Top Homebuilder Ratings & Reviews

Irvine Pacific

Como

113 Homeowner Reviews Completed Mar 2019 - Sep 2020

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.8

Community Profile

Como


Como’s residences offer expansive living areas and room options to plan for the future. Spacious homes with up to five bedrooms afford privacy to every family member, plus lofts are perfect for playrooms or casual spots to unwind. Everyone will naturally gravitate to the large Great Room, where panoramic doors are standard, and optional dens offer the exciting possibility of a working home office. Como’s proximity to Crestview Park further elevates its appeal.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner
Irvine, on Oct 12, 2019

Every helpful when there is needed.

4.9
Verified Homeowner
Irvine, on Sep 20, 2019

The customer care representative, Mr. [removed] is excellent.

4.4
Verified Homeowner
Irvine, on Sep 04, 2019

What we like best about [removed] customer care experience is [removed] genuine care and attention that [removed] shows. He goes above and beyond, pays attention to detail, thinks of [removed] best solutions, treats his coworkers with respect, and is always warm and friendly, whether he is on official business, or just happen to pass you by on [removed] street. He is an exxeptional individual who has made our home buying experience a very pleasant one.

5.0
Verified Homeowner
Irvine, on Aug 26, 2019

[removed] our customer care representative. He has gone beyond what is required to make us a satisfied customer.

5.0
Verified Homeowner
Irvine, on Jul 26, 2019

[name removed] is the best. Proactively address any issues with best solutions. He is detail, committed and thoughtful.

5.0
Verified Homeowner
Irvine, on May 20, 2019

[name removed]’s customer is unmatched. I’m very happy with the house but his attention to customer service makes me love living here!

5.0
Verified Homeowner
Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, on Feb 21, 2019

[removed] has been absolutely fantastic to work with. He is responsive, incredibly helpful and always willing to help.

5.0
Verified Homeowner
Irvine, on Feb 13, 2019

enjoy to work with customer service supervisor at COMO Community. He ([removed] ?spelling may be wrong) provides great/detail/wonderful service whenever we needed.

5.0
Verified Homeowner
Irvine, on Feb 11, 2019

Excellent customer care representative

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, CA, on Apr 11, 2019

Each step, people are professional, knowledgeable and passionate. They attend questions, provide answer or get back to us for answers.

5.0
Verified Homeowner
Irvine, CA, on Jan 26, 2019

Every part of [removed] experience was great. I especially liked [removed] picture updates of my house and [removed] drone photos. The design center was a great experience and everyone at [removed] [removed] sales center we worked with is truly exceptional

4.6
Verified Homeowner
Irvine, CA, on Dec 14, 2018

Very smooth, so friendly, helpful.

4.9
Verified Homeowner
Irvine, CA, on Sep 14, 2018

I have a great experience from the sales personal [name removed] and [name removed]. And after move in [name removed] is on top of everything that the home has issues with. He makes sure that is done properly and calls after to check if everything is ok.

4.6
Verified Homeowner
Irvine, CA, on Aug 08, 2018

Irvine [removed] is doing an excellent job in providing quality standard features. This is my second home with Irvine [removed] and i have great overall experience in both purchases.

5.0
Verified Homeowner
Irvine, CA, on Aug 04, 2018

We would like to say thank you to [name removed] and [name removed] who were very helpful throughout the process. We would like to say a special thank you to [name removed] (who is now working at Verdi). [name removed] did a great job telling us about [name removed]. We now have [name removed] who is our customer service rep. He is doing a fantastic job of helping us take care of all the fixes and small details around the house.

4.6
Verified Homeowner
Irvine, CA, on Jun 29, 2018

The Irvine [removed] employees whom we have worked with in contracting, home designing and customer care are [removed] most knowledgeable, professional, responsible and best service spirit inspired folks in this industry. [removed] only do they make all [removed] relevant processes easy and smooth for buyer, they also genuinely care how much buyers enjoy their homes and communities in many years to come. The best experience we always want to share with families and friends is that Irvine [removed] professionals always strive to do [removed] right things for buyers and they would never have any reservation to go above and beyond to satisfy customer needs and requirements. They work to [removed] best they possibly can to secure and deliver every bit of Irvine [removed] value to all customers and that is utmost impressive!

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Sep 04, 2019

What we like best about [removed] customer care experience is [removed] genuine care and attention that [removed] shows. He goes above and beyond, pays attention to detail, thinks of [removed] best solutions, treats his coworkers with respect, and is always warm and friendly, whether he is on official business, or just happen to pass you by on [removed] street. He is an exxeptional individual who has made our home buying experience a very pleasant one.

5.0
Verified Homeowner
Irvine, on Aug 26, 2019

[removed] our customer care representative. He has gone beyond what is required to make us a satisfied customer.

5.0
Verified Homeowner
Irvine, on Jul 26, 2019

[name removed] is the best. Proactively address any issues with best solutions. He is detail, committed and thoughtful.

5.0
Verified Homeowner
Irvine, on May 20, 2019

[name removed]’s customer is unmatched. I’m very happy with the house but his attention to customer service makes me love living here!

5.0
Verified Homeowner
Irvine, on Feb 21, 2019

[removed] has been absolutely fantastic to work with. He is responsive, incredibly helpful and always willing to help.

5.0
Verified Homeowner
Irvine, on Feb 13, 2019

enjoy to work with customer service supervisor at COMO Community. He ([removed] ?spelling may be wrong) provides great/detail/wonderful service whenever we needed.

5.0
Verified Homeowner
Irvine, on Feb 11, 2019

Excellent customer care representative

5.0
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 30, 2020

[name removed]'s attentiveness to items needed repaired or corrected was outstanding.

4.4
Verified Homeowner
Irvine, on Mar 06, 2020

Quality work, and accessible and responsive customer care always deliver excellent solutions to issues and answers to questions.

4.9
Verified Homeowner
Irvine, on Feb 26, 2020

How caring the staff are and how quickly and efficiently things get taken care of when help is needed

5.0
Verified Homeowner
Irvine, on Dec 08, 2019

Quality and service

4.5
Verified Homeowner
Irvine, on Oct 30, 2019

Everything’s very good so far! & lot of thanks to [removed] who always helps us!

5.0
Verified Homeowner
Irvine, on Oct 12, 2019

Every helpful when there is needed.

4.9
Verified Homeowner
Irvine, on Sep 20, 2019

The customer care representative, Mr. [removed] is excellent.

4.4
Verified Homeowner