Top Homebuilder Ratings & Reviews

Irvine Pacific

Como

117 Homeowner Reviews Completed May 2019 - Nov 2020

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Lender Experience

4.7

Construction Experience

4.9

Customer Care Experience

5.0

Home Readiness

4.9

Installation & Workmanship

4.8

Community Profile

Como


Como’s residences offer expansive living areas and room options to plan for the future. Spacious homes with up to five bedrooms afford privacy to every family member, plus lofts are perfect for playrooms or casual spots to unwind. Everyone will naturally gravitate to the large Great Room, where panoramic doors are standard, and optional dens offer the exciting possibility of a working home office. Como’s proximity to Crestview Park further elevates its appeal.


Driving Directions
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Feb 25, 2020

[name removed] has always provided quick response to my questions.

5.0
Verified Homeowner
Irvine, on Nov 30, 2019

[name removed] has been an outstanding service representative and makes sure any issues are dealt with very quickly.

5.0
Verified Homeowner
Irvine, on Sep 04, 2019

What we like best about [removed] customer care experience is [removed] genuine care and attention that [removed] shows. He goes above and beyond, pays attention to detail, thinks of [removed] best solutions, treats his coworkers with respect, and is always warm and friendly, whether he is on official business, or just happen to pass you by on [removed] street. He is an exxeptional individual who has made our home buying experience a very pleasant one.

5.0
Verified Homeowner
Irvine, on Aug 26, 2019

[removed] our customer care representative. He has gone beyond what is required to make us a satisfied customer.

5.0
Verified Homeowner
Irvine, on Jul 26, 2019

[name removed] is the best. Proactively address any issues with best solutions. He is detail, committed and thoughtful.

5.0
Verified Homeowner
Irvine, on Jun 16, 2019

Our customer service representative, [removed], is what we liked best about our builder. The above and beyond care he gave us and our home was truly a testament to [removed] professionalism and high quality of [removed] Irvine company. The extra advice and time he took to teach us, first time home buyers, made him pretty much family to us by now. Thank you, [removed]!

4.7
Verified Homeowner
Irvine, on Jun 12, 2019

Customer service experience is extremely happy. Service rep [name removed] is highly professional, very knowledgeable, best of all, he is always taking the effort in understanding customers’ real needs and provides services/solutions of high quality under his company service guideline. He is responsive to customer inquiries and fulfills his responsibilities in an efficient manner with the flexibility to accommodate customers’ timelines. Great service rep ever!!

4.0
Verified Homeowner
Irvine, on Jun 07, 2019

I enjoyed living here at orchard Hills. I have a great customer care representative. He took care of fixing anything that needed to fix around [removed] house during [removed] first year. I would recommend my family and friends to purchase a house here if we had a HOA team that is willing to work with home owners when it comes to getting their backyard done and be more flexible to allow us to make improvements to [removed] front yard. This is [removed] most unreasonable and difficult HOA team I’ve ever had to dealt with. If we a more reasonable and realistic homeowners associations, I definitely would recommend my family and friends to purchase a home here at Orchard Hills.

3.7
Verified Homeowner
Irvine, on Jun 06, 2019

Irvine [name removed] has the BEST customer service representative. [name removed] is the BEST in the WORLD! He is very responsible and always go above and beyond to make sure that we are satisfied and get taken care of. I have a very high standard and [name removed] is one of the few people in this world that can meet my standard.

3.9
Verified Homeowner
Irvine, on May 20, 2019

[name removed]’s customer is unmatched. I’m very happy with the house but his attention to customer service makes me love living here!

5.0
Verified Homeowner
Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner
Irvine, on Feb 25, 2020

[name removed] has always provided quick response to my questions.

5.0
Verified Homeowner
Irvine, on Nov 30, 2019

[name removed] has been an outstanding service representative and makes sure any issues are dealt with very quickly.

5.0
Verified Homeowner
Irvine, on Sep 04, 2019

What we like best about [removed] customer care experience is [removed] genuine care and attention that [removed] shows. He goes above and beyond, pays attention to detail, thinks of [removed] best solutions, treats his coworkers with respect, and is always warm and friendly, whether he is on official business, or just happen to pass you by on [removed] street. He is an exxeptional individual who has made our home buying experience a very pleasant one.

5.0
Verified Homeowner
Irvine, on Aug 26, 2019

[removed] our customer care representative. He has gone beyond what is required to make us a satisfied customer.

5.0
Verified Homeowner
Irvine, on Jul 26, 2019

[name removed] is the best. Proactively address any issues with best solutions. He is detail, committed and thoughtful.

5.0
Verified Homeowner
Irvine, on May 20, 2019

[name removed]’s customer is unmatched. I’m very happy with the house but his attention to customer service makes me love living here!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Jun 16, 2019

Our customer service representative, [removed], is what we liked best about our builder. The above and beyond care he gave us and our home was truly a testament to [removed] professionalism and high quality of [removed] Irvine company. The extra advice and time he took to teach us, first time home buyers, made him pretty much family to us by now. Thank you, [removed]!

4.7
Verified Homeowner
Irvine, on Jun 12, 2019

Customer service experience is extremely happy. Service rep [name removed] is highly professional, very knowledgeable, best of all, he is always taking the effort in understanding customers’ real needs and provides services/solutions of high quality under his company service guideline. He is responsive to customer inquiries and fulfills his responsibilities in an efficient manner with the flexibility to accommodate customers’ timelines. Great service rep ever!!

4.0
Verified Homeowner
Irvine, on Jun 07, 2019

I enjoyed living here at orchard Hills. I have a great customer care representative. He took care of fixing anything that needed to fix around [removed] house during [removed] first year. I would recommend my family and friends to purchase a house here if we had a HOA team that is willing to work with home owners when it comes to getting their backyard done and be more flexible to allow us to make improvements to [removed] front yard. This is [removed] most unreasonable and difficult HOA team I’ve ever had to dealt with. If we a more reasonable and realistic homeowners associations, I definitely would recommend my family and friends to purchase a home here at Orchard Hills.

3.7
Verified Homeowner
Irvine, on Jun 06, 2019

Irvine [name removed] has the BEST customer service representative. [name removed] is the BEST in the WORLD! He is very responsible and always go above and beyond to make sure that we are satisfied and get taken care of. I have a very high standard and [name removed] is one of the few people in this world that can meet my standard.

3.9
Verified Homeowner