Ratings & Reviews

Pacific Sunbelt Mortgage

Alex Garza

91 Customer Reviews Completed Feb 2021 - Aug 2022

Pacific Sunbelt Mortgage

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.6

Expectations Management

4.6

Trustworthiness

4.7

Willingness To Recommend

4.6

Rep Profile

Alex Garza logo

Alex Garza


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25 years experience in mortgage lending. 22 years of builder experience. Senior mortgage originator with mortgage operations background, underwriting, loan documents, loan processing.

I am a knowledgeable and seasoned mortgage specialist that is committed to delivering an innovative, high-touch, high-tech lending experience for consumers and builders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Visalia, on Jul 30, 2022

Pacific Sunbelt Mortgage helped me through the process of purchasing my first home.

5.0
Verified Homeowner
Visalia, on Jul 19, 2022

Julie really helped with the paperwork and explained everything I needed.

5.0
Verified Homeowner
Fowler, on Jun 11, 2022

Extremely professional service !!!

5.0
Verified Homeowner
Fowler, on Apr 19, 2022

I would say they need to email like I did and call often to make sure they remember what they said. I needed to remind my representative of what we corresponded earlier.

4.0
Verified Homeowner
Clovis, on Apr 06, 2022

Pacific Sunbelt Mortgage provided and outstanding service that met all my expectations. Alex Garza always answered all my questions and addressed my concerns. It was pleasure doing business with Pacific Sunbelt Mortage.

5.0
Verified Homeowner
Visalia, on Mar 31, 2022

Thank you

5.0
Verified Homeowner
Visalia, on Nov 25, 2021

GO WITH ALEX:)

5.0
Verified Homeowner
Visalia, on Nov 18, 2021

well would tell them that Pacific Sunbelt Mortgage helped me out with my mortgage and was very helpful

4.0
Verified Homeowner
Buttonwillow, on Oct 27, 2021

Alex was very helpful and worked with us to get our mortgage.

5.0
Verified Homeowner
Visalia, on Oct 02, 2021

My Lending office Alex Garza is extremely knowledgeable, quick and incredibly patient. He responds quickly to all my questions and is detailed with all his work. He does not just throw information. He takes time to explain the process step by step and makes the process go smoothly.

5.0
Verified Homeowner
Visalia, on Sep 11, 2021

Quick and easy lender

5.0
Verified Homeowner
Lake Forest, on Aug 12, 2021

They provide prompt and excellent service and my loan was approved in two weeks whereas the other bank could not get it done in five months

5.0
Verified Homeowner
Dinuba, on May 21, 2021

Nicole was the greatestMortgage lady that I have ever experience she is awesome at what she does explained everything help me with everything and it was never too much for her thank you Nicole Barry

5.0
Verified Homeowner
Visalia, on May 19, 2021

Pacific Sunbelt Mortgage was on top of everything for me. They did their best to communicate any information that was need, and I am one tough person to reach, but they did it. Pacific Sunbelt Mortgage facilitated paperwork via email and mail. They completed documents and met deadlines. Thanks to Pacific Sunbelt Mortgage, I was worry free.

5.0
Verified Homeowner
Visalia, on May 18, 2021

I would tell them to gather all financial information Make sure they have a reasonable down payment. Above all call my loan officer at pacific sunbelt mortgage he was able to answer all my questions regarding my loan. If my wife or I had a question regarding the loan I had a quick response. Thank you again for your help

5.0
Verified Homeowner
Bakersfield, on May 13, 2021

Alex and Jennifer were very helpful and available when I had questions regarding the loan process. This was our first time purchasing a home and the team at Pacific Sunbelt made the process smooth and easy. I appreciate all their help and support.

5.0
Verified Homeowner
Visalia, on Apr 29, 2021

The right people to do business with. You will leave satisfied and happy.

5.0
Verified Homeowner
Bakersfield, on Apr 17, 2021

You should use PSM, they made the home buying process so easy and totally stress free!

4.5
Verified Homeowner
Bakersfield, on Apr 05, 2021

PSM is fast and effective. They are informative and will be there from start to finish with all your mortgage needs.

5.0
Verified Homeowner
Bakersfield, on Apr 01, 2021

The process of buying a home is usually very stressful but Alex and Tran both made it very easy and smooth. I highly recommend using Pacific Sunbelt Mortgage.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet