonials from Real Customers

Katy, TX, on Sep 24, 2022

Helpful

5.0
Verified Homeowner
Pinehurst, TX, on Sep 19, 2022

A very pleasant experience!

5.0
Verified Homeowner
Spring, TX, on Sep 17, 2022

[Translated from ES] Very good service

4.9
Verified Homeowner
Katy, TX, on Sep 13, 2022

Was great experience thank you

5.0
Verified Homeowner
Katy, TX, on Sep 13, 2022

My experience on the closing day was excellent, the people who attended us at your office were very attentive and cordial, they gave us a smile and the process was very pleasant. I highly recommend you!

5.0
Verified Homeowner
Rosharon, TX, on Sep 10, 2022

[name removed] on the notary were both professional and kept me updated as we waited for the wire from the lender. Will recommend them for the future!

5.0
Verified Homeowner
Magnolia, TX, on Sep 09, 2022

Great overall experience. Friendly and professional.

5.0
Verified Homeowner
Katy, TX, on Aug 31, 2022

Very pleasant. My signing was very smooth

5.0
Verified Homeowner
Houston, TX, on Aug 24, 2022

I was so delighted everyone was so warm and helpful and caring understanding overall a 100 plus

5.0
Verified Homeowner
Rosenberg, TX, on Aug 16, 2022

I was satisfied

5.0
Verified Homeowner
Rosenberg, TX, on Aug 02, 2022

I had a good customer service experience

5.0
Verified Homeowner
Fulshear, TX, on Aug 02, 2022

All went smoothly no complain.

5.0
Verified Homeowner
Houston, TX, on Aug 02, 2022

Our experience was great do the efficiency and knowledge by the title closer.

5.0
Verified Homeowner
Richmond, TX, on Jul 17, 2022

Great experience

5.0
Verified Homeowner
Fort Worth, TX, on Jul 14, 2022

Replied right away when we had questions.

0.5
Verified Homeowner
Richmond, TX, on Jul 04, 2022

My only drawback in the whole process was the 3 hours plus before I got my keys due to what I was told, waiting for the funds to clear. But overall, they were all professionals at what they do. Very organized. So many smiling faces. Sparkling clean environment.

5.0
Verified Homeowner
Iowa Colony, TX, on Jun 27, 2022

Our closing went great. It was very fast and painless. everything was explained very well.

5.0
Verified Homeowner
Houston, TX, on Jun 26, 2022

[Translated from ES] I am satisfied, very clear and efficient, I recommend them

5.0
Verified Homeowner
Katy, TX, on Jun 22, 2022

Very friendly welcoming knowledgeable fast and secure Thank you

5.0
Verified Homeowner
Magnolia, TX, on Jun 18, 2022

Thank you for the excellent customer service, from the Surveyor ([name removed]), to my representative ([name removed]), both ladies were fun, lighthearted and perform professionally. They both made this process a breeze for me. They explained and went over anything that I had questions about. Because this is a big deal, they made sure that everything I signed, I understood. 

5.0
Verified Homeowner
Richmond, TX, on Jun 09, 2022

Good

5.0
Verified Homeowner
Houston, TX, on Jun 05, 2022

Muchas gracias

4.9
Verified Homeowner
Fort Worth, TX, on May 27, 2022

I’m very happy with the working process Thanks all the team

5.0
Verified Homeowner
Richmond, TX, on May 27, 2022

Overall they were wonderful. Thank you.

5.0
Verified Homeowner
Katy, TX, on May 16, 2022

[name removed] and the other staff members really made this a smooth transition. Everyone who assisted me in the closing process had excellent people skills and answered all questions I had about the process!

5.0
Verified Homeowner
Rosenberg, TX, on May 12, 2022

Very nice and offered great hospitality

5.0
Verified Homeowner
Tomball, TX, on May 12, 2022

overall good experience, efficient and agile professionals

4.5
Verified Homeowner
Houston, TX, on May 12, 2022

Very professional. Everything was explained in detail. The process went smoothly.

5.0
Verified Homeowner
Katy, TX, on May 11, 2022

Fueron muy atentos y me informaron paso a paso todo el proceso. Ademas revisamos todos los documentos de manera muy [name removed]. Fue una [name removed] exoeriencia

5.0
Verified Homeowner
Tomball, TX, on May 10, 2022

[name removed] was so kind and helpful. It was a great experience. It will be great if you can offer snacks, it was a long time waiting and in the end, we all were starving

4.9
Verified Homeowner

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 30 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Title Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet