Top Homebuilder Ratings & Reviews

Irvine Pacific

Como

58 Homeowner Reviews Completed Mar 2021 - Sep 2022

Overall Satisfaction

4.6
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.5

Lender Experience

5.0

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.5

Installation & Workmanship

4.6

Community Profile

Como


Como’s residences offer expansive living areas and room options to plan for the future. Spacious homes with up to five bedrooms afford privacy to every family member, plus lofts are perfect for playrooms or casual spots to unwind. Everyone will naturally gravitate to the large Great Room, where panoramic doors are standard, and optional dens offer the exciting possibility of a working home office. Como’s proximity to Crestview Park further elevates its appeal.


Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 04, 2020

Customer Service and Quality are the reasons why I choose to invest my families long term future in [name removed] [name removed] homes. I have found the workmanship and quality of products used in my current home to be great. In regards to the customer care experience, it has honestly been great. It has been very easy to get support as needed and resolve any issues. But I believe this is because of our outstanding customer care representative.

5.0
Verified Homeowner
Irvine, on Dec 22, 2020

we shall get more disclosure about the All American Asphalt plant and odor . [name removed] [name removed] shall stand up and work for that . Hope the plant can be removed in the near future ,

4.8
Verified Homeowner
Irvine, CA, on Sep 01, 2022

1. I had late delivery of the house over a month and my mortgage loan rate went up for 2% 2. I was told the construction where next to my house will be done a month later after me, however, I was waked up every single in the past month include weekend and will still gonna happen for couple months. 3. After we move in, we captured three mic in the room and one in the back yard. I did home check with pet control company and I was told the mic may already exist in the house before I move-in.

2.9
Verified Homeowner
Irvine, on Oct 19, 2020

Good quality and good after sale service. Good customer service.

4.6
Verified Homeowner
Irvine, on Dec 02, 2020

It's been four months since we moved into this wonderful home. Albeit the raging fire from the canyons is now behind us, our neighbors are still talking and dealing with the aftermath of the disaster. Fortunately, Mr. [name removed] has been ardently attentive to ensure our needs are met and questions are answered promptly. We had our service shortly after the wildfire. Mr. [name removed] was detailed and meticulous as usual. He has shown us his utter affection for his job and this wonderful neighborhood. I illustrate one instance that enforced my view about his professionalism. The garage door was making a squeaking sound when open and close. When he mentioned cleaning was needed, I thought he probably meant to inject some wd-40 lubricant on the joints to smooth the friction. However, to my surprise, he actually removed the screws off the hinges, vacuumed, and lubricated every joint. He could have done a much simple method. Yet he took his time and went for the extra mile. The result was stunning and the flaps are much quieter and smoother. His dedication to perfection isn't done in vain. We are delighted to have Mr. [name removed] as a wonderful part of this neighborhood family.

5.0
Verified Homeowner
Irvine, CA, on Aug 30, 2022

NA

5.0
Verified Homeowner
Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Dec 01, 2020

everything is just really good

5.0
Verified Homeowner
Irvine, CA, on Aug 16, 2022

none

4.2
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Dec 01, 2020

We got any help that we needed and always on time. Very friendly and professional work and any issue was always solved with precision.

5.0
Verified Homeowner
Irvine, CA, on Aug 13, 2022

We have been very happy with our purchase here and every step of the way in our purchase here at [name removed]/Orchard Hills Reserve. The team here has been great and very open in communication beginning from [name removed]/[name removed] at the sales office, all the way through [name removed] at move-in. We are so grateful to have worked with such an attentive team here!

4.8
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Oct 22, 2020

We receive very prompt and thorough responses to any problems we experience.

5.0
Verified Homeowner
Irvine, CA, on Jul 05, 2022

[name removed] and [name removed] kept me informed through out the process. They are knowledgeable, friendly and professional.

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 06, 2020

[name removed] he is nice!

5.0
Verified Homeowner
Irvine, CA, on Jun 23, 2022

Streamlined process. Great, well-informed staff.

5.0
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner
Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner
Irvine, CA, on May 11, 2022

End to end process was smooth! What really did impress me was the Customer Care team who went above and beyond on all aspects. [name removed] who was our customer care representative from [name removed] [name removed] gave us so much confidence in the build quality of our new home with his always ready-to-help & approach that proactively address any potential issues with the home (which also is the biggest investment in my life). He has, without ever losing smile and professionalism, explained new functions of the house in several occasions every time we stumble upon a 'help needed' moment. He has also helped us troubleshoot even non construction related issues (e.g. resolved the issue with a swarm of bees which entered our home through the vents, finding double size pan for our dryer and washer and many more) as if it's his own issue. Our family's move in experience and settling in experience wouldn't have been this great without [name removed]. I also developed amazing impression of [name removed] [name removed] because of the display of professionalism, attention to detail, quick response, responsibility and kind manner that [name removed] consistently showed us. I am even more grateful because I heard so many nightmare stories of how builders would abandon the buyers after they move in or how it is so difficult to get repairs done after the move in. These worries vaporized and are non-existent with [name removed] [name removed] (Thanx [name removed]) and I can make a really strong recommendation to my colleagues in Silicon Valley and friends and family to buy [name removed] [name removed] built properties because of my experience.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Sep 01, 2022

1. I had late delivery of the house over a month and my mortgage loan rate went up for 2% 2. I was told the construction where next to my house will be done a month later after me, however, I was waked up every single in the past month include weekend and will still gonna happen for couple months. 3. After we move in, we captured three mic in the room and one in the back yard. I did home check with pet control company and I was told the mic may already exist in the house before I move-in.

2.9
Verified Homeowner
Irvine, CA, on Aug 30, 2022

NA

5.0
Verified Homeowner
Irvine, CA, on Aug 16, 2022

none

4.2
Verified Homeowner
Irvine, CA, on Aug 13, 2022

We have been very happy with our purchase here and every step of the way in our purchase here at [name removed]/Orchard Hills Reserve. The team here has been great and very open in communication beginning from [name removed]/[name removed] at the sales office, all the way through [name removed] at move-in. We are so grateful to have worked with such an attentive team here!

4.8
Verified Homeowner
Irvine, CA, on Jul 05, 2022

[name removed] and [name removed] kept me informed through out the process. They are knowledgeable, friendly and professional.

5.0
Verified Homeowner
Irvine, CA, on Jun 23, 2022

Streamlined process. Great, well-informed staff.

5.0
Verified Homeowner
Irvine, CA, on May 11, 2022

End to end process was smooth! What really did impress me was the Customer Care team who went above and beyond on all aspects. [name removed] who was our customer care representative from [name removed] [name removed] gave us so much confidence in the build quality of our new home with his always ready-to-help & approach that proactively address any potential issues with the home (which also is the biggest investment in my life). He has, without ever losing smile and professionalism, explained new functions of the house in several occasions every time we stumble upon a 'help needed' moment. He has also helped us troubleshoot even non construction related issues (e.g. resolved the issue with a swarm of bees which entered our home through the vents, finding double size pan for our dryer and washer and many more) as if it's his own issue. Our family's move in experience and settling in experience wouldn't have been this great without [name removed]. I also developed amazing impression of [name removed] [name removed] because of the display of professionalism, attention to detail, quick response, responsibility and kind manner that [name removed] consistently showed us. I am even more grateful because I heard so many nightmare stories of how builders would abandon the buyers after they move in or how it is so difficult to get repairs done after the move in. These worries vaporized and are non-existent with [name removed] [name removed] (Thanx [name removed]) and I can make a really strong recommendation to my colleagues in Silicon Valley and friends and family to buy [name removed] [name removed] built properties because of my experience.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 04, 2020

Customer Service and Quality are the reasons why I choose to invest my families long term future in [name removed] [name removed] homes. I have found the workmanship and quality of products used in my current home to be great. In regards to the customer care experience, it has honestly been great. It has been very easy to get support as needed and resolve any issues. But I believe this is because of our outstanding customer care representative.

5.0
Verified Homeowner
Irvine, on Dec 02, 2020

It's been four months since we moved into this wonderful home. Albeit the raging fire from the canyons is now behind us, our neighbors are still talking and dealing with the aftermath of the disaster. Fortunately, Mr. [name removed] has been ardently attentive to ensure our needs are met and questions are answered promptly. We had our service shortly after the wildfire. Mr. [name removed] was detailed and meticulous as usual. He has shown us his utter affection for his job and this wonderful neighborhood. I illustrate one instance that enforced my view about his professionalism. The garage door was making a squeaking sound when open and close. When he mentioned cleaning was needed, I thought he probably meant to inject some wd-40 lubricant on the joints to smooth the friction. However, to my surprise, he actually removed the screws off the hinges, vacuumed, and lubricated every joint. He could have done a much simple method. Yet he took his time and went for the extra mile. The result was stunning and the flaps are much quieter and smoother. His dedication to perfection isn't done in vain. We are delighted to have Mr. [name removed] as a wonderful part of this neighborhood family.

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

everything is just really good

5.0
Verified Homeowner
Irvine, on Dec 01, 2020

We got any help that we needed and always on time. Very friendly and professional work and any issue was always solved with precision.

5.0
Verified Homeowner
Irvine, on Oct 22, 2020

We receive very prompt and thorough responses to any problems we experience.

5.0
Verified Homeowner
Irvine, on Oct 06, 2020

[name removed] he is nice!

5.0
Verified Homeowner
Irvine, on Mar 19, 2020

Quick communication, meeting commitment of completing service on time.

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Dec 22, 2020

we shall get more disclosure about the All American Asphalt plant and odor . [name removed] [name removed] shall stand up and work for that . Hope the plant can be removed in the near future ,

4.8
Verified Homeowner
Irvine, on Oct 19, 2020

Good quality and good after sale service. Good customer service.

4.6
Verified Homeowner
Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner