Top Homebuilder Ratings & Reviews

Irvine Pacific

Como

101 Homeowner Reviews Completed Aug 2019 - Feb 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.9

Lender Experience

4.8

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

4.9

Installation & Workmanship

4.9

Community Profile

Como


Como’s residences offer expansive living areas and room options to plan for the future. Spacious homes with up to five bedrooms afford privacy to every family member, plus lofts are perfect for playrooms or casual spots to unwind. Everyone will naturally gravitate to the large Great Room, where panoramic doors are standard, and optional dens offer the exciting possibility of a working home office. Como’s proximity to Crestview Park further elevates its appeal.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 22, 2020

we shall get more disclosure about the All American Asphalt plant and odor . [name removed] [name removed] shall stand up and work for that . Hope the plant can be removed in the near future ,

4.8
Verified Homeowner
Irvine, on Dec 04, 2020

Customer Service and Quality are the reasons why I choose to invest my families long term future in [name removed] [name removed] homes. I have found the workmanship and quality of products used in my current home to be great. In regards to the customer care experience, it has honestly been great. It has been very easy to get support as needed and resolve any issues. But I believe this is because of our outstanding customer care representative.

5.0
Verified Homeowner
Irvine, on Dec 02, 2020

It's been four months since we moved into this wonderful home. Albeit the raging fire from the canyons is now behind us, our neighbors are still talking and dealing with the aftermath of the disaster. Fortunately, Mr. [name removed] has been ardently attentive to ensure our needs are met and questions are answered promptly. We had our service shortly after the wildfire. Mr. [name removed] was detailed and meticulous as usual. He has shown us his utter affection for his job and this wonderful neighborhood. I illustrate one instance that enforced my view about his professionalism. The garage door was making a squeaking sound when open and close. When he mentioned cleaning was needed, I thought he probably meant to inject some wd-40 lubricant on the joints to smooth the friction. However, to my surprise, he actually removed the screws off the hinges, vacuumed, and lubricated every joint. He could have done a much simple method. Yet he took his time and went for the extra mile. The result was stunning and the flaps are much quieter and smoother. His dedication to perfection isn't done in vain. We are delighted to have Mr. [name removed] as a wonderful part of this neighborhood family.

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

everything is just really good

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

We got any help that we needed and always on time. Very friendly and professional work and any issue was always solved with precision.

5.0
Verified Homeowner
Irvine, on Oct 22, 2020

We receive very prompt and thorough responses to any problems we experience.

5.0
Verified Homeowner
Irvine, on Oct 19, 2020

Good quality and good after sale service. Good customer service.

4.6
Verified Homeowner
Irvine, on Oct 06, 2020

[name removed] he is nice!

5.0
Verified Homeowner
Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner
Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 04, 2020

Customer Service and Quality are the reasons why I choose to invest my families long term future in [name removed] [name removed] homes. I have found the workmanship and quality of products used in my current home to be great. In regards to the customer care experience, it has honestly been great. It has been very easy to get support as needed and resolve any issues. But I believe this is because of our outstanding customer care representative.

5.0
Verified Homeowner
Irvine, on Dec 02, 2020

It's been four months since we moved into this wonderful home. Albeit the raging fire from the canyons is now behind us, our neighbors are still talking and dealing with the aftermath of the disaster. Fortunately, Mr. [name removed] has been ardently attentive to ensure our needs are met and questions are answered promptly. We had our service shortly after the wildfire. Mr. [name removed] was detailed and meticulous as usual. He has shown us his utter affection for his job and this wonderful neighborhood. I illustrate one instance that enforced my view about his professionalism. The garage door was making a squeaking sound when open and close. When he mentioned cleaning was needed, I thought he probably meant to inject some wd-40 lubricant on the joints to smooth the friction. However, to my surprise, he actually removed the screws off the hinges, vacuumed, and lubricated every joint. He could have done a much simple method. Yet he took his time and went for the extra mile. The result was stunning and the flaps are much quieter and smoother. His dedication to perfection isn't done in vain. We are delighted to have Mr. [name removed] as a wonderful part of this neighborhood family.

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

everything is just really good

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

We got any help that we needed and always on time. Very friendly and professional work and any issue was always solved with precision.

5.0
Verified Homeowner
Irvine, on Oct 22, 2020

We receive very prompt and thorough responses to any problems we experience.

5.0
Verified Homeowner
Irvine, on Oct 06, 2020

[name removed] he is nice!

5.0
Verified Homeowner
Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 22, 2020

we shall get more disclosure about the All American Asphalt plant and odor . [name removed] [name removed] shall stand up and work for that . Hope the plant can be removed in the near future ,

4.8
Verified Homeowner
Irvine, on Oct 19, 2020

Good quality and good after sale service. Good customer service.

4.6
Verified Homeowner
Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner