Ratings & Reviews

Pacific Sunbelt Mortgage

Alex Garza

129 Customer Reviews Completed Jan 2020 - Jul 2021

Pacific Sunbelt Mortgage

Overall Satisfaction

4.7
Customers' overall satisfaction
4.7
Rating of customers' willingness to recommend this lender

PERFORMANCE RATINGS

Communication

4.7

Expectations Management

4.7

Trustworthiness

4.7

Willingness To Recommend

4.7

Rep Profile

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Alex Garza


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25 years experience in mortgage lending. 22 years of builder experience. Senior mortgage originator with mortgage operations background, underwriting, loan documents, loan processing.

I am a knowledgeable and seasoned mortgage specialist that is committed to delivering an innovative, high-touch, high-tech lending experience for consumers and builders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS
Experience Testimonials from Real Customers

Dinuba, on May 21, 2021

Nicole was the greatestMortgage lady that I have ever experience she is awesome at what she does explained everything help me with everything and it was never too much for her thank you Nicole Barry

5.0
Verified Homeowner
Visalia, on May 19, 2021

Pacific Sunbelt Mortgage was on top of everything for me. They did their best to communicate any information that was need, and I am one tough person to reach, but they did it. Pacific Sunbelt Mortgage facilitated paperwork via email and mail. They completed documents and met deadlines. Thanks to Pacific Sunbelt Mortgage, I was worry free.

5.0
Verified Homeowner
Visalia, on May 18, 2021

I would tell them to gather all financial information Make sure they have a reasonable down payment. Above all call my loan officer at pacific sunbelt mortgage he was able to answer all my questions regarding my loan. If my wife or I had a question regarding the loan I had a quick response. Thank you again for your help

5.0
Verified Homeowner
Bakersfield, on May 13, 2021

Alex and Jennifer were very helpful and available when I had questions regarding the loan process. This was our first time purchasing a home and the team at Pacific Sunbelt made the process smooth and easy. I appreciate all their help and support.

5.0
Verified Homeowner
Visalia, on Apr 29, 2021

The right people to do business with. You will leave satisfied and happy.

5.0
Verified Homeowner
Bakersfield, on Apr 17, 2021

You should use PSM, they made the home buying process so easy and totally stress free!

4.5
Verified Homeowner
Bakersfield, on Apr 05, 2021

PSM is fast and effective. They are informative and will be there from start to finish with all your mortgage needs.

5.0
Verified Homeowner
Bakersfield, on Apr 01, 2021

The process of buying a home is usually very stressful but Alex and Tran both made it very easy and smooth. I highly recommend using Pacific Sunbelt Mortgage.

5.0
Verified Homeowner
Dinuba, on Mar 25, 2021

They are great people and very friendly. They will help you every step of they way.

5.0
Verified Homeowner
Bakersfield, on Mar 14, 2021

ALEX GARZA AND PAULA HILL ARE BOTH AWESOME INDIVIDUALS WHO WOULD CATER YOUR MORTGAGE NEEDS . PCIFIC SUNBELT IS HIGHLY RECOMMENDED.

5.0
Verified Homeowner
Visalia, on Mar 11, 2021

[Translated from ES] We appreciate all your support that you gave us to be able to have our house

5.0
Verified Homeowner
Bakersfield, on Mar 11, 2021

You should use Pacific Sunbelt Mortgage because they were friendly, responsive and true to their word. I knew what to pay up front and at the end it was a seamless experience.

5.0
Verified Homeowner
Bakersfield, on Mar 10, 2021

The best in the industry and they will guide your through every step of the way with transparency.

5.0
Verified Homeowner
Visalia, on Mar 09, 2021

Pacific Sunbelt had a great team that is responsive snd very knowledgeable.

5.0
Verified Homeowner
Bakersfield, on Mar 05, 2021

Very knowledgeable,great team to work with,I highly recommend them

5.0
Verified Homeowner
Bakersfield, on Mar 04, 2021

Pacific sunbelt mortgage made home buying such an easy process. The communication was really good. I was updated on everything and they made sure I understood it all. If we ever buy another house again we will be using pacific SunBelt for sure!!!

5.0
Verified Homeowner
Irvine, on Feb 24, 2021

Only do it if you are completely knowledgeable of all steps of borrowing. Constantly double check and make them to respond to your questions.

3.5
Verified Homeowner
Visalia, on Feb 17, 2021

It’s take 9 month get a loan That’s too long I almost I want to getting out many reasons

4.0
Verified Homeowner
Dinuba, on Feb 04, 2021

Love working with Pacific Sunbelt. They were very professional, deiligent, and kind. You should get a loan with them!

5.0
Verified Homeowner
Bakersfield, on Feb 03, 2021

The representatives assigned to me were very forthcoming and took initiative to keep me informed of every step of the process

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Experience Testimonials from Real Customers

There are no homeowner comments for this time period yet