Top Homebuilder Ratings & Reviews

Woodside Homes

Villapaseo At Palm Ranch

103 Homeowner Reviews Completed May 2019 - Nov 2020

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.7

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.6

SOLD OUT

Community Profile

 

 


Villapaseo is situated in a fabulous central location near golf courses, lavish parks, new schools and many recreational attractions. Its location, just minutes from Highway 99, provides quick access to neighboring cities, the Central California Coast and the Sierra Mountains. Villapaseo offers spacious homes with single and two-story elevations, designer selected exterior color schemes, beautiful beech cabinetry, relaxing master suites, three bay garages. Customize your new home with many other fabulous amenities to reflect your unique style and life.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Tulare, on Nov 24, 2020

They have responded in a timely manner. Great communication and great customer service.

4.9
Verified Homeowner
Tulare, on Nov 21, 2020

Likes: working with [name removed], [name removed], [name removed] and [name removed] was a great experience. All four made buying a home from Woodside very smooth. All were extremely helpful and communicative. Dislikes: the warranty work after move in for being a new home.

4.6
Verified Homeowner
Tulare, on Nov 20, 2020

Warranty, customer services has always come out to our home when asked too

5.0
Verified Homeowner
Tulare, on Nov 19, 2020

I like that they are responsive to warranty items. Just didn’t expect to have so many being a new house and repeat warranty issues at that.

4.5
Verified Homeowner
Tulare, on Nov 18, 2020

Excellent customer service. [name removed], [name removed], and [name removed] were always very receptive and helpful with any concerns, questions, or repair requests.

5.0
Verified Homeowner
Tulare, on Nov 18, 2020

Customer care is excellent

5.0
Verified Homeowner
Tulare, on Nov 10, 2020

Quick replies from members of Woodside and overall pleasant experience to work with.

4.9
Verified Homeowner
Tulare, on Nov 06, 2020

Customer care excellent

5.0
Verified Homeowner
Tulare, on Oct 30, 2020

All it’s fine I’m so satisfied

4.5
Verified Homeowner
Tulare, on Oct 07, 2020

On time

5.0
Verified Homeowner
Tulare, on Sep 27, 2020

have been punctual for appointments. keep us updated about pending appointments

4.4
Verified Homeowner
Tulare, on Sep 14, 2020

Some areas in roofs where pigeons are making nests I dislike that

4.1
Verified Homeowner

Customer Care Team

Woodside Homes

Sep 14, 2020

Although we can't control nature, there may be something your Customer Care Team can do to help. They will reach out.

Tulare, on Aug 17, 2020

I absolutely hate the outside lighting. [name removed] has been to my house multiple times and has no idea how to program the lights.

1.4
Verified Homeowner

Customer Care Team

Woodside Homes

Aug 17, 2020

Thanks for the feedback. Your Customer Care Team will be contacting you about this.

Tulare, on Jun 17, 2020

Nice Niebor hood

5.0
Verified Homeowner
Tulare, on Mar 25, 2020

Everything everybody are awesome always polite and helpful

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

Location

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

I like that [name removed] was as communicative with me as she was. I also enjoyed my experience with [name removed], the manager of the preferred lender.

3.9
Verified Homeowner
Tulare, on Jan 12, 2020

The attention from Woodside Representatives,about my concerns during my recent 6 month walk through. Additionally, the reassurance that concerns would be addressed in a timely matter.

5.0
Verified Homeowner
Tulare, on Dec 22, 2019

[name removed] and [name removed] have made us feel like family with their support and commitment to provide a great experience throughout the entire process.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

The friendly staff and way they are willing to help resolve your issues immediately.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

Very helpful and friendly. Anything that needed to be fixed was handled promptly.

5.0
Verified Homeowner
Tulare, on Dec 19, 2019

[name removed] is always on top of the work that needs to be done, approachable, and friendly.

5.0
Verified Homeowner
Tulare, on Dec 12, 2019

Built well. Exceeded building standards. [name removed] in warranty has addressed and is continuing to address repairs needed.

4.7
Verified Homeowner
Tulare, on Nov 25, 2019

Everything

5.0
Verified Homeowner
Tulare, on Nov 16, 2019

Great customer service. Quality home

5.0
Verified Homeowner
Tulare, on Aug 30, 2019

They are quick in fixing the issue.

5.0
Verified Homeowner
Tulare, on Jul 08, 2019

first time new home buyer.i was under the impression that I was getting certain things in home but later was told it was and upgrade option

3.9
Verified Homeowner
Tulare, on Jun 08, 2019

Fast response with any questions/issues

5.0
Verified Homeowner
Tulare, on Apr 09, 2019

They were all very helpful and friendly. They fixed all they glitches in the home. No problem.

5.0
Verified Homeowner
Tulare, on Mar 27, 2019

The quietness when inside

5.0
Verified Homeowner
Tulare, on Aug 15, 2018

Quality design.

4.8
Verified Homeowner
Tulare, on May 12, 2018

[removed] is amazing. He is very helpful and makes sure our home is what was it needs to be.

4.9
Verified Homeowner
Tulare, on Feb 14, 2018

The quality of the work and quick response to fixing any issues without debate makes having purchased this home nearly stress free.

4.6
Verified Homeowner
Tulare, on Jan 31, 2018

Woodside neighborhoods seems to be much more upscale than other neighborhoods in town.

4.8
Verified Homeowner
Tulare, on Jan 19, 2018

Lots of little mistakes with the home which leads me to believe they rushed building the home. Also, we still can't open our front security door all the way because the arch is too close and too low which wasn't disclosed to us after the home was complete that we would not be able to put a security door. Currently, our quest bathroom toilet is leaking.

3.9
Verified Homeowner
Tulare, CA, on Jan 09, 2018

Quality of build

4.3
Verified Homeowner
Tulare, CA, on Dec 11, 2017

Treated me well

5.0
Verified Homeowner
Tulare, CA, on Oct 25, 2017

quality of home as compared to other builders

3.7
Verified Homeowner
Tulare, CA, on Oct 08, 2017

Both [removed] and [removed] have followed through with what they have said they'd do.

4.6
Verified Homeowner
Tulare, CA, on Sep 27, 2017

Customer Service

4.5
Verified Homeowner
Tulare, CA, on Sep 18, 2017

I love my new home :)

5.0
Verified Homeowner
Tulare, CA, on Aug 11, 2017

Nice home but can't give a 10 due to the fact it is perfect and woodside is not.

4.0
Verified Homeowner
Tulare, CA, on Jul 11, 2017

We do not believe the homebuilder met their commitment to us because our home was two months late from our first expected due date. In addition during our final walk-through we found various things that were not completed. One of those things includes the stucco in our backyard. We were told that would be fixed the following Monday from when we received our keys; however ,it is still not complete. Two weeks after we received our keys we discovered that our recess media box in the living room was done incorrectly. As of now we have not been communicated with in regards to how to fix our media box issue. We contacted the and customer service representative and never heard back.

2.7
Verified Homeowner
Tulare, CA, on May 05, 2017

Even though we have had issues with the quality of the home we purchased, I would still recommend Woodside. I would caution buyers to stop by daily and really keep an eye on the quality of the craftsmanship. We just had our 30 day walk, and [removed] said he'll have the issues fixed. Other issues are not easy fixes and will just have to be lived with. I have faith that Woodside will correct the issues, and that's why I'd recommend Woodside.

4.3
Verified Homeowner
Tulare, CA, on May 02, 2017

The homes are beautiful I am finding several cosmetic defects is all and Woodside has an awesome reputation so it was sort of a shocker to see so many cosmetic issues.

4.8
Verified Homeowner
Tulare, CA, on Mar 30, 2017

We are happy with the overall quality of the home and finishes,especially in comparison with other new construction in the area.

5.0
Verified Homeowner
Tulare, on Feb 23, 2017

Great neighborhood and quality of home.

4.6
Verified Homeowner
Tulare, CA, on Nov 26, 2016

We love the home and were satisfied with the builders quality.

4.5
Verified Homeowner
Tulare, CA, on Oct 03, 2016

Floorplan

3.7
Verified Homeowner
Tulare, on Aug 28, 2016

Service and attention have been EXCELLENT. In regards to some material... Before we moved in there were some floor tiles that had to be touched up do to chipping. When we moved in we noticed more chipped tiles throughout the house. They since have been touched up. Now we're still seeing more chips throughout. I realize if something gets dropped on the tile it can chip. However the locations that I am finding these chips I know nothing is getting dropped. I'm worried this "chipping" will persist

4.9
Verified Homeowner
Tulare, CA, on Aug 21, 2016

Customer service

4.9
Verified Homeowner
Tulare, CA, on Aug 10, 2016

Communication broke down often which made things frustrating. They fact that there's no clear indicator of what is standard and what's upgrade made thing tough for us especially at the end whe some things we thought were standard were not.

4.1
Verified Homeowner
Tulare, on Jul 20, 2016

Good quality home and 1-year warranty for everything.

4.0
Verified Homeowner
Tulare, on Jun 05, 2016

Quality of home and customer service

4.9
Verified Homeowner
Tulare, on Mar 29, 2016

We had too many problems with the house. Several electrical problems, poor appliances, poor quality of outdoor lighting, etc

3.6
Verified Homeowner
Tulare, on Mar 29, 2016

Good quality wookmanship

4.2
Verified Homeowner
Tulare, on Mar 06, 2016

This is the second new Woodside home that we have purchased, grew out of our first one, and we have felt that the quality materials and construction is of great value. In addition, [removed], our sales agent from Woodside was helpful, friendly and accommodating throughout the purchase process.

5.0
Verified Homeowner
Tulare, CA, on Feb 12, 2016

Our home met my expectations!

4.9
Verified Homeowner
Tulare, on Jan 20, 2016

Your single biggest FAILURE is that when prompted to do so, by answering a question of the survey, no one from the corporate office ever follows through...your local employees are great - not so much corporate.

4.1
Verified Homeowner
Tulare, on Dec 31, 2015

Supervision of contractor and sales representative

3.7
Verified Homeowner
Tulare, CA, on Dec 13, 2015

Well built

4.3
Verified Homeowner
Tulare, CA, on Dec 10, 2015

We are very happy with the quality of the home and energy efficiency.

4.9
Verified Homeowner
Tulare, CA, on Oct 31, 2015

Value

4.3
Verified Homeowner
Tulare, CA, on Oct 13, 2015

[removed] and quality of the home.

4.5
Verified Homeowner
Tulare, CA, on Oct 08, 2015

Better quality homes

4.9
Verified Homeowner
Tulare, on Sep 05, 2015

In general, from the standpoint of a novice, I would judge the overall quality of the construction to be "good." That includes such things as insulation, plumbing, structural items for earthquake safety, etc. HOWEVER, there is a distinct falloff in terms of finish out: 1. door moldings that do not go all the way to the floor, poor choices for toilets (don't flush well), spotty paint work outside and in, poor work around the stairs...etc.

4.7
Verified Homeowner
Tulare, on Sep 01, 2015

very satisfied with everybody we have dealt with.

5.0
Verified Homeowner
Tulare, CA, on Aug 31, 2015

quality product

3.7
Verified Homeowner
Tulare, CA, on Aug 15, 2015

The overall structure of the home and the quality of the materials.

5.0
Verified Homeowner
Tulare, CA, on Jul 19, 2015

Sales representative, [removed] in Tulare

4.8
Verified Homeowner
Tulare, on Jul 06, 2015

We did not get to ok the plot plan and therefore didn't get our 15' of RV parking and we were told the fireplace would be centered in the room and it is not.

5.0
Verified Homeowner
Tulare, CA, on Apr 02, 2015

floor Plan

4.8
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, CA, on Jan 09, 2018

Quality of build

4.3
Verified Homeowner
Tulare, CA, on Dec 11, 2017

Treated me well

5.0
Verified Homeowner
Tulare, CA, on Oct 25, 2017

quality of home as compared to other builders

3.7
Verified Homeowner
Tulare, CA, on Oct 08, 2017

Both [removed] and [removed] have followed through with what they have said they'd do.

4.6
Verified Homeowner
Tulare, CA, on Sep 27, 2017

Customer Service

4.5
Verified Homeowner
Tulare, CA, on Sep 18, 2017

I love my new home :)

5.0
Verified Homeowner
Tulare, CA, on Aug 11, 2017

Nice home but can't give a 10 due to the fact it is perfect and woodside is not.

4.0
Verified Homeowner
Tulare, CA, on Jul 11, 2017

We do not believe the homebuilder met their commitment to us because our home was two months late from our first expected due date. In addition during our final walk-through we found various things that were not completed. One of those things includes the stucco in our backyard. We were told that would be fixed the following Monday from when we received our keys; however ,it is still not complete. Two weeks after we received our keys we discovered that our recess media box in the living room was done incorrectly. As of now we have not been communicated with in regards to how to fix our media box issue. We contacted the and customer service representative and never heard back.

2.7
Verified Homeowner
Tulare, CA, on May 05, 2017

Even though we have had issues with the quality of the home we purchased, I would still recommend Woodside. I would caution buyers to stop by daily and really keep an eye on the quality of the craftsmanship. We just had our 30 day walk, and [removed] said he'll have the issues fixed. Other issues are not easy fixes and will just have to be lived with. I have faith that Woodside will correct the issues, and that's why I'd recommend Woodside.

4.3
Verified Homeowner
Tulare, CA, on May 02, 2017

The homes are beautiful I am finding several cosmetic defects is all and Woodside has an awesome reputation so it was sort of a shocker to see so many cosmetic issues.

4.8
Verified Homeowner
Tulare, CA, on Mar 30, 2017

We are happy with the overall quality of the home and finishes,especially in comparison with other new construction in the area.

5.0
Verified Homeowner
Tulare, CA, on Nov 26, 2016

We love the home and were satisfied with the builders quality.

4.5
Verified Homeowner
Tulare, CA, on Oct 03, 2016

Floorplan

3.7
Verified Homeowner
Tulare, CA, on Aug 21, 2016

Customer service

4.9
Verified Homeowner
Tulare, CA, on Aug 10, 2016

Communication broke down often which made things frustrating. They fact that there's no clear indicator of what is standard and what's upgrade made thing tough for us especially at the end whe some things we thought were standard were not.

4.1
Verified Homeowner
Tulare, CA, on Feb 12, 2016

Our home met my expectations!

4.9
Verified Homeowner
Tulare, CA, on Dec 13, 2015

Well built

4.3
Verified Homeowner
Tulare, CA, on Dec 10, 2015

We are very happy with the quality of the home and energy efficiency.

4.9
Verified Homeowner
Tulare, CA, on Oct 31, 2015

Value

4.3
Verified Homeowner
Tulare, CA, on Oct 13, 2015

[removed] and quality of the home.

4.5
Verified Homeowner
Tulare, CA, on Oct 08, 2015

Better quality homes

4.9
Verified Homeowner
Tulare, CA, on Aug 31, 2015

quality product

3.7
Verified Homeowner
Tulare, CA, on Aug 15, 2015

The overall structure of the home and the quality of the materials.

5.0
Verified Homeowner
Tulare, CA, on Jul 19, 2015

Sales representative, [removed] in Tulare

4.8
Verified Homeowner
Tulare, CA, on Apr 02, 2015

floor Plan

4.8
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, on Nov 24, 2020

They have responded in a timely manner. Great communication and great customer service.

4.9
Verified Homeowner
Tulare, on Nov 20, 2020

Warranty, customer services has always come out to our home when asked too

5.0
Verified Homeowner
Tulare, on Nov 19, 2020

I like that they are responsive to warranty items. Just didn’t expect to have so many being a new house and repeat warranty issues at that.

4.5
Verified Homeowner
Tulare, on Nov 18, 2020

Excellent customer service. [name removed], [name removed], and [name removed] were always very receptive and helpful with any concerns, questions, or repair requests.

5.0
Verified Homeowner
Tulare, on Nov 18, 2020

Customer care is excellent

5.0
Verified Homeowner
Tulare, on Nov 06, 2020

Customer care excellent

5.0
Verified Homeowner
Tulare, on Oct 30, 2020

All it’s fine I’m so satisfied

4.5
Verified Homeowner
Tulare, on Oct 07, 2020

On time

5.0
Verified Homeowner
Tulare, on Sep 27, 2020

have been punctual for appointments. keep us updated about pending appointments

4.4
Verified Homeowner
Tulare, on Mar 25, 2020

Everything everybody are awesome always polite and helpful

5.0
Verified Homeowner
Tulare, on Jan 12, 2020

The attention from Woodside Representatives,about my concerns during my recent 6 month walk through. Additionally, the reassurance that concerns would be addressed in a timely matter.

5.0
Verified Homeowner
Tulare, on Dec 22, 2019

[name removed] and [name removed] have made us feel like family with their support and commitment to provide a great experience throughout the entire process.

5.0
Verified Homeowner
Tulare, on Dec 19, 2019

[name removed] is always on top of the work that needs to be done, approachable, and friendly.

5.0
Verified Homeowner
Tulare, on Nov 25, 2019

Everything

5.0
Verified Homeowner
Tulare, on Aug 30, 2019

They are quick in fixing the issue.

5.0
Verified Homeowner
Tulare, on Jul 08, 2019

first time new home buyer.i was under the impression that I was getting certain things in home but later was told it was and upgrade option

3.9
Verified Homeowner
Tulare, on Jun 08, 2019

Fast response with any questions/issues

5.0
Verified Homeowner
Tulare, on Aug 28, 2016

Service and attention have been EXCELLENT. In regards to some material... Before we moved in there were some floor tiles that had to be touched up do to chipping. When we moved in we noticed more chipped tiles throughout the house. They since have been touched up. Now we're still seeing more chips throughout. I realize if something gets dropped on the tile it can chip. However the locations that I am finding these chips I know nothing is getting dropped. I'm worried this "chipping" will persist

4.9
Verified Homeowner
Tulare, on Jul 20, 2016

Good quality home and 1-year warranty for everything.

4.0
Verified Homeowner
Tulare, on Mar 29, 2016

Good quality wookmanship

4.2
Verified Homeowner
Tulare, on Mar 06, 2016

This is the second new Woodside home that we have purchased, grew out of our first one, and we have felt that the quality materials and construction is of great value. In addition, [removed], our sales agent from Woodside was helpful, friendly and accommodating throughout the purchase process.

5.0
Verified Homeowner
Tulare, on Dec 31, 2015

Supervision of contractor and sales representative

3.7
Verified Homeowner
Tulare, on Sep 05, 2015

In general, from the standpoint of a novice, I would judge the overall quality of the construction to be "good." That includes such things as insulation, plumbing, structural items for earthquake safety, etc. HOWEVER, there is a distinct falloff in terms of finish out: 1. door moldings that do not go all the way to the floor, poor choices for toilets (don't flush well), spotty paint work outside and in, poor work around the stairs...etc.

4.7
Verified Homeowner
Tulare, on Sep 01, 2015

very satisfied with everybody we have dealt with.

5.0
Verified Homeowner
Tulare, on Jul 06, 2015

We did not get to ok the plot plan and therefore didn't get our 15' of RV parking and we were told the fireplace would be centered in the room and it is not.

5.0
Verified Homeowner

MOST RECENT 25 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Tulare, on Nov 21, 2020

Likes: working with [name removed], [name removed], [name removed] and [name removed] was a great experience. All four made buying a home from Woodside very smooth. All were extremely helpful and communicative. Dislikes: the warranty work after move in for being a new home.

4.6
Verified Homeowner
Tulare, on Nov 10, 2020

Quick replies from members of Woodside and overall pleasant experience to work with.

4.9
Verified Homeowner
Tulare, on Sep 14, 2020

Some areas in roofs where pigeons are making nests I dislike that

4.1
Verified Homeowner
Tulare, on Aug 17, 2020

I absolutely hate the outside lighting. [name removed] has been to my house multiple times and has no idea how to program the lights.

1.4
Verified Homeowner
Tulare, on Jun 17, 2020

Nice Niebor hood

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

Location

5.0
Verified Homeowner
Tulare, on Mar 09, 2020

I like that [name removed] was as communicative with me as she was. I also enjoyed my experience with [name removed], the manager of the preferred lender.

3.9
Verified Homeowner
Tulare, on Dec 20, 2019

The friendly staff and way they are willing to help resolve your issues immediately.

5.0
Verified Homeowner
Tulare, on Dec 20, 2019

Very helpful and friendly. Anything that needed to be fixed was handled promptly.

5.0
Verified Homeowner
Tulare, on Dec 12, 2019

Built well. Exceeded building standards. [name removed] in warranty has addressed and is continuing to address repairs needed.

4.7
Verified Homeowner
Tulare, on Nov 16, 2019

Great customer service. Quality home

5.0
Verified Homeowner
Tulare, on Apr 09, 2019

They were all very helpful and friendly. They fixed all they glitches in the home. No problem.

5.0
Verified Homeowner
Tulare, on Mar 27, 2019

The quietness when inside

5.0
Verified Homeowner
Tulare, on Aug 15, 2018

Quality design.

4.8
Verified Homeowner
Tulare, on May 12, 2018

[removed] is amazing. He is very helpful and makes sure our home is what was it needs to be.

4.9
Verified Homeowner
Tulare, on Feb 14, 2018

The quality of the work and quick response to fixing any issues without debate makes having purchased this home nearly stress free.

4.6
Verified Homeowner
Tulare, on Jan 31, 2018

Woodside neighborhoods seems to be much more upscale than other neighborhoods in town.

4.8
Verified Homeowner
Tulare, on Jan 19, 2018

Lots of little mistakes with the home which leads me to believe they rushed building the home. Also, we still can't open our front security door all the way because the arch is too close and too low which wasn't disclosed to us after the home was complete that we would not be able to put a security door. Currently, our quest bathroom toilet is leaking.

3.9
Verified Homeowner
Tulare, on Feb 23, 2017

Great neighborhood and quality of home.

4.6
Verified Homeowner
Tulare, on Jun 05, 2016

Quality of home and customer service

4.9
Verified Homeowner
Tulare, on Mar 29, 2016

We had too many problems with the house. Several electrical problems, poor appliances, poor quality of outdoor lighting, etc

3.6
Verified Homeowner
Tulare, on Jan 20, 2016

Your single biggest FAILURE is that when prompted to do so, by answering a question of the survey, no one from the corporate office ever follows through...your local employees are great - not so much corporate.

4.1
Verified Homeowner