Overall Satisfaction
PERFORMANCE RATINGS
Company Profile
We offer creative underwriting solutions, advanced technology, and flexible support to assure a timely and stress-free closing.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Title Experience Testimonials from Real Customers
Katy, TX, on Jan 19, 2023
I didn’t got the change to close in person, so I can’t say much
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you for taking the time to share your feedback. We hope to have the opportunity to serve you again in the future.
Missouri City, TX, on Jan 08, 2023
Address to my house was wrong very wrong
Customer Care Team
First American Title - Texas
Jan 10, 2023
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. If you would like to discuss your experience further, please email us at fahomebuilder@firstam.com
Humble, TX, on Dec 17, 2022
Very professional. Easy closing.
Customer Care Team
First American Title - Texas
Dec 21, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Katy, TX, on Dec 10, 2022
Our closing agent was very efficient and polite.
Customer Care Team
First American Title - Texas
Dec 13, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Conroe, TX, on Dec 06, 2022
The instructions to get to the signing was the worst piece of information I have ever read. The map had 2 locations on it with only 1 address which made it very confusing. We were wandering around for almost an hour trying to find this place. Whoever made that pdf infographic needs to redo it.
Customer Care Team
First American Title - Texas
Dec 08, 2022
I’m very sorry to hear that you are unhappy with the service you have received, and I apologize that we did not meet your expectations. Thank you for bringing this to our attention and we will be sure to improve.
Houston, TX, on Dec 05, 2022
Everyone was super nice and pleasant to work with
Customer Care Team
First American Title - Texas
Dec 05, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Houston, TX, on Nov 21, 2022
The ladies were very nice, pleasant and professional. The process was really easy and I have purchased homes in the pass and this was exceptionally a positive, quick, easy, and painless process. Thank you ladies.
Customer Care Team
First American Title - Texas
Nov 21, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Richmond, TX, on Nov 19, 2022
It pretty good
Customer Care Team
First American Title - Texas
Nov 21, 2022
Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your experience.
Rosenberg, TX, on Nov 11, 2022
[name removed] and [name removed] were very helpful.
Customer Care Team
First American Title - Texas
Nov 11, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!
Aubrey, TX, on Nov 07, 2022
[name removed] was pleasure to work with. [name removed] was wonderful. The overall experience was great.
Customer Care Team
First American Title - Texas
Nov 07, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Celina, TX, on Oct 23, 2022
It was a great experience to work with [name removed]. He is an expert and professional who takes care of all the minute details. He was very kind in explaining everything in detail and helped us in signing the documents. Thanks you all the great support.
Customer Care Team
First American Title - Texas
Oct 24, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Magnolia, TX, on Oct 21, 2022
I had bad experience for closing. Closing instruction was given 2 business days before closing. I have been asking for instruction weeks ahead so i can prepare. Closing was monday instruction was given on thursday. They were close on weekends so no one was able to answer questions until mon. I was just given wire instruction, did not explain that must be done prior to close. I had trouble withdrawing my closing cost due to the big amount needed, bank requires to do it in person but unfortunately theres no bank located anywhere within the state. No other option was provided except cashiers check which still only can be done within bank. Does not allow ACH transfer. I had no choice but to drive to the nearest bank location in another state which was 6 hrs away. Fortunately bank was able to help do the transaction through phone. Was able to close on the same day.
Customer Care Team
First American Title - Texas
Oct 24, 2022
I’m very sorry to hear that you are unhappy with the service you have received. Thank you for bringing this to our attention and we will be sure to improve.
Magnolia, TX, on Oct 11, 2022
[Translated from ES] the best thanks for everything
Customer Care Team
First American Title - Texas
Oct 14, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Magnolia, TX, on Oct 04, 2022
[name removed] and [name removed] were a delight and made the entire experience easy and stress free. Wonderful all around
Customer Care Team
First American Title - Texas
Oct 10, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Katy, TX, on Sep 24, 2022
Helpful
Customer Care Team
First American Title - Texas
Sep 26, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Pinehurst, TX, on Sep 19, 2022
A very pleasant experience!
Customer Care Team
First American Title - Texas
Sep 20, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Spring, TX, on Sep 17, 2022
[Translated from ES] Very good service
Customer Care Team
First American Title - Texas
Sep 20, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Katy, TX, on Sep 13, 2022
Was great experience thank you
Customer Care Team
First American Title - Texas
Sep 20, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Katy, TX, on Sep 13, 2022
My experience on the closing day was excellent, the people who attended us at your office were very attentive and cordial, they gave us a smile and the process was very pleasant. I highly recommend you!
Customer Care Team
First American Title - Texas
Sep 20, 2022
I’m so glad to hear that you had a great experience and that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Rosharon, TX, on Sep 10, 2022
[name removed] on the notary were both professional and kept me updated as we waited for the wire from the lender. Will recommend them for the future!
Customer Care Team
First American Title - Texas
Sep 12, 2022
Thank you so much for the kind words. We love hearing that you enjoyed working with our team! We hope to have the opportunity to serve you again in the future.
Magnolia, TX, on Sep 09, 2022
Great overall experience. Friendly and professional.
Customer Care Team
First American Title - Texas
Sep 12, 2022
Thank you for taking the time to share your feedback! We are happy to hear that you enjoyed your experience.
Katy, TX, on Aug 31, 2022
Very pleasant. My signing was very smooth
Customer Care Team
First American Title - Texas
Sep 07, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Houston, TX, on Aug 24, 2022
I was so delighted everyone was so warm and helpful and caring understanding overall a 100 plus
Customer Care Team
First American Title - Texas
Sep 07, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Rosenberg, TX, on Aug 02, 2022
I had a good customer service experience
Customer Care Team
First American Title - Texas
Aug 17, 2022
I’m so glad to hear that you had a great experience. We hope to have the opportunity to serve you again in the future.
Houston, TX, on Aug 02, 2022
Our experience was great do the efficiency and knowledge by the title closer.
Customer Care Team
First American Title - Texas
Aug 08, 2022
Thanks so much for the positive feedback! We appreciate your taking the time to share about your experience.
Customer Care Team
First American Title - Texas
Jan 27, 2023
Thank you so much for the kind words. We love hearing that you enjoyed working with our team!