Top Homebuilder Ratings & Reviews

Woodside Homes

Villapaseo At Palm Ranch

95 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.7
Customers' overall satisfaction
4.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

 

 


Villapaseo is situated in a fabulous central location near golf courses, lavish parks, new schools and many recreational attractions. Its location, just minutes from Highway 99, provides quick access to neighboring cities, the Central California Coast and the Sierra Mountains. Villapaseo offers spacious homes with single and two-story elevations, designer selected exterior color schemes, beautiful beech cabinetry, relaxing master suites, three bay garages. Customize your new home with many other fabulous amenities to reflect your unique style and life.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Tulare, CA, on Jul 02, 2020

Everything from start to finish was explained to my husband and I. We were able to have access to the house the whole time to see how it was progressing.

5.0
Verified Homeowner
Tulare, CA, on Jun 19, 2020

From the beginning to the end, great customer service and experience

5.0
Verified Homeowner
Tulare, on Jun 17, 2020

Nice Niebor hood

5.0
Verified Homeowner
Tulare, CA, on May 13, 2020

Everything

5.0
Verified Homeowner
Tulare, CA, on Apr 18, 2020

Progress reports \updates from [name removed]

4.7
Verified Homeowner
Tulare, on Mar 25, 2020

Everything everybody are awesome always polite and helpful

5.0
Verified Homeowner
Tulare, CA, on Mar 24, 2020

Friendly outstanding customer service, quick and easy.

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

Location

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

I like that [name removed] was as communicative with me as she was. I also enjoyed my experience with [name removed], the manager of the preferred lender.

3.9
Verified Homeowner
Tulare, CA, on Feb 24, 2020

I like that they kept in contact as the whole process to start to finish.

4.9
Verified Homeowner
Tulare, CA, on Jan 23, 2020

The transparency throughout the process, accommodations by the team, fluidity and smoothness of the transaction.

5.0
Verified Homeowner
Tulare, CA, on Jan 21, 2020

The customer service that was provided by [name removed]. I could always call her and she was so helpful.

4.8
Verified Homeowner
Tulare, on Jan 12, 2020

The attention from Woodside Representatives,about my concerns during my recent 6 month walk through. Additionally, the reassurance that concerns would be addressed in a timely matter.

5.0
Verified Homeowner
Tulare, on Dec 22, 2019

[name removed] and [name removed] have made us feel like family with their support and commitment to provide a great experience throughout the entire process.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

The friendly staff and way they are willing to help resolve your issues immediately.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

Very helpful and friendly. Anything that needed to be fixed was handled promptly.

5.0
Verified Homeowner
Tulare, on Dec 19, 2019

[name removed] is always on top of the work that needs to be done, approachable, and friendly.

5.0
Verified Homeowner
Tulare, CA, on Dec 19, 2019

The paper work process was really easy and clear.

5.0
Verified Homeowner
Tulare, on Dec 12, 2019

Built well. Exceeded building standards. [name removed] in warranty has addressed and is continuing to address repairs needed.

4.7
Verified Homeowner
Tulare, CA, on Dec 05, 2019

With the exception of working with the solar company (I know they are outside of Woodside homes but throughout this review I will try my best to convincing anyone reading this that Woodside should not be in contract with Sunpower), I believe the absolute ease with planning and building our home was the best experience.

4.8
Verified Homeowner
Tulare, CA, on Dec 01, 2019

The two walk throughs that we had with [name removed]. Being able to take our time and see our home in different phases.

4.7
Verified Homeowner
Tulare, on Nov 25, 2019

Everything

5.0
Verified Homeowner
Tulare, on Nov 16, 2019

Great customer service. Quality home

5.0
Verified Homeowner
Tulare, CA, on Oct 26, 2019

[removed] really helped us from viewing model home to moving into our new home plus helping us with proceeds of our loan application and such

4.9
Verified Homeowner
Tulare, CA, on Oct 03, 2019

The consistency of effort from Woodside employees to communicate and assist in all aspects of the home buying experience

5.0
Verified Homeowner
Tulare, CA, on Sep 30, 2019

Everything from the sales person to the contractor good service you guys are the best

5.0
Verified Homeowner
Tulare, CA, on Sep 29, 2019

Everyone was friendly and when [removed] said he was going to do something he did it.

4.2
Verified Homeowner
Tulare, CA, on Sep 15, 2019

Everything was so easy

5.0
Verified Homeowner
Tulare, CA, on Sep 04, 2019

I love debbies help, and also the timing was great. The house is beautiful, we are excited.

5.0
Verified Homeowner
Tulare, CA, on Aug 31, 2019

Our experience with [removed] was wonderful. However was not satisfied with [removed]. He was to fast in explaining the outcome of our home. He seemed busy hurried to get to the next step. The fixes he promised to get done prior to us getting ou're home we're not done. Overall a nice guy.

4.4
Verified Homeowner
Tulare, CA, on Aug 31, 2019

Working with [removed] was a wonderful experience!!! I just would like more help understanding the electrical and fix the cable for the TV

5.0
Verified Homeowner
Tulare, on Aug 30, 2019

They are quick in fixing the issue.

5.0
Verified Homeowner
Tulare, CA, on Aug 17, 2019

All member of Woodside Homes were very helpful and attentive to making this experience as smooth as possible. As a first time home buyer the initial phase was very important to me and the support I received was amazing thanks to all members.

4.9
Verified Homeowner
Tulare, on Jul 08, 2019

first time new home buyer.i was under the impression that I was getting certain things in home but later was told it was and upgrade option

3.9
Verified Homeowner
Tulare, CA, on Jul 07, 2019

It was a very awesome experience!!! I love [removed] she’s so amazing she was always on top of everything!!!

5.0
Verified Homeowner
Tulare, on Jun 08, 2019

Fast response with any questions/issues

5.0
Verified Homeowner
Tulare, CA, on Jun 03, 2019

The smooth and speedy process. [removed] was amazing.

5.0
Verified Homeowner
Tulare, CA, on Apr 21, 2019

It was quick and easy

5.0
Verified Homeowner
Tulare, CA, on Apr 16, 2019

The best experience my wife and I had was the smooth process we’ve experienced. [removed] and her team made it extremely easy and worry free.

4.8
Verified Homeowner
Tulare, on Apr 09, 2019

They were all very helpful and friendly. They fixed all they glitches in the home. No problem.

5.0
Verified Homeowner
Tulare, CA, on Apr 04, 2019

[removed] sold us. Her kindness and patience was a great dealbreaker for us. Always informative and communicative.

4.9
Verified Homeowner
Tulare, on Mar 27, 2019

The quietness when inside

5.0
Verified Homeowner
Tulare, on Mar 08, 2019

Nothing, half of the items on my 30 day inspection have not been completed and it’s been 5 months, I call and text to see what’s going on and no respond back or a week later. I actually didn’t even list items inside even though there was because the contractors used on a few items outside left multiple messes and gum and sunflower seeds on my property and didn’t sweep up stucco they broke up. They also filed my gutters on front out of stucco and didn’t even ask my permission now original design will never be there and it looks tacky.

1.2
Verified Homeowner
Tulare, on Oct 12, 2018

Quick to respond.

5.0
Verified Homeowner
Tulare, on Sep 07, 2018

We really felt like we were listened to and taken seriously. Everyone was also very friendly!

5.0
Verified Homeowner
Tulare, on Sep 01, 2018

Everything this has been a great experience.

5.0
Verified Homeowner
Tulare, on Aug 15, 2018

Quality design.

4.8
Verified Homeowner
Tulare, on May 12, 2018

[removed] is amazing. He is very helpful and makes sure our home is what was it needs to be.

4.9
Verified Homeowner
Tulare, on May 02, 2018

[removed] enough follow through. Waited 2 months before reaching back out on outstanding warranty repairs.

1.8
Verified Homeowner
Tulare, on Feb 14, 2018

The quality of the work and quick response to fixing any issues without debate makes having purchased this home nearly stress free.

4.6
Verified Homeowner
Tulare, on Jan 31, 2018

Woodside neighborhoods seems to be much more upscale than other neighborhoods in town.

4.8
Verified Homeowner
Tulare, on Jan 19, 2018

Lots of little mistakes with the home which leads me to believe they rushed building the home. Also, we still can't open our front security door all the way because the arch is too close and too low which wasn't disclosed to us after the home was complete that we would not be able to put a security door. Currently, our quest bathroom toilet is leaking.

3.9
Verified Homeowner
Tulare, on Jan 09, 2018

Quality of work and the entire experience

4.9
Verified Homeowner
Tulare, on Sep 21, 2017

Deadlines were not met, when we had our last walk through everything that should've been fixed was not.

3.4
Verified Homeowner
Tulare, on Sep 02, 2017

The quality of the craftsmanship could be better for the $60,000 in upgrades we did on top of the price of the home. Tile isn't straight or level on the flooring ($16,000) or tile around master bath tub/shower. The cabinets were scratched and are on hard to replace pieces. The cabinet guy tried fixing the scratches but they're very noticeable still. We were told It could do more damage ripping out the pieces and replacing them than whats already damaged. There's a lot of nail pops and dry wall that's bowed or seamed poorly. There's a noticeable line straight down the ceiling in the front room.

4.7
Verified Homeowner
Tulare, on Aug 01, 2017

Having lots of little things come up that have to be fixed.

4.1
Verified Homeowner
Tulare, on Jul 31, 2017

Love my home

3.7
Verified Homeowner
Tulare, on May 16, 2017

The customer service through the entire process.

4.7
Verified Homeowner
Tulare, on Mar 23, 2017

Overall, we are very happy with our home.

3.7
Verified Homeowner
Tulare, on Feb 23, 2017

Great neighborhood and quality of home.

4.6
Verified Homeowner
Tulare, on Dec 01, 2016

customer service was excellent. very responsive to any issues that I had once I moved into the house. [removed] was extremely helpful

5.0
Verified Homeowner
Tulare, on Jun 05, 2016

Quality of home and customer service

4.9
Verified Homeowner
Tulare, on Mar 29, 2016

We had too many problems with the house. Several electrical problems, poor appliances, poor quality of outdoor lighting, etc

3.6
Verified Homeowner
Tulare, on Jan 20, 2016

Your single biggest FAILURE is that when prompted to do so, by answering a question of the survey, no one from the corporate office ever follows through...your local employees are great - not so much corporate.

4.1
Verified Homeowner
Tulare, on Dec 31, 2015

Supervision of contractor and sales representative

3.7
Verified Homeowner
Tulare, on Sep 05, 2015

In general, from the standpoint of a novice, I would judge the overall quality of the construction to be "good." That includes such things as insulation, plumbing, structural items for earthquake safety, etc. HOWEVER, there is a distinct falloff in terms of finish out: 1. door moldings that do not go all the way to the floor, poor choices for toilets (don't flush well), spotty paint work outside and in, poor work around the stairs...etc.

4.7
Verified Homeowner
Tulare, on Sep 01, 2015

very satisfied with everybody we have dealt with.

5.0
Verified Homeowner
Tulare, on Jul 06, 2015

We did not get to ok the plot plan and therefore didn't get our 15' of RV parking and we were told the fireplace would be centered in the room and it is not.

5.0
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, CA, on Jul 02, 2020

Everything from start to finish was explained to my husband and I. We were able to have access to the house the whole time to see how it was progressing.

5.0
Verified Homeowner
Tulare, CA, on Jun 19, 2020

From the beginning to the end, great customer service and experience

5.0
Verified Homeowner
Tulare, CA, on May 13, 2020

Everything

5.0
Verified Homeowner
Tulare, CA, on Apr 18, 2020

Progress reports \updates from [name removed]

4.7
Verified Homeowner
Tulare, CA, on Mar 24, 2020

Friendly outstanding customer service, quick and easy.

5.0
Verified Homeowner
Tulare, CA, on Feb 24, 2020

I like that they kept in contact as the whole process to start to finish.

4.9
Verified Homeowner
Tulare, CA, on Jan 23, 2020

The transparency throughout the process, accommodations by the team, fluidity and smoothness of the transaction.

5.0
Verified Homeowner
Tulare, CA, on Jan 21, 2020

The customer service that was provided by [name removed]. I could always call her and she was so helpful.

4.8
Verified Homeowner
Tulare, CA, on Dec 19, 2019

The paper work process was really easy and clear.

5.0
Verified Homeowner
Tulare, CA, on Dec 05, 2019

With the exception of working with the solar company (I know they are outside of Woodside homes but throughout this review I will try my best to convincing anyone reading this that Woodside should not be in contract with Sunpower), I believe the absolute ease with planning and building our home was the best experience.

4.8
Verified Homeowner
Tulare, CA, on Dec 01, 2019

The two walk throughs that we had with [name removed]. Being able to take our time and see our home in different phases.

4.7
Verified Homeowner
Tulare, CA, on Oct 26, 2019

[removed] really helped us from viewing model home to moving into our new home plus helping us with proceeds of our loan application and such

4.9
Verified Homeowner
Tulare, CA, on Oct 03, 2019

The consistency of effort from Woodside employees to communicate and assist in all aspects of the home buying experience

5.0
Verified Homeowner
Tulare, CA, on Sep 30, 2019

Everything from the sales person to the contractor good service you guys are the best

5.0
Verified Homeowner
Tulare, CA, on Sep 29, 2019

Everyone was friendly and when [removed] said he was going to do something he did it.

4.2
Verified Homeowner
Tulare, CA, on Sep 15, 2019

Everything was so easy

5.0
Verified Homeowner
Tulare, CA, on Sep 04, 2019

I love debbies help, and also the timing was great. The house is beautiful, we are excited.

5.0
Verified Homeowner
Tulare, CA, on Aug 31, 2019

Our experience with [removed] was wonderful. However was not satisfied with [removed]. He was to fast in explaining the outcome of our home. He seemed busy hurried to get to the next step. The fixes he promised to get done prior to us getting ou're home we're not done. Overall a nice guy.

4.4
Verified Homeowner
Tulare, CA, on Aug 31, 2019

Working with [removed] was a wonderful experience!!! I just would like more help understanding the electrical and fix the cable for the TV

5.0
Verified Homeowner
Tulare, CA, on Aug 17, 2019

All member of Woodside Homes were very helpful and attentive to making this experience as smooth as possible. As a first time home buyer the initial phase was very important to me and the support I received was amazing thanks to all members.

4.9
Verified Homeowner
Tulare, CA, on Jul 07, 2019

It was a very awesome experience!!! I love [removed] she’s so amazing she was always on top of everything!!!

5.0
Verified Homeowner
Tulare, CA, on Jun 03, 2019

The smooth and speedy process. [removed] was amazing.

5.0
Verified Homeowner
Tulare, CA, on Apr 21, 2019

It was quick and easy

5.0
Verified Homeowner
Tulare, CA, on Apr 16, 2019

The best experience my wife and I had was the smooth process we’ve experienced. [removed] and her team made it extremely easy and worry free.

4.8
Verified Homeowner
Tulare, CA, on Apr 04, 2019

[removed] sold us. Her kindness and patience was a great dealbreaker for us. Always informative and communicative.

4.9
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, on Mar 25, 2020

Everything everybody are awesome always polite and helpful

5.0
Verified Homeowner
Tulare, on Jan 12, 2020

The attention from Woodside Representatives,about my concerns during my recent 6 month walk through. Additionally, the reassurance that concerns would be addressed in a timely matter.

5.0
Verified Homeowner
Tulare, on Dec 22, 2019

[name removed] and [name removed] have made us feel like family with their support and commitment to provide a great experience throughout the entire process.

5.0
Verified Homeowner
Tulare, on Dec 19, 2019

[name removed] is always on top of the work that needs to be done, approachable, and friendly.

5.0
Verified Homeowner
Tulare, on Nov 25, 2019

Everything

5.0
Verified Homeowner
Tulare, on Aug 30, 2019

They are quick in fixing the issue.

5.0
Verified Homeowner
Tulare, on Jul 08, 2019

first time new home buyer.i was under the impression that I was getting certain things in home but later was told it was and upgrade option

3.9
Verified Homeowner
Tulare, on Jun 08, 2019

Fast response with any questions/issues

5.0
Verified Homeowner
Tulare, on Mar 08, 2019

Nothing, half of the items on my 30 day inspection have not been completed and it’s been 5 months, I call and text to see what’s going on and no respond back or a week later. I actually didn’t even list items inside even though there was because the contractors used on a few items outside left multiple messes and gum and sunflower seeds on my property and didn’t sweep up stucco they broke up. They also filed my gutters on front out of stucco and didn’t even ask my permission now original design will never be there and it looks tacky.

1.2
Verified Homeowner
Tulare, on Oct 12, 2018

Quick to respond.

5.0
Verified Homeowner
Tulare, on Sep 07, 2018

We really felt like we were listened to and taken seriously. Everyone was also very friendly!

5.0
Verified Homeowner
Tulare, on Sep 01, 2018

Everything this has been a great experience.

5.0
Verified Homeowner
Tulare, on May 02, 2018

[removed] enough follow through. Waited 2 months before reaching back out on outstanding warranty repairs.

1.8
Verified Homeowner
Tulare, on Jan 09, 2018

Quality of work and the entire experience

4.9
Verified Homeowner
Tulare, on Sep 21, 2017

Deadlines were not met, when we had our last walk through everything that should've been fixed was not.

3.4
Verified Homeowner
Tulare, on Sep 02, 2017

The quality of the craftsmanship could be better for the $60,000 in upgrades we did on top of the price of the home. Tile isn't straight or level on the flooring ($16,000) or tile around master bath tub/shower. The cabinets were scratched and are on hard to replace pieces. The cabinet guy tried fixing the scratches but they're very noticeable still. We were told It could do more damage ripping out the pieces and replacing them than whats already damaged. There's a lot of nail pops and dry wall that's bowed or seamed poorly. There's a noticeable line straight down the ceiling in the front room.

4.7
Verified Homeowner
Tulare, on Aug 01, 2017

Having lots of little things come up that have to be fixed.

4.1
Verified Homeowner
Tulare, on Jul 31, 2017

Love my home

3.7
Verified Homeowner
Tulare, on May 16, 2017

The customer service through the entire process.

4.7
Verified Homeowner
Tulare, on Mar 23, 2017

Overall, we are very happy with our home.

3.7
Verified Homeowner
Tulare, on Dec 01, 2016

customer service was excellent. very responsive to any issues that I had once I moved into the house. [removed] was extremely helpful

5.0
Verified Homeowner
Tulare, on Dec 31, 2015

Supervision of contractor and sales representative

3.7
Verified Homeowner
Tulare, on Sep 05, 2015

In general, from the standpoint of a novice, I would judge the overall quality of the construction to be "good." That includes such things as insulation, plumbing, structural items for earthquake safety, etc. HOWEVER, there is a distinct falloff in terms of finish out: 1. door moldings that do not go all the way to the floor, poor choices for toilets (don't flush well), spotty paint work outside and in, poor work around the stairs...etc.

4.7
Verified Homeowner
Tulare, on Sep 01, 2015

very satisfied with everybody we have dealt with.

5.0
Verified Homeowner
Tulare, on Jul 06, 2015

We did not get to ok the plot plan and therefore didn't get our 15' of RV parking and we were told the fireplace would be centered in the room and it is not.

5.0
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, on Jun 17, 2020

Nice Niebor hood

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

Location

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

I like that [name removed] was as communicative with me as she was. I also enjoyed my experience with [name removed], the manager of the preferred lender.

3.9
Verified Homeowner
Tulare, on Dec 20, 2019

The friendly staff and way they are willing to help resolve your issues immediately.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

Very helpful and friendly. Anything that needed to be fixed was handled promptly.

5.0
Verified Homeowner
Tulare, on Dec 12, 2019

Built well. Exceeded building standards. [name removed] in warranty has addressed and is continuing to address repairs needed.

4.7
Verified Homeowner
Tulare, on Nov 16, 2019

Great customer service. Quality home

5.0
Verified Homeowner
Tulare, on Apr 09, 2019

They were all very helpful and friendly. They fixed all they glitches in the home. No problem.

5.0
Verified Homeowner
Tulare, on Mar 27, 2019

The quietness when inside

5.0
Verified Homeowner
Tulare, on Aug 15, 2018

Quality design.

4.8
Verified Homeowner
Tulare, on May 12, 2018

[removed] is amazing. He is very helpful and makes sure our home is what was it needs to be.

4.9
Verified Homeowner
Tulare, on Feb 14, 2018

The quality of the work and quick response to fixing any issues without debate makes having purchased this home nearly stress free.

4.6
Verified Homeowner
Tulare, on Jan 31, 2018

Woodside neighborhoods seems to be much more upscale than other neighborhoods in town.

4.8
Verified Homeowner
Tulare, on Jan 19, 2018

Lots of little mistakes with the home which leads me to believe they rushed building the home. Also, we still can't open our front security door all the way because the arch is too close and too low which wasn't disclosed to us after the home was complete that we would not be able to put a security door. Currently, our quest bathroom toilet is leaking.

3.9
Verified Homeowner
Tulare, on Feb 23, 2017

Great neighborhood and quality of home.

4.6
Verified Homeowner
Tulare, on Jun 05, 2016

Quality of home and customer service

4.9
Verified Homeowner
Tulare, on Mar 29, 2016

We had too many problems with the house. Several electrical problems, poor appliances, poor quality of outdoor lighting, etc

3.6
Verified Homeowner
Tulare, on Jan 20, 2016

Your single biggest FAILURE is that when prompted to do so, by answering a question of the survey, no one from the corporate office ever follows through...your local employees are great - not so much corporate.

4.1
Verified Homeowner