Top Homebuilder Ratings & Reviews

Irvine Pacific

Verdi

49 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.9

Lender Experience

5.0

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

5.0

Installation & Workmanship

4.8

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 21, 2020

The purchase process from contract through move-in has been very smooth. [name removed] helped us get the pricing and upgrades we need. [name removed] answered questions very promptly. [name removed] did a great job helping us select the best flooring and window upgrades within the budget. [name removed] explained the house facility and operation well and thorough. [name removed] quickly fixed the issues we had. All the people we met from Irvine [name removed] are very friendly and helpful. They are really customer oriented.

4.9
Verified Homeowner
Irvine, on May 13, 2020

The sale rep - [name removed] was excellent job for take care of this transaction and Maintenance person has been very professional.

3.9
Verified Homeowner
Irvine, on May 07, 2020

Sakes lady , [name removed] was very kind and professional.

4.7
Verified Homeowner
Irvine, on Apr 03, 2020

Your associates and in particular, [name removed] in sales and [name removed] in customer service.

4.6
Verified Homeowner
Irvine, on Mar 22, 2020

[name removed], Customer Care Specialist works very hard to help solving the problems.

5.0
Verified Homeowner
Irvine, on Dec 13, 2019

Sales teams very helpful

5.0
Verified Homeowner
Irvine, on Dec 12, 2019

The representatives, [name removed] and his team, are incredibly responsive. Our questions and requests are timely responded to.

4.8
Verified Homeowner
Irvine, on Dec 06, 2019

When I need assistance . The service team always here to help.

5.0
Verified Homeowner
Irvine, on Nov 22, 2019

Both [name removed]([name removed] Sales Counselor) and [name removed](Customer Care Specialist at [name removed]) are very professional, efficient and caring.

4.9
Verified Homeowner
Irvine, on Oct 12, 2019

Immediate response and advise for all little issues

5.0
Verified Homeowner
Irvine, on Sep 23, 2019

any responses and questions answered quick [removed] has been a great help

5.0
Verified Homeowner
Irvine, on Aug 29, 2019

Great sales team at [removed]. Thanks to [removed]. She is really helpful.

5.0
Verified Homeowner
Irvine, on Aug 24, 2019

[removed] is true professional in every sense. He is customer focused and goes to great lengths to answer questions and provide guidance when asked. Personable and bright, Irvine [removed] is very fortunate to have [removed] as a member of your organization.

5.0
Verified Homeowner
Irvine, on Jul 24, 2019

Was able to take care and fix any problems with the house

5.0
Verified Homeowner
Irvine, on Jul 19, 2019

I am happy with the customer service team. [removed] is always on top of things - when there is a need for repair.

4.9
Verified Homeowner
Irvine, on May 23, 2019

The guidance and support provided by [removed] and [removed] in your sales office. Both are very knowledgeable and customer focused.

5.0
Verified Homeowner
Irvine, on May 18, 2019

You have excellent sale rep [removed] who introduced the project and tour the home . she has been follow up procedure from start to the end for move in and accurate schedule for all the arrangement. Also, property manager [removed] explained to us all the features of home which was excellent job.

5.0
Verified Homeowner
Irvine, on May 12, 2019

[removed] is incredibly responsive and flexible in scheduling service appointments.

3.8
Verified Homeowner
Irvine, on Apr 30, 2019

I am satisfied with the quality of the home. But there is one major issue which concern me everyday. My master bedroom right face to my neighbor garage which will be potential danger if someone's car will hit the wall without noticing how narrow the drive way is.

4.9
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 21, 2020

The purchase process from contract through move-in has been very smooth. [name removed] helped us get the pricing and upgrades we need. [name removed] answered questions very promptly. [name removed] did a great job helping us select the best flooring and window upgrades within the budget. [name removed] explained the house facility and operation well and thorough. [name removed] quickly fixed the issues we had. All the people we met from Irvine [name removed] are very friendly and helpful. They are really customer oriented.

4.9
Verified Homeowner
Irvine, on May 07, 2020

Sakes lady , [name removed] was very kind and professional.

4.7
Verified Homeowner
Irvine, on Nov 22, 2019

Both [name removed]([name removed] Sales Counselor) and [name removed](Customer Care Specialist at [name removed]) are very professional, efficient and caring.

4.9
Verified Homeowner
Irvine, on Aug 29, 2019

Great sales team at [removed]. Thanks to [removed]. She is really helpful.

5.0
Verified Homeowner
Irvine, on May 23, 2019

The guidance and support provided by [removed] and [removed] in your sales office. Both are very knowledgeable and customer focused.

5.0
Verified Homeowner
Irvine, on May 18, 2019

You have excellent sale rep [removed] who introduced the project and tour the home . she has been follow up procedure from start to the end for move in and accurate schedule for all the arrangement. Also, property manager [removed] explained to us all the features of home which was excellent job.

5.0
Verified Homeowner
Irvine, on Apr 30, 2019

I am satisfied with the quality of the home. But there is one major issue which concern me everyday. My master bedroom right face to my neighbor garage which will be potential danger if someone's car will hit the wall without noticing how narrow the drive way is.

4.9
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on Mar 22, 2020

[name removed], Customer Care Specialist works very hard to help solving the problems.

5.0
Verified Homeowner
Irvine, on Dec 13, 2019

Sales teams very helpful

5.0
Verified Homeowner
Irvine, on Dec 06, 2019

When I need assistance . The service team always here to help.

5.0
Verified Homeowner
Irvine, on Oct 12, 2019

Immediate response and advise for all little issues

5.0
Verified Homeowner
Irvine, on Sep 23, 2019

any responses and questions answered quick [removed] has been a great help

5.0
Verified Homeowner
Irvine, on Aug 24, 2019

[removed] is true professional in every sense. He is customer focused and goes to great lengths to answer questions and provide guidance when asked. Personable and bright, Irvine [removed] is very fortunate to have [removed] as a member of your organization.

5.0
Verified Homeowner
Irvine, on May 12, 2019

[removed] is incredibly responsive and flexible in scheduling service appointments.

3.8
Verified Homeowner

MOST RECENT 7 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Irvine, on May 13, 2020

The sale rep - [name removed] was excellent job for take care of this transaction and Maintenance person has been very professional.

3.9
Verified Homeowner
Irvine, on Apr 03, 2020

Your associates and in particular, [name removed] in sales and [name removed] in customer service.

4.6
Verified Homeowner
Irvine, on Dec 12, 2019

The representatives, [name removed] and his team, are incredibly responsive. Our questions and requests are timely responded to.

4.8
Verified Homeowner
Irvine, on Jul 24, 2019

Was able to take care and fix any problems with the house

5.0
Verified Homeowner
Irvine, on Jul 19, 2019

I am happy with the customer service team. [removed] is always on top of things - when there is a need for repair.

4.9
Verified Homeowner